酒店回复: Dear DGJ1897, Thank you for sharing your review with us. We have noted these matters and are working to create solutions for all. We do apologize for the inconveniences you would have experienced during your stay with us. Peace
We celebrated our 25th wedding anniversary here spending the week prior at the Beach location with family and friends. From Tiona planning every detail of our two events with patience and creativity, the delicious food prepared by Chef Jason, the warm, fun caring of Beautiful Claudia, Hopeton, Jermaine and the whole staff - our event and experience exceeded all expectations. We came away with amazing memories, beautiful photos and new lifelong friends. Both locations are charming, intimate and exceptionally beautiful. We have been to many places on the island but will always recommend Idle Awhile as our favorite. We will be back soon.
4.0分
其他
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We stayed at idleawhile in September and had a fantastic time. There are very few recent reviews on this place, and not many pictures, so wanted to share our experience for anyone looking at a stay at the cliffs. If you like peace and quiet, beautiful surroundings and wonderful staff, this is the place. Sorry for the long review but wanted give as much information as possible as I didn’t have a huge amount to go on when booking. There are 3 ocean view villas, and a further 4 garden view. I booked directly with the property and stayed in villa 2, oceanview for 5 days. Only 2 other people during our stay who didn’t use the pool and we didn’t see much, so was like having the entire place to ourselves! It may be a different experience if busier, guests can visit both the cliffs and the beach on the villa shuttle as an FYI so could be busier than we experienced. Location - stunning, set away from the busier west end. We had a car for the first few days as it’s too far to walk to anything further down, but with Uber now here, you can very cheaply, safely and easily get around Negril. Local taxis and drivers are an option but much more expensive. $40 quote to get to a restaurant near to Ricks which is a 10 minute drive max. Uber - $10. Do please add a tip to your ride, these guys are making very little for such a great service. Thanks Kenny! You can also make use of the daily free shuttle service to beach property running at 10.30 and returning at 430, which we did once. A great option to make the most of both properties, just let someone know you want to use the shuttle ahead of time. Although the beach property is lovely, a little more polished in terms of decor, we much preferred the more authentic, peaceful and rustic charm of the cliffs. Check in - Check in with the lovely Sandria who runs the cliffs so well, was great, we were a little early but everything was ready for us. Staff do leave the property at 730pm each day as it’s so small, leaving security to check you in if you arrive late so bear this in mind, security are fab, so don’t let this put you off. Our experience was great, friendly, efficient and informative. The villa — love it! Our villa had everything we could have needed over 2 floors, ground floor is open plan with a small kitchen, everything we needed to cook ( I asked about a washer dryer before we travelled and although the Villa doesn’t have this, your housekeeper if you wish can arrange a laundry service ) decent hairdryer also provided. Also on the ground floor nice outdoor shower - do give it a try, and indoor w/c with closet space. There’s also a double daybed to sleep another 2 , plus dining space, if there were 4 of you I do think it would be a little tighter but there are large terraces with seating to both ground and 1st floors to spread out into. The main bedroom on the first floor was wonderful, very lovely bathroom ( with some of the best robes and toiletries we’ve ever had ) linked to a large walk in
5.0分
情侣出游
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A gem of a hotel tucked away on Negril’s west end! The bungalow was lovely, with sunset views from both upstairs and downstairs— and had every thing we could ask for—comfy bed, great AC, indoor and outdoor showers, work desk/space and well-appointed kitchen. The staff is amazingly helpful and truly go out of their way to make you feel welcome.
