酒店回复: Hi Fumie,Thank you for your honest feedback. We’re sorry to hear about the moldy smell and dimness of the room. We take these concerns seriously and will address them to improve our guests’ experience. We appreciate you choosing to stay with us on short notice and hope to provide a better stay in the future.
5.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Hi Jorge,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!
5.0分
其他
The room was clean and cozy, the breakfast area was tidy and had a nice selection, and the staff was friendly.
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酒店回复: Dear Ginger,Thank you for the kind words! We're thrilled to hear you found the room clean and cozy, enjoyed the breakfast selection, and experienced friendly service from our team. Your feedback is truly appreciated, and we look forward to welcoming you back soon!
1.0分
家庭亲子
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Terrible, the guy working the front desk was rude and lied to me about canceling my reservation. Not a safe place for women and kids!! Nobody was even at the front desk when we got there and didn’t come to the front desk until we were leaving and getting back into our vehicle. In the check in office, the smell was unpleasant
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酒店回复: Thank you for your feedback. We would like to clarify that your reservation was booked as non-refundable in accordance with Expedia’s policy, which is clearly stated at the time of booking.Regarding your comment about the property not being safe for women or children, we respectfully disagree. We have many guests who stay with us regularly—including families, medical staff, and professionals—and we have never received concerns about safety. We take the comfort and security of all our guests seriously, and we work hard to maintain a welcoming environment.We are sorry to hear that your experience did not meet your expectations, but we believe your comments do not reflect the reality of our property or the experiences of our other guests
4.0分
家庭亲子
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Everything was very good. Only criticism was in the two queen beds handicap accessible room both beds needed easy access to electrical plugs for medical equipment and phone chargers.
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酒店回复: Dear Pattie,Thank you for your feedback! We're glad to hear you had a good experience. Your suggestion regarding easier access to electrical plugs in the handicap accessible room is appreciated and will be taken into consideration for future improvements.
3.0分
其他
Stayed here because it was reasonably priced but the bathroom door stuck and wouldnt open and the floors were uneven
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酒店回复: Dear Wendy,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the bathroom door and the uneven floors. We take such issues seriously and will look into them to ensure a better experience for future guests. Your comments are appreciated and help us improve.
4.0分
家庭亲子
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Wr pay 193.00 for 2 nights snd 2 beds. We had 1 adult's and 2 kids. And i git one bed. Thrm tslking to the front desk.they told us. Nothing they could have done.
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酒店回复: Dear Jose,I’m sorry to hear about your experience with the bed arrangements during your stay. It’s understandable how that could be frustrating, especially with a family. Thank you for sharing your feedback; it will help us improve our services in the future. Your concerns are important to us.
4.0分
其他
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Clean room. No bed bugs. Clean bed, nice AC and clean shower. Not amazing but not bad for the price and a place to sleep. If ur from out of town you can sleep here decently and at a reasonable price. Id stay here again if needed.
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酒店回复: Dear Rebecca,Thank you for your kind feedback! It's great to hear that you found the room clean and comfortable. We appreciate your insights about the value and would be happy to welcome you back whenever you need a place to stay. Your satisfaction is important to us!
5.0分
情侣出游
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Management was great, friendly, very accommodating. Large room, clean. I like having the hard floor instead of carpet. Very comfortable bed. They were doing work around the outside so parking was iffy. Why do air conditioners have to make so much noise when come on….yup I’m a light sleeper. All in all nice place to stay.
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酒店回复: Dear Kathleen,Thank you for your kind words regarding our management and the comfort of your room. We're glad to hear you enjoyed the clean space and hard floors. We appreciate your feedback about the noise from the air conditioner and the parking situation, and we'll certainly take it into consideration as we strive to improve. We're happy you found your stay enjoyable overall!
还行还行还行,性价比可以。
我当时正在临时寻找一个住处,最后决定住在这里。房间很暗,有股浓重的霉味。
已经入住
好的
The room was clean and cozy, the breakfast area was tidy and had a nice selection, and the staff was friendly.
Terrible, the guy working the front desk was rude and lied to me about canceling my reservation. Not a safe place for women and kids!! Nobody was even at the front desk when we got there and didn’t come to the front desk until we were leaving and getting back into our vehicle. In the check in office, the smell was unpleasant
Everything was very good. Only criticism was in the two queen beds handicap accessible room both beds needed easy access to electrical plugs for medical equipment and phone chargers.
Stayed here because it was reasonably priced but the bathroom door stuck and wouldnt open and the floors were uneven
Wr pay 193.00 for 2 nights snd 2 beds. We had 1 adult's and 2 kids. And i git one bed. Thrm tslking to the front desk.they told us. Nothing they could have done.
Clean room. No bed bugs. Clean bed, nice AC and clean shower. Not amazing but not bad for the price and a place to sleep. If ur from out of town you can sleep here decently and at a reasonable price. Id stay here again if needed.
Management was great, friendly, very accommodating. Large room, clean. I like having the hard floor instead of carpet. Very comfortable bed. They were doing work around the outside so parking was iffy. Why do air conditioners have to make so much noise when come on….yup I’m a light sleeper. All in all nice place to stay.