酒店回复: Querido invitado, Agradecemos profundamente sus amables palabras y su tiempo para compartir su experiencia en nuestro establecimiento. Nos llena de satisfacción saber que su estancia en nuestro hotel fue placentera y que disfrutó de todos los aspectos que le ofrecemos para que su visita sea inolvidable. Es un honor para nosotros saber que quedó satisfecho con la limpieza de nuestras instalaciones. Nos esforzamos constantemente por mantener un ambiente impecable y acogedor para todos nuestros huéspedes. Además, nos complace saber que encontró a nuestro personal amable y atento. Nuestro equipo trabaja arduamente para brindar un servicio cálido y profesional, y es muy gratificante saber que su atención contribuyó a hacer su estadía más placentera. Es especialmente emocionante saber que el desayuno fue de su agrado. Nuestra intención es brindar una variedad de opciones frescas y deliciosas para todos nuestros huéspedes, asegurándonos de satisfacer diferentes gustos y preferencias. Nos alegra que usted y sus hijos hayan disfrutado de esta experiencia culinaria en nuestro hotel. Esperamos sinceramente que haya creado recuerdos especiales durante su estancia en nuestro establecimiento y que estos momentos perduren en sus recuerdos. Será un verdadero honor darle la bienvenida nuevamente en sus próximas vacaciones desde Orange Beach AL. Estamos comprometidos a brindarle otra estadía excepcional llena de hospitalidad, comodidad y atención personalizada. Una vez más muchas gracias por su apoyo y por elegirnos como su destino de alojamiento. Sus comentarios positivos nos motivan a seguir mejorando y brindando experiencias memorables a todos nuestros visitantes. Atentamente, General Manager Super 8 Mont Belvieu
1.0分
情侣出游
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We've stayed here several times but this time they put us in a room on the north side were a large group of people stay, evidently some work crew, male and female. They stay outside at the patio thing and walk around looking in cars. They have a big noisy party outside complete with loud music and yelling etc, getting drunk. This goes on all evening until around 11:00 pm . This motel obviously couldn't care less about their other guests as I went to the office and complained. The ridiculous thing ended with someone rapid firing a pistol maybe 9mm. It sounded like it was right outside my door at JUST BEFORE 11:00 PM BELIEVE ME YOU DON'T WANT TO STAY HERE
1.0分
商务出差
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Pulled in at Midnight after being on the road to 18 hours.....couldn't find this dump on trip advisor....should have known what I was in for when I pulled up and half the lights were not working...then walk in and don't see the signature waffle machine.Paid 81 buck for a 25 room. Ask for non smoking and got a room that smelled flooded...puked in...pissed on....and only God knows what the rest of the smell is. TV picture sucks...beds suck...water pressure sucks...decor sucks...I'm a gold card rewards member and I'll put this in the bottom 3 of the worst Super 8s in the world.
3.0分
独自旅行
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The room and bed were comfortable but when I stepped into the bathroom. I was disappointed because the tub was outdated and they put me in a handicap room. If you like getting business there it's time to make some changes to the bathrooms to make your guest feel comfortable enough to want to come back.
1.0分
家庭亲子
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It was late and booked the hotel as I could not find any other Hotel. For the price for one night it was bad . The place smelled and the sheets were had a funky smell. How can the owner not take pride in their establishment , do not get it . Just not clean at all.
1.0分
商务出差
Bad do not stay here roach crawling across floor in bathroom and terrible musty smell in room upon ckin rated 4.3 more like 2.4
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酒店回复: Thank you for sharing your thoughts with us. We are truly sorry to hear that you left with this impression, as providing a clean, comfortable, and welcoming stay is always our top priority. At the same time, we do want to note that no such issues were reported to our staff during your stay, nor were they found in the room before or after your visit. Our property is regularly inspected and well maintained, and we take pride in upholding the standards our guests expect. We encourage all guests to let us know right away if something feels off, so that we can resolve it immediately. Our team is available 24/7 and is always ready to help. Sharing such concerns only after checkout unfortunately prevents us from taking action and does not reflect the effort and care that goes into keeping our motel in good condition. We apologize for any inconvenience you may have felt and would welcome the opportunity to host you again, so you can experience the level of cleanliness and service that so many of our guests appreciate. Super 8 by Wyndham Mont Belvieu/Baytown East
5.0分
其他
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Very clean and modern. Nice staff. There is a Dairy Queen and Mexican food that is walking distance. Waffle House is across the street. The hotel has breakfast.