9 / 10
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酒店回复: Dear BarefootShoes, Thank you for your wonderful review! We’re delighted to hear that you had such a fantastic stay and that you enjoyed the comfort and amenities of your villa, especially the breathtaking sunset views. Our team takes great pride in providing a welcoming and memorable experience, and it means so much to know that their efforts made a difference in your stay. We truly appreciate your kind words and hope to welcome you back to our West End gem in the future! Peace
2.0分
其他
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Idle Awhile has long been one of my trusted brands. Since 2017, I’ve stayed at both the Beach and the Villas across the road and always associated the name with warm hospitality, comfortable beds, and a reliable standard of care. So when I planned a 10-day wellness retreat with treatments at Jackie on the Reef, I was relieved to learn Idle Awhile also had a Cliff property. It felt like the perfect match, somewhere I could trust for a long stay. The Cliff itself is a beautiful, peaceful property. With only seven rooms (three sea view and four garden suites), it offers an intimate experience. The room I eventually settled into was very comfortable, the bed excellent, and the kitchen well-equipped with essentials. The housekeeping staff did a solid job, and I particularly appreciated the quiet, serene atmosphere that makes it ideal for rest and wellness. I also want to highlight Ms. Sandria, the property superior, who was attentive and solutions-oriented, as well as one bartender whose professionalism stood out. Without them, my experience would have been much more difficult. Unfortunately, despite these positives, my overall stay left me deeply disappointed and reconsidering Idle Awhile as my preferred choice. There clearly is a lack of management. From the moment I arrived at about 6:20PM after a six-hour drive from Kingston in stormy weather, the service fell short. Check-in was disorganized and unnecessarily stressful. The front desk clerk seemed more focused on leaving for the evening than welcoming me after a long journey. Instead of offering a seat or a welcome drink while resolving issues with the card machine and printer, I was left to experience the chaos, for over ten minutes. It was only the next morning I learned that their POS system often gives trouble with NCB cards. Ms. Sandria had the card run through the Beach property, but the lack of training and courtesy at check-in set a troubling tone. The room assignment process also exposed gaps in staff training and professionalism. Despite booking a garden suite, I was initially told I had to accept an upstairs room, even after explaining my knee issues and the fact that I was staying 10 days. It wasn’t until I escalated the matter myself to the Beach property that the situation was corrected. During my stay, I had to change rooms (to the other downstairs room) due to a constant disruptive beep (seem the battery in the vault was dying) and a malfunctioning phone that rang at odd hours. Beyond that, I noticed a troubling pattern: whenever I made a reasonable request, the answer was almost always "no." Simple things like setting up chairs by the cliff or getting additional towels were met with resistance or excuses that made me feel like I was inconveniencing the staff. At times, it felt as though the staff were on their own vacation and my presence was a disruption. As a result, I chose not to use much of the property’s services or food and beverage options, which could have otherwis
5.0分
家庭亲子
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After staying at the beach resort in 2024 and loving it so much we decided to come back but as we couldn't get a room in that property we decided to try the Cliffs and it is just a good as its sister property. As we went off season the Cliffs were liking having a private villa, chef and chauffeur service on a budget as we had the place to ourselves most of the time. The villa we stayed in was spacious with a fairly decent view of the sea (the trees need a trim to get a full view, unlike the other 2 seaview ones which have a full view). We made full use of the restaurant service by having breakfast each day prepared by Jason and the team. My only gripes about the menus including lunch and dinner is the lack of Jamaican food and variety (same menu as last year and for years judging by the photos online). They have such talented chefs it seems like madness not to showcase their talents, the wonderful local fresh produce and to compete with the other restaurants, especially as many are lacklustre. Jason was a pleasure and ensured all elements of our breakfast were cooked to perfection. The customer service at the Cliffs was exceptional from Nicholas, Sandra and Fabian to name but a few. This is indicative of the fantastic customer service you get from Idleawhile and it was so touching to be recognised by staff from our visit in 2024. We arrived very late at night and the security guard was there to greet us as shown us to our room. Our every need was taken care of from towels for the pool and beach, booking excursions for us (Bryan Cummings is great driver and the boat trip through Jason Stennett was fantastic) and taking us to and from the Cliffs to the Beaches (please note the shuttle needs to be booked (including at the Beaches) and leaves at the Cliffs 10.30am and returns from the Beaches at 16h. The pool is great for relaxing and is in the sun all day. As we went in rainy season the sea was not suitable for diving into as the waves were strong and high. However the soothing sound of the sea helped you drift off to sleep. I would recommend the Cliffs to families and people who are not very organised on holiday. What staying there did is force us to get into a routine as we had to be ready for the shuttle or get up for breakfast before a trip. It also gave us great flexibility by being able to choose to go between the two properties as they presented two very types of holiday vibe. Going to the Beaches was lovely for the swimming, water sports and sunbathing whereas the Cliffs is for relaxing, calmness and chilling. I think this is gen of a place and rate it highly.
