酒店回复: Thank you for taking the time out to leave us a review. I apologize for the inconvenience you went through. I hope that in the future you will give us another try.
4.0分
商务出差
原文
翻译提供方：Google
房间里有股烟味
床单也没有换
3.0分
其他
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The parking is well lit. The room was clean but had a musty odor evident when opening the door but got used to it. Modern appliances and updated fixtures. The vanity mirror was really cool with the different tones of lighting. Air conditioning worked as it should.
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酒店回复: Dear Jerry ,Thank you for your thoughtful review. We’re pleased to hear you enjoyed the clean room, modern features, and reliable air conditioning. We appreciate your feedback about the odor and will look into it to improve guest comfort. It’s great to know you had a pleasant stay overall.Sincerely, Hotel Manager
1.0分
其他
The room was so smelly and not clean. Very moldy shower
The bedding doesn’t feel clean at all. Definitely not happy
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酒店回复: Dear Martha ,We are truly sorry to hear about your experience and the concerns with cleanliness. This is not the level of comfort we want for our guests. Your feedback about the room and bathroom will be shared with our team to address immediately. We regret the disappointment and inconvenience caused.Sincerely, Hotel Manager
4.0分
其他
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Breakfast selection can get upgraded, get fresh and new towels to replace nasty stained up towels, and Staff needs to learn how to knock on doors and wait for response before entering an occupied room
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酒店回复: Dear NICHOLE,Thank you for your detailed feedback and rating. We are glad you enjoyed your stay overall and appreciate your helpful suggestions about breakfast, towels, and staff courtesy. These are important points we will review with our team to improve guest comfort. We hope to welcome you back for an even better experience.Sincerely, Hotel Manager
2.0分
其他
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One and done
Served the purpose for somewhere to stay but was filthy. Neighbors were loud and obnoxious. Room stunk horribly. Was given blood stained towels. Pool wasn’t even open but if it was I don’t think I would’ve swam. Nasty!
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酒店回复: Dear Tisha,Thank you for taking the time to share your experience. Your feedback regarding the room condition, noise, linens, and overall environment highlights very important areas where improvement is needed. A clean, comfortable, and well-maintained setting is essential to a positive stay, and your perspective helps identify where attention must be directed. We appreciate you providing these details, as they will be carefully reviewed to guide necessary changes for future guests.Sincerely, Hotel Management
4.0分
家庭亲子
Staff was super friendly and helpful. Location was perfect for our needs.
The only bad thing was that the pool was closed but that wasn't a huge problem.
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酒店回复: Dear Regina ,Thank you for your kind review. We are happy to hear you enjoyed our friendly staff and convenient location. We appreciate your understanding about the pool and hope it will be available during your next visit. We look forward to welcoming you back soon.Sincerely, Hotel Manager
1.0分
其他
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Snaggletooth receptionist, and nasty room.
Roaches everywhere, slimy, shower, buildup, sheets were stained with only God knows what and the snaggletooth female receptionist had a nasty demeanor to match. I booked for 2 nights but quickly left the next morning taking a loss for the sake of me and my family health.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We appreciate your comments regarding cleanliness and service. Your feedback will be reviewed carefully with our management and housekeeping teams to ensure immediate improvements are made. We value your input as it helps us strengthen the quality and comfort of future stays.Sincerely, Hotel Manager
1.0分
家庭亲子
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The nastiest place I’ve ever stayed!! Those pictures are not what it looks like in person. I got a room and it smelled like cigarettes and dirty sheets with yellow stains. When asked to change room the receptionist was bothered. She changed my room and it was worseeee!! Couch was dirty, towels had stains in them and in the morning when I woke up my 1 year old had a bug in his faceeeer!!!!! RIP OFFFFFF
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酒店回复: Dear Dariluz,Thank you for sharing your experience in such detail. Your comments regarding the room condition, cleanliness, and overall presentation highlight serious concerns. Notes about the smoke odor, linens, furniture, and towels will be reviewed, as these are fundamental to guest comfort. Your mention of pests is especially concerning and will be addressed directly with management. Feedback like yours helps identify areas requiring immediate corrective action to ensure a safer and more reliable stay for future guests.Sincerely, Hotel Management
1.0分
家庭亲子
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Only stay here if you want to be close to the Marine Base. As other reviewers have said said the pool is closed. My TV didn't work. The only sink was slow. The pictures online are not real.There is no breakfast as advertised. I was afraid to ask for coffee as the guy at the front desk did not respond to my Good Morning! I did see clear water ininthe coffee pot.No c
他们给了我一张纸条，说床很脏
房间里有股烟味
床单也没有换
The parking is well lit. The room was clean but had a musty odor evident when opening the door but got used to it. Modern appliances and updated fixtures. The vanity mirror was really cool with the different tones of lighting. Air conditioning worked as it should.
The room was so smelly and not clean. Very moldy shower
The bedding doesn’t feel clean at all. Definitely not happy
Breakfast selection can get upgraded, get fresh and new towels to replace nasty stained up towels, and Staff needs to learn how to knock on doors and wait for response before entering an occupied room
One and done
Served the purpose for somewhere to stay but was filthy. Neighbors were loud and obnoxious. Room stunk horribly. Was given blood stained towels. Pool wasn’t even open but if it was I don’t think I would’ve swam. Nasty!
Staff was super friendly and helpful. Location was perfect for our needs.
The only bad thing was that the pool was closed but that wasn't a huge problem.
Snaggletooth receptionist, and nasty room.
Roaches everywhere, slimy, shower, buildup, sheets were stained with only God knows what and the snaggletooth female receptionist had a nasty demeanor to match. I booked for 2 nights but quickly left the next morning taking a loss for the sake of me and my family health.
The nastiest place I’ve ever stayed!! Those pictures are not what it looks like in person. I got a room and it smelled like cigarettes and dirty sheets with yellow stains. When asked to change room the receptionist was bothered. She changed my room and it was worseeee!! Couch was dirty, towels had stains in them and in the morning when I woke up my 1 year old had a bug in his faceeeer!!!!! RIP OFFFFFF
Only stay here if you want to be close to the Marine Base. As other reviewers have said said the pool is closed. My TV didn't work. The only sink was slow. The pictures online are not real.There is no breakfast as advertised. I was afraid to ask for coffee as the guy at the front desk did not respond to my Good Morning! I did see clear water ininthe coffee pot.No c