酒店回复: Dear Guest,We are glad you have stayed with us during previous visits to San Antonio. We regret the inconvenience caused by the odor you noticed upon arrival and the noise levels that affected your rest. Your comments have been noted and will be addressed with the appropriate teams to strengthen freshness, sound comfort, and overall upkeep. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
1.0分
商务出差
原文
翻译提供方:Google
房间气味难闻,非常脏,令人很不舒服。网上的照片和实际情况完全不符。非常糟糕的酒店。
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酒店回复: Dear Guest,We regret the inconvenience caused by the room condition, the odor you encountered, and the difference between the online photos and the room presentation. Your comments have been noted and will be addressed with the appropriate teams to strengthen cleanliness, accuracy, and overall quality. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
在南非住一晚
地理位置优越,酒店设施一流,为您提供充分休息所需的一切
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酒店回复: Dear Arturo,We are happy to know you enjoyed our excellent location and found everything you needed for a good rest. Your kind feedback is appreciated, and we are glad your stay was pleasant. We look forward to welcoming you again and providing another comfortable and convenient experience during your next visit to the area.Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
工作人员非常友好。
浴室需要维修一下。
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酒店回复: Dear Ismael,Thank you for your feedback. We're glad to hear that our staff was friendly during your stay. We apologize for the issues with the bathroom and will address the necessary maintenance to improve the experience. We appreciate your input and hope to welcome you back for a better stay next time!Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方:Google
很好,没有任何细节
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear that your stay was fine. If there’s anything specific you’d like to share, we’re always looking to improve and would appreciate any additional input. We hope to welcome you again soon!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很好
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酒店回复: Dear Guest,Thank you very much for your stay. We are delighted to know that everything about your stay was great. Our team works hard to provide a comfortable and enjoyable experience for every guest. We truly appreciate your support and look forward to welcoming you for another pleasant visit.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方:Google
房间很小
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酒店回复: Dear Guest,Thank you for your feedback. We appreciate you sharing your thoughts about the room size. We understand that space can be important for comfort and will keep your comments in mind as we work to improve the guest experience. We hope you had a pleasant stay, and we would love to welcome you back in the future.Sincerely, Hotel Manager
一切都刚刚好,虽然不奢华但很实用。下次还会再订。
还可以,但本可以更好。房间一点都不凉快。
房间虽小但很温馨,虽然有些过时,但也能满足基本需求。
我每次来圣安东尼奥都会住这家酒店,但它显然已经走下坡路了。一进门就闻到一股难闻的气味。房间倒不算太脏,但太吵了,根本睡不着。周围的一切都听得一清二楚。我想这应该是我最后一次住这家酒店了。还是找个更好的住处吧。
房间气味难闻,非常脏,令人很不舒服。网上的照片和实际情况完全不符。非常糟糕的酒店。
在南非住一晚
地理位置优越,酒店设施一流,为您提供充分休息所需的一切
工作人员非常友好。
浴室需要维修一下。
很好,没有任何细节
一切都很好
房间很小