酒店回复: Hello Miller,Agradecemos sus amables palabras sobre nuestro personal y la limpieza de su habitación. Su feedback es valioso y nos motiva a seguir brindando un servicio excelente. Esperamos que considere regresar en el futuro para disfrutar de otra estancia agradable con nosotros. Apreciamos su elección y sus comentarios.
1.0分
其他
原文
翻译提供方：Google
糟糕的服务
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酒店回复: Hello Salvador,Lamentamos que su experiencia no haya alcanzado sus expectativas. Agradecemos sus comentarios, ya que son importantes para nuestra mejora continua. Nos esforzamos por brindar un servicio excepcional y su opinión será compartida con el equipo. Si desea discutir su experiencia más a fondo, le invitamos a comunicarse con la gerencia directamente.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Kyle,Thank you for sharing your feedback. We appreciate you taking the time to share your experience and will ensure your comments are noted for future reference. Every review helps us improve our services and guest satisfaction. We hope for the opportunity to serve you better in the future. Your insights are valued and will aid in enhancing our guests' experiences overall.
5.0分
商务出差
The room was nice and clean, and the bed was comfortable. The guy at the front desk was amazing! He was super friendly and helpful with a great personality.
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酒店回复: Hello Teri,Thank you for your kind words about our clean rooms and comfortable beds. We're thrilled to hear that our front desk staff made a positive impression on your stay with their friendly service. Your feedback will be shared with the team as they love knowing their efforts are appreciated. We hope to welcome you back in the future for another enjoyable experience.
4.0分
其他
The room was clean and the area was quiet. The staff was very friendly and courteous! We will continue to stay there while in Cedar Rapids!
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酒店回复: Hello Carolyn,Thank you for your kind words about the cleanliness of your room and the friendliness of our staff. We're delighted to know you enjoyed the quiet atmosphere during your stay. We look forward to welcoming you back on your next visit to Cedar Rapids!
4.0分
其他
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It was just one night but it was a good night sleep. I arrived late night and the counter lady not even knew what way was my room if left or right so we walked together.
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酒店回复: Hello Lourdes,Thank you for your feedback regarding your recent stay. We’re glad to hear that you had a good night's sleep. Your comments about the front desk staff will be communicated to our team as we strive for clarity in guest assistance. We appreciate you taking the time to share your experience, and hope to have the opportunity to welcome you back in the future for an even better stay.
4.0分
其他
The property could use some updating but overall it was clean and the staff was friendly
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酒店回复: Hello chris,Thank you for your feedback regarding your recent stay. We appreciate your comments about the cleanliness and friendliness of our staff, as we strive to provide a positive experience for all guests. Your observations on the need for updates will be taken into consideration as we continually assess our property. We hope you enjoyed your time and consider staying with us again in the future.
2.0分
情侣出游
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I reserved a room with a Queen size bed. The bed we had was definitely not a Queen bed. If it was, then their definition of Queen bed is different than mine. It was more like just a standard double bed.
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酒店回复: Hello Phil,Thank you for sharing your experience regarding the bed size during your stay. We appreciate your feedback as it helps us understand our guests' perspectives better. Our team is committed to providing accurate descriptions of our accommodations, and we will take your comments into consideration for future improvements. We hope to welcome you back for a stay that meets your expectations in every way.
4.0分
家庭亲子
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The breakfast selection was very limited. Bagels and cream cheese, a larger variety of muffins, small cartons of milk (chocolate and white). I recognize there may be some limitations, so I won’t recommend bacon or sausage or eggs…
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酒店回复: Hello John, Thank you for sharing your feedback regarding our breakfast selection. We continuously strive to enhance our offerings and appreciate your input on what would improve the experience. Your observations will be noted as we assess our breakfast options for future guests. We hope you enjoyed other aspects of your stay with us and we look forward to welcoming you back again soon.
5.0分
其他
Very clean rooms and bathrooms, good breakfast menu, friendly staff , ask for direct TV remote if you want to watch TV
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酒店回复: Hello Freda,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed the cleanliness of the rooms, the breakfast options, and the friendliness of our staff. We appreciate your tip about the Direct TV remote; it's always helpful for future guests to know. We hope to welcome you back for another stay in the future.
工作人员很友善。房间很干净。
糟糕的服务
好的
The room was nice and clean, and the bed was comfortable. The guy at the front desk was amazing! He was super friendly and helpful with a great personality.
The room was clean and the area was quiet. The staff was very friendly and courteous! We will continue to stay there while in Cedar Rapids!
It was just one night but it was a good night sleep. I arrived late night and the counter lady not even knew what way was my room if left or right so we walked together.
The property could use some updating but overall it was clean and the staff was friendly
I reserved a room with a Queen size bed. The bed we had was definitely not a Queen bed. If it was, then their definition of Queen bed is different than mine. It was more like just a standard double bed.
The breakfast selection was very limited. Bagels and cream cheese, a larger variety of muffins, small cartons of milk (chocolate and white). I recognize there may be some limitations, so I won’t recommend bacon or sausage or eggs…
Very clean rooms and bathrooms, good breakfast menu, friendly staff , ask for direct TV remote if you want to watch TV