酒店回复: Dear Guest,That’s awesome to hear! We’re glad our staff could accommodate you with the late-night pool access. Thanks for sharing, and we hope you enjoyed your stay!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
干净的
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the hotel clean.Sincerely, Hotel Manager
4.0分
其他
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The gentleman at the desk is always pleasant and professional. The rooms are always spotless. It’s super close to shopping and dinning and it’s 20 minutes from the airport.
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酒店回复: Dear Guest,Thank you for sharing such kind feedback. We are glad you enjoyed our spotless rooms, courteous desk service, and convenient location near shopping, dining, and the airport. We look forward to welcoming you again.Sincerely, Hotel Manager
1.0分
其他
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There were roaches in this hotel I actually thought it was a fluke initially but I was killing roaches my entire stay. At one point when I spoke to the front desk receptionist she actually said “ I haven’t had any complaints” she also said “I mean it’s a hotel we have roaches”. I have stayed in too many hotels to name and I have NEVER I MEAN NEVER SEEN ROACHES. She proceeded to give me a nice full can of RAID 😳 haven’t had any complaints huh but you have roach spray on deck , Ms Please! Unfortunately because of the time frame there were no hotels available.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are very sorry to hear about the issues you encountered. Please know that we take cleanliness and guest comfort very seriously, and reports of pests are not reflective of our usual standards. Our team regularly inspects and maintains the property to ensure a clean and safe environment for all guests.We sincerely apologize for any inconvenience you experienced and hope you might give us another opportunity to provide you with a stay that meets the high standards we strive for.Sincerely, Hotel Manager
3.0分
其他
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Spot on sheet. Changed on request. Bedspread was a little dirty in spots. Front desk staff and cleaning crew were outstanding. Breakfast had meager offerings. The stay was pretty good until Friday night when loud music started about 9 pm and didn’t stop until 1:55 am. My impression was that there was a bar nearby.
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酒店回复: Dear Guest,Thank you for your detailed feedback. We’re glad our front desk staff and cleaning crew made a positive impression. We apologize for the issues with the bedding, limited breakfast options, and the noise disruption. We’ll use your comments to improve and hope your next stay is even better.Sincerely, Hotel Manager
2.0分
其他
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Asked for a late check out, which as a traveling band, we need that flexibility and have never in 18 years of touring run into a hotel which wouldn’t accommodate that request. Were hounded to leave at 11am after arriving at 2:30am. Ultimately not a venue we can stay at I t he future.
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酒店回复: Dear Guest,Thank you for sharing this experience. We’re truly sorry we couldn’t accommodate your late checkout request—especially knowing how important flexibility is for traveling performers. Being pressured to leave after such a late arrival is understandably frustrating, and we apologize for the inconvenience it caused. Your feedback is valuable, and we’ll review our policies and communication to better support guests with unique schedules. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
1.0分
商务出差
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The hotel is looking pretty shabby. We were arrived around noon, most hotels will let you in the room early if it’s ready. The hotel was empty, very few guests and they said if we wanted to get the room early it would cost an additional 50.00. Check in at 3 and leave at 11:00. The original reason for checking in at 3:00 was to give the maids time to get the rooms ready, it was never intended to turn a guest away when a room is ready. 3:00 is was never meant to be a disservice. I use to be check in at 11 and check out at 11:00. It has become a scam! The breakfast only had 1 yogurt and the milk was half full and we were the first to arrive for breakfast.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re sorry to hear that your experience fell short of expectations. We understand your frustration with early check-in charges and appreciate your perspective. We’ll review this with our team to ensure policies are communicated clearly and handled with care. We also apologize for the limited breakfast items and the overall condition you noted. Your comments are important and will help us improve. We hope we can provide a much better experience on your next visit.Sincerely, Hotel Manager
3.0分
家庭亲子
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Staff was super friendly and helpful. Great location to great eateries. Plenty of channels on tv. The hotel itself is worn down. Peeling paint and chipped furniture. Smoke alarm doesnt work. I found a live roach in my room.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed our friendly staff, convenient location, and in-room amenities. We sincerely apologize for the issues you encountered with the room’s condition, smoke alarm, and presence of a roach. Your comments have been shared with our maintenance and housekeeping teams for immediate review and corrective action. We appreciate you bringing these matters to our attention.Sincerely, Hotel Manager
3.0分
其他
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The staff were very nice and accommodating.
There was a cockroach crawling inside of the closed fridge. Not sure how it got there, but I am glad I did not have anything besides water in there.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found our staff nice and accommodating. We sincerely apologize for the issue with the fridge and take pest concerns very seriously. Your comments have been shared with our housekeeping and maintenance teams to ensure this is addressed promptly. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
5.0分
其他
Room was clean. It was quiet. Didn't smell. Staff was friendly. Location was good l.
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酒店回复: Dear Guest,Thank you for your review! We’re glad to hear you enjoyed the clean, quiet room, friendly staff, and convenient location. We appreciate your stay and hope to welcome you back soon.Sincerely, Hotel Manager
工作人员深夜为我们开放了游泳池，这很棒。
干净的
The gentleman at the desk is always pleasant and professional. The rooms are always spotless. It’s super close to shopping and dinning and it’s 20 minutes from the airport.
There were roaches in this hotel I actually thought it was a fluke initially but I was killing roaches my entire stay. At one point when I spoke to the front desk receptionist she actually said “ I haven’t had any complaints” she also said “I mean it’s a hotel we have roaches”. I have stayed in too many hotels to name and I have NEVER I MEAN NEVER SEEN ROACHES. She proceeded to give me a nice full can of RAID 😳 haven’t had any complaints huh but you have roach spray on deck , Ms Please! Unfortunately because of the time frame there were no hotels available.
Spot on sheet. Changed on request. Bedspread was a little dirty in spots. Front desk staff and cleaning crew were outstanding. Breakfast had meager offerings. The stay was pretty good until Friday night when loud music started about 9 pm and didn’t stop until 1:55 am. My impression was that there was a bar nearby.
Asked for a late check out, which as a traveling band, we need that flexibility and have never in 18 years of touring run into a hotel which wouldn’t accommodate that request. Were hounded to leave at 11am after arriving at 2:30am. Ultimately not a venue we can stay at I t he future.
The hotel is looking pretty shabby. We were arrived around noon, most hotels will let you in the room early if it’s ready. The hotel was empty, very few guests and they said if we wanted to get the room early it would cost an additional 50.00. Check in at 3 and leave at 11:00. The original reason for checking in at 3:00 was to give the maids time to get the rooms ready, it was never intended to turn a guest away when a room is ready. 3:00 is was never meant to be a disservice. I use to be check in at 11 and check out at 11:00. It has become a scam! The breakfast only had 1 yogurt and the milk was half full and we were the first to arrive for breakfast.
Staff was super friendly and helpful. Great location to great eateries. Plenty of channels on tv. The hotel itself is worn down. Peeling paint and chipped furniture. Smoke alarm doesnt work. I found a live roach in my room.
The staff were very nice and accommodating.
There was a cockroach crawling inside of the closed fridge. Not sure how it got there, but I am glad I did not have anything besides water in there.
Room was clean. It was quiet. Didn't smell. Staff was friendly. Location was good l.