The mattresses had stains and what looked like mold on them near the bottom seam. Other than the dirty beds everything else was fine.
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酒店回复: great to hear that and thank you for staying with us. We greatly appreciate your business!...see you next time.
3.0分
家庭亲子
Railroad whistle nearby. Window coverings didn't block exterior light well enough for me.
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酒店回复: great to hear that and thank you for staying with us. We greatly appreciate your business!...see you next time.
1.0分
家庭亲子
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First thing there was only 1 cart for the whole hotel. Then they sent us to a room that someone else was clearly living in. Then we had to move all our stuff to a different room. Our TV was not working, only had a political channel that was working!!!! The worker could not fix the TV & said that he would "find someone" After over an hour no one had come to our room. Finally he came back after we asked him, to try again.He suggested moving to a different room AGAIN!!!!!! He said it was his 1st day on the job. We also had to ask for a roll out bed that just barely fit in the room. Had to put the foot stool into the chair to make room for the bed. In the morning when we were going to check out the guy was sitting on a chair in front entry way. He said we were all done!!!! I HAD to ask for my receipt
Will never stay there again, ever.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!... View full review
2.0分
其他
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Gross
This is a small town and I'm sure the Ragbrai crowd was not the normal occupancy for this location, but the check-in person was not welcoming or friendly. Went to the room and used the restroom and then went to dry my hands on a towel, and there was what appeared to be a TURD stuck to the supposedly "unused" towel. I carried it to the front and requested clean towel but she really didn't even offer much of an apology. Later on while showering, I noticed that a dirty, used washrag was hanging from the shower curtain.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!... View full review
2.0分
其他
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Needs a refurb. Nice beds and staff
Very nice staff. Hallways smelled like old cigarettes. Room smelled musty. Phone and underside of toilet was uncleaned. Towels were supet thin. Beds were great. AC was good.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!... View full review
4.0分
情侣出游
The bed was comfortable, clean room. Delicious breakfast. The A/C unit was loud, and worked great. Black out curtains had holes in it. Pool was too cool.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!...
3.0分
其他
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Okay Stay
My stay was okay. The bed was very comfortable, but its height did make it difficult to get into at 5'2". The breakfast provided offered some variety. The light over sink was very dim. There was no counter top by the sink to place grooming products. The hole in the bathroom wall was visible and needed to be fixed (See attached pictures).
I did talk to staff and they are in the process of remodeling rooms. Overall, staff were friendly and helpful.
If I need a place to stay in LeMars, IA, again, I might consider staying here again. I would definitely request one of the renovated rooms if I was going to return to this location.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!...
5.0分
其他
Room was clean. Staff was friendly. Bed was comfortable. Could use some updates but overall it was fine. Would stay again.
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酒店回复: Thank you for leaving us a wonderful review. We greatly appreciate your business!...
3.0分
其他
The Hot tub hasn't worked in over 2 years that was my main reason picking the hotel
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酒店回复: Thank you for leaving us a review. We greatly appreciate your business!... View full review
出色地
Dirty mattresses
The mattresses had stains and what looked like mold on them near the bottom seam. Other than the dirty beds everything else was fine.
Railroad whistle nearby. Window coverings didn't block exterior light well enough for me.
First thing there was only 1 cart for the whole hotel. Then they sent us to a room that someone else was clearly living in. Then we had to move all our stuff to a different room. Our TV was not working, only had a political channel that was working!!!! The worker could not fix the TV & said that he would "find someone" After over an hour no one had come to our room. Finally he came back after we asked him, to try again.He suggested moving to a different room AGAIN!!!!!! He said it was his 1st day on the job. We also had to ask for a roll out bed that just barely fit in the room. Had to put the foot stool into the chair to make room for the bed. In the morning when we were going to check out the guy was sitting on a chair in front entry way. He said we were all done!!!! I HAD to ask for my receipt
Will never stay there again, ever.
Gross
This is a small town and I'm sure the Ragbrai crowd was not the normal occupancy for this location, but the check-in person was not welcoming or friendly. Went to the room and used the restroom and then went to dry my hands on a towel, and there was what appeared to be a TURD stuck to the supposedly "unused" towel. I carried it to the front and requested clean towel but she really didn't even offer much of an apology. Later on while showering, I noticed that a dirty, used washrag was hanging from the shower curtain.
Needs a refurb. Nice beds and staff
Very nice staff. Hallways smelled like old cigarettes. Room smelled musty. Phone and underside of toilet was uncleaned. Towels were supet thin. Beds were great. AC was good.
The bed was comfortable, clean room. Delicious breakfast. The A/C unit was loud, and worked great. Black out curtains had holes in it. Pool was too cool.
Okay Stay
My stay was okay. The bed was very comfortable, but its height did make it difficult to get into at 5'2". The breakfast provided offered some variety. The light over sink was very dim. There was no counter top by the sink to place grooming products. The hole in the bathroom wall was visible and needed to be fixed (See attached pictures).
I did talk to staff and they are in the process of remodeling rooms. Overall, staff were friendly and helpful.
If I need a place to stay in LeMars, IA, again, I might consider staying here again. I would definitely request one of the renovated rooms if I was going to return to this location.
Room was clean. Staff was friendly. Bed was comfortable. Could use some updates but overall it was fine. Would stay again.
The Hot tub hasn't worked in over 2 years that was my main reason picking the hotel