酒店回复: Dear Guest,We deeply apologize for the condition of the hotel during your stay. The issues you mentioned, such as broken fixtures, damaged doors, and the poor state of the shower, are certainly not up to our standards. Your feedback will be shared with our management team for immediate attention and improvements. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
5.0分
其他
原文
翻译提供方：Google
优质的服务✨
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酒店回复: Dear Guest,¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio. Esperamos poder recibirte nuevamente pronto para seguir brindándote una experiencia fantástica.
1.0分
其他
原文
翻译提供方：Google
最差
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酒店回复: Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
3.0分
家庭亲子
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We felt safe, it was quiet. No bugs. Heating/ air worked well. Hotel needs renovations badly. Could have been cleaner- there was trash left over from other guests on the floor and drawers. Fridge was very gross. Elevator did not work. There was a very strong smell of insense to cover up smoke smell.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you felt safe and comfortable, but we apologize for the cleanliness issues, strong smell, and the elevator not working. We understand the need for renovations and have shared your concerns with our management team. Your input is appreciated and will help us improve.
2.0分
其他
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Let’s see the hotel itself could use some renovations. The elevator had a funny old smell, trash was piled up soon as I got off the elevator, my room had a funny smell, shower wasn’t clean, could definitely use a paint job and fix the peeling wallpaper and or paint, exposed wires from the tv, blow dryer was hanging off and the fridge was outdated. Overall it was an experience. Only plus staff was nice and bed was ok. You get what you pay for.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the condition of the property and the issues you encountered in your room, from cleanliness concerns to maintenance needs and odors. This is not the standard we strive to provide. We appreciate you noting our friendly staff and comfortable bed, and we’ll be addressing the maintenance and housekeeping issues you mentioned right away. Thank you for bringing this to our attention.
1.0分
其他
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I was extremely disappointed with my recent stay at this Comfort Inn. From the moment I arrived, the experience was unpleasant. The receptionist at the lobby was very rude and not helpful at all, which immediately set a negative tone for my stay.
Things only got worse when I got to my room. The room was filthy, with visible mildew, ripped furniture, and stains on the bedspread. It was clear that proper cleaning and maintenance had been neglected for some time.
Overall, this was far below the standard I expected. I hope management takes these issues seriously and makes the necessary improvements. I would not recommend staying here until significant changes are mAde.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the rude service you encountered at check-in and for the unacceptable condition of your room. Mildew, damaged furniture, and stained bedding do not reflect the standards we strive to maintain. Your feedback is being taken seriously, and we will be addressing these issues immediately with our team. We appreciate you bringing this to our attention and hope we can provide a far better experience in the future.
1.0分
其他
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No laundry was available, the room wasnt up to code like the frig leaked water outside the frig and inside damaging food. The flooring was so dirty it stuck to your socks. The balcony door was poorly closed and wouldnt lock. The air coming through the door wasnt nice at all. The bathroom was unsanitary inhad to clean with ammonia and clorox the tub was cracking and it really didnt fit how it was supoose to and no stopper to take a bath. No cleaning services which advertised daily and laundry you dont get your towels washed daily.
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酒店回复: Dear Guest,Thank you for sharing your concerns. We’re very sorry for the issues you experienced. This is not the standard we strive for, and we will address these matters with our team right away. We appreciate your feedback and apologize for the inconvenience.
一切都很好，住得很愉快。
这个价格能住到这样的地方真的很不错，位置也很好。附近有很多好玩的地方。
房间很脏，床单上有污渍。电视没有遥控器。前台服务人员说的话我听不懂。停车位也很少。
酒店整体状况非常糟糕。很多房间设备都坏了，门也坏了，淋浴间状况很差，墙壁也破损了。
真令人失望。
优质的服务✨
最差
We felt safe, it was quiet. No bugs. Heating/ air worked well. Hotel needs renovations badly. Could have been cleaner- there was trash left over from other guests on the floor and drawers. Fridge was very gross. Elevator did not work. There was a very strong smell of insense to cover up smoke smell.
Let’s see the hotel itself could use some renovations. The elevator had a funny old smell, trash was piled up soon as I got off the elevator, my room had a funny smell, shower wasn’t clean, could definitely use a paint job and fix the peeling wallpaper and or paint, exposed wires from the tv, blow dryer was hanging off and the fridge was outdated. Overall it was an experience. Only plus staff was nice and bed was ok. You get what you pay for.
I was extremely disappointed with my recent stay at this Comfort Inn. From the moment I arrived, the experience was unpleasant. The receptionist at the lobby was very rude and not helpful at all, which immediately set a negative tone for my stay.
Things only got worse when I got to my room. The room was filthy, with visible mildew, ripped furniture, and stains on the bedspread. It was clear that proper cleaning and maintenance had been neglected for some time.
Overall, this was far below the standard I expected. I hope management takes these issues seriously and makes the necessary improvements. I would not recommend staying here until significant changes are mAde.
No laundry was available, the room wasnt up to code like the frig leaked water outside the frig and inside damaging food. The flooring was so dirty it stuck to your socks. The balcony door was poorly closed and wouldnt lock. The air coming through the door wasnt nice at all. The bathroom was unsanitary inhad to clean with ammonia and clorox the tub was cracking and it really didnt fit how it was supoose to and no stopper to take a bath. No cleaning services which advertised daily and laundry you dont get your towels washed daily.