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酒店回复: Thank you for sharing such a wonderful review and for giving us a perfect 10/10 rating. It is great to hear that you found our property very clean and modern, as we place a strong emphasis on maintaining a welcoming and comfortable environment for all of our guests. Our team will be delighted to know their efforts stood out to you, as friendly and attentive service is something we truly pride ourselves on.We’re also glad you enjoyed our convenient location. Having dining options like Dairy Queen, Mexican restaurants within walking distance, and Waffle House right across the street is something many guests appreciate, and it’s nice to know this added to your experience. It’s equally rewarding to hear that you were able to enjoy our breakfast offering during your stay.Your feedback motivates us to continue providing a consistent, enjoyable, and hassle-free stay for every guest who chooses our property. We look forward to welcoming you back on your next trip through the Baytown/Mont Belvieu area and ensuring your stay is just as comfortable and pleasant as this one.Warm regards,General ManagerSuper 8 by Wyndham Mont Belvieu/Baytown East
4.0分
其他
It was ok for me but not sure i would want my wife to stay here.
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酒店回复: Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. We’re glad to hear that your stay was satisfactory overall, though we’re sorry to learn that certain aspects made you feel unsure about recommending it for your wife. Our team works hard to maintain a clean, safe, and comfortable environment for every guest, and we continually make improvements to ensure that everyone feels welcome and secure. We would value the opportunity to understand more about your concern so we can address it directly and make your next stay even better.Sincerely,General ManagerSuper 8 by Wyndham Mont Belvieu/Baytown East.
4.0分
其他
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Pro:Needed a quick stay for family after at late night at the ball fields. It was clean and cool. Con: Checkout at 11am but someone entered with a master key around 9:45 I’m assuming to try and start cleaning the room. Quickly shut the door but concerning.
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酒店回复: Thank you for choosing our HOTEL for your overnight stay after a long evening at the ball fields. We're glad to hear that you found the room clean and cool—comfort and cleanliness are always top priorities for us. However, I truly apologize for the experience you had the next morning. While our housekeeping team does begin preparing for checkouts around that time, they are trained to knock and announce themselves before entering any room, especially before the designated 11:00 AM checkout. What you described is concerning, and I will be addressing this directly with our team to ensure this does not happen again. We appreciate your feedback and the opportunity to improve our service.General ManagerSuper 8 by Wyndham Mont Belvieu/Baytown East
5.0分
其他
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Nice location. Property well maintained, clean comfortable rooms and a great price. Multiple restaurants in retail outlets close by. Very friendly and accommodating staff highly recommend it to anyone traveling to Houston Baytown area
在这家超级干净的酒店里非常高兴，参加我们的人非常友好，他们在这里提供早餐，我们输入了我们喜欢的东西，我的孩子们非常高兴，一切都很新鲜，我们下次从阿拉巴马州奥兰治海滩度假时会回到这里
We've stayed here several times but this time they put us in a room on the north side were a large group of people stay, evidently some work crew, male and female. They stay outside at the patio thing and walk around looking in cars. They have a big noisy party outside complete with loud music and yelling etc, getting drunk. This goes on all evening until around 11:00 pm . This motel obviously couldn't care less about their other guests as I went to the office and complained. The ridiculous thing ended with someone rapid firing a pistol maybe 9mm. It sounded like it was right outside my door at JUST BEFORE 11:00 PM BELIEVE ME YOU DON'T WANT TO STAY HERE
Pulled in at Midnight after being on the road to 18 hours.....couldn't find this dump on trip advisor....should have known what I was in for when I pulled up and half the lights were not working...then walk in and don't see the signature waffle machine.Paid 81 buck for a 25 room. Ask for non smoking and got a room that smelled flooded...puked in...pissed on....and only God knows what the rest of the smell is. TV picture sucks...beds suck...water pressure sucks...decor sucks...I'm a gold card rewards member and I'll put this in the bottom 3 of the worst Super 8s in the world.
The room and bed were comfortable but when I stepped into the bathroom. I was disappointed because the tub was outdated and they put me in a handicap room. If you like getting business there it's time to make some changes to the bathrooms to make your guest feel comfortable enough to want to come back.
It was late and booked the hotel as I could not find any other Hotel. For the price for one night it was bad . The place smelled and the sheets were had a funky smell. How can the owner not take pride in their establishment , do not get it . Just not clean at all.
Bad do not stay here roach crawling across floor in bathroom and terrible musty smell in room upon ckin rated 4.3 more like 2.4
Very clean and modern. Nice staff. There is a Dairy Queen and Mexican food that is walking distance. Waffle House is across the street. The hotel has breakfast.
It was ok for me but not sure i would want my wife to stay here.
Pro:Needed a quick stay for family after at late night at the ball fields. It was clean and cool. Con: Checkout at 11am but someone entered with a master key around 9:45 I’m assuming to try and start cleaning the room. Quickly shut the door but concerning.
Nice location. Property well maintained, clean comfortable rooms and a great price. Multiple restaurants in retail outlets close by. Very friendly and accommodating staff highly recommend it to anyone traveling to Houston Baytown area