酒店回复: Dear Tanya, Thank you so much for taking the time to share your experience. You certainly did not have the kind of stay we want for our guests and we apologize. We would like you to know that we are replacing mattresses. We are thankful the staff was able to make the stay a bit better.
3.0分
其他
原文
翻译提供方：Google
禁止携带宠物
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酒店回复: Greetings Shawna, It looks like you had less than a great stay with us. Do you mean that our Pet Friendly Policy impacted your experience negatively? We are sorry, however, so many guests appreciate our flexibility with our offering limited pet friendly availability. We hope you understand and do so appreciate you taking the time to post a review. Our best wishes for a Happy New Year.
4.0分
其他
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The air con leaves a bit to be desired.
No central air; the first night we stayed in a room with an air con unit that was so loud I couldn’t sleep.
Next day I asked to be moved and they were eager to accommodate my issues. The next two nights were much better.
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酒店回复: Thank you for leaving a review for us. We appreciate you and your time with us. We are pleased we were able to move you to a quieter room and that your final two nights were more relaxed. We hope to see you again in the near future! Safe travels always.
5.0分
其他
Excellent experience.
The staff were very friendly and helpful. Breakfast was very good, it provided a nice variety. Facility was clean and comfortable.
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酒店回复: Thank you for staying with us and for posting a review. So glad you enjoyed our breakfast and that our staff helped to make your stay a pleasant one.
5.0分
家庭亲子
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Staff is lovely. Rooms are spacious and beds are comfortable. Our room had a sitting area with a sofa bed which is perfect for those traveling with children. There was also a mini kitchen with microwave and refrigerator making it perfect to relax with a snack or meal in our room. Our balcony was great and large in size with a view to beautiful large trees. This hotel is walking distance to many restaurants and tourism sites. Breakfast in the lobby is in a cozy large area offers and abundance of food for all to enjoy. My only wish is that our towel sets in our room were of better quality! We will return, highly recommend!!
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酒店回复: Thank you so much for posting such a generous review. We appreciate your stay with us and we hope to see you again soon.
5.0分
家庭亲子
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We didn’t want to stay in the “city” and found this hotel and decided to stay based on the good reviews. It’s not far from good food options or shopping. We traveled to Seattle and Tacoma throughout our stay and we were so glad to come back to this hotel at the end of our days. We really enjoyed our stay here, the staff was friendly and helpful. The suite with 2 rooms and kitchenette was perfect for our family, and the pool was clean and fun. We will definitely be back if we’re in the area again.
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酒店回复: Thank you for leaving a review for us. We appreciate you and your time with us and so happy the suite worked out well for you and your family. We hope to see you again in the near future! Safe travels,
5.0分
其他
Beautiful setting. Elegant inside; looked very nice. Peaceful. Beautiful music playing in the lobby 24/7. Spacious room. Would definitely return.
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酒店回复: Thank you for such a kind review. We appreciate your time with us and hope you will return soon.
3.0分
其他
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Great price! Close to waterfront. next time I would ask for a room away from the stairs and elevator. Very noisy with other guests using the stairs and elevator, and early morning noise from the lobby breakfast area.
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酒店回复: Thank you for taking the time to share your experience. We are so sorry you experienced a noise issue while you were with us. We look forward to providing a better experience for you on your next trip.
4.0分
其他
Elegant Vibe
A beautiful location, nice breakfast that varies each day, the staff is very friendly and super helpful.
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酒店回复: Thank you for leaving a review for us. We appreciate you and your time with us. We hope to see you again in the near future! Safe travels,
5.0分
家庭亲子
The entire staff was friendly and welcoming. The pool and loungers were well maintained. We stayed 3 nights and had a great experience.
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酒店回复: Thank you for leaving a review for us. We appreciate you and your time with us. So glad you enjoyed the pool and that our staff helped to make your 3-night stay a pleasant one. We hope to see you again in the near future! Safe travels,
浴室水槽边有小虫子。走廊尽头有两只叫得响亮的狗。虽然它们没有整晚叫，但足以造成干扰。我们能听到楼上人走的每一步，直到深夜。床是我睡过的最硬、最不舒服的床。闪亮的是工作人员——非常友好和有礼貌。
禁止携带宠物
The air con leaves a bit to be desired.
No central air; the first night we stayed in a room with an air con unit that was so loud I couldn’t sleep.
Next day I asked to be moved and they were eager to accommodate my issues. The next two nights were much better.
Excellent experience.
The staff were very friendly and helpful. Breakfast was very good, it provided a nice variety. Facility was clean and comfortable.
Staff is lovely. Rooms are spacious and beds are comfortable. Our room had a sitting area with a sofa bed which is perfect for those traveling with children. There was also a mini kitchen with microwave and refrigerator making it perfect to relax with a snack or meal in our room. Our balcony was great and large in size with a view to beautiful large trees. This hotel is walking distance to many restaurants and tourism sites. Breakfast in the lobby is in a cozy large area offers and abundance of food for all to enjoy. My only wish is that our towel sets in our room were of better quality! We will return, highly recommend!!
We didn’t want to stay in the “city” and found this hotel and decided to stay based on the good reviews. It’s not far from good food options or shopping. We traveled to Seattle and Tacoma throughout our stay and we were so glad to come back to this hotel at the end of our days. We really enjoyed our stay here, the staff was friendly and helpful. The suite with 2 rooms and kitchenette was perfect for our family, and the pool was clean and fun. We will definitely be back if we’re in the area again.
Beautiful setting. Elegant inside; looked very nice. Peaceful. Beautiful music playing in the lobby 24/7. Spacious room. Would definitely return.
Great price! Close to waterfront. next time I would ask for a room away from the stairs and elevator. Very noisy with other guests using the stairs and elevator, and early morning noise from the lobby breakfast area.
Elegant Vibe
A beautiful location, nice breakfast that varies each day, the staff is very friendly and super helpful.
The entire staff was friendly and welcoming. The pool and loungers were well maintained. We stayed 3 nights and had a great experience.