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酒店回复: Dear V3780EHhelens, Thank you for such a thoughtful and detailed review! We're delighted you enjoyed your return visit and had a relaxing experience at The Cliffs. It’s wonderful to hear our team, especially Jason, Nicholas, Sandra, and Fabian, made your stay memorable. We truly appreciate your feedback on the menu and will share it with our team. We look forward to welcoming you back again soon! Peace
工作人员很友好，食物和饮料都很棒。景色令人惊叹。窗户没有玻璃或纱窗，所以你整晚都能听到外面的声音，而且虫子还会飞进你的房间。百叶窗关不上，无法隔绝潮湿的热空气。空调就在床的正上方，所以冷凝水一直滴在你、你的枕头或床上。游泳池很小，通往海边的梯子坏了，不能用。他们两天没有水果和其他菜单上的东西。（我不是在说季节性的东西，比如常规菜单上的东西）游泳池地板的碎片掉下来了，我踩到了它们，所以我把所有的碎片都放在池边告诉了工作人员。碎片在那里放了三天。3 把伞，只有一个伞架。坐下时马桶会摇晃。人行道周围本该有灯的地方到处都是裸露的电线。在淡季进行一点维护就可以起到很大的作用。我不会再来这里了。
我数了数，怎么也找不到那家酒店，GPS 上甚至没有显示我来晚了几个小时，前门看起来甚至不像酒店，他们一直告诉我酒店“就在这里”，而不是表示理解，我并不是想被收取滞纳金。前门看起来像是车库，和图片上的一模一样。他们的沟通可以更好。退房不是应用程序上说的那样，他们需要解决这个问题，现在太早了，狗叫得像疯了一样，他们真的没有停车位，你只能把车停在树下，就像自己创造停车位一样
与家人在 IdleAwhile Cliffs 度过了 5 天。我可能住在海滩，但悬崖是一次非常特别的体验。两家酒店的工作人员都非常出色，满足我们的每一个需求！等不及要回来了！
我们在尼格瑞尔的 Idle Awhile the Cliffs 度过了一段美好的时光；不幸的是，尽管酒店本身有些令人失望，但还是如此。我们通过酒店预订了交通工具（并通过电子邮件确认了这一点），但到达机场后，他们显然不知道我们的预订，无法为我们找到司机。他们给酒店打了又打，但没有人接。我们等了 30 多分钟才等到司机，他们从未向我们道歉。即使我们第二天提出这件事，他们也给我们借口，没有道歉。交通非常糟糕，所以我们直到晚上 8 点才到达 Idle Awhile the Cliffs - 在我看来还不算太晚。尽管他们的信息说前台开放到晚上 10 点，但当你到达时，你会发现他们实际上在晚上 7 点就关门了。没有人欢迎我们或带我们参观 - 保安没有做任何介绍就把我们带到了我们的房间。当我们询问在哪里可以吃晚餐时，他告诉我们酒店餐厅晚上 7 点关门（这似乎太早了？？），而且除了隔壁的地方，走到任何地方都不安全。我们知道我们的房间会很简单，这很好 - 我们预订这个房间就是因为这个位置，并不打算在酒店呆很长时间。但是当我们走进去时，我大吃一惊。厨房里的电器破旧、生锈，电视显然太大，无法挂在墙上，所以它放在我们的梳妆台上，露出电线和墙上的一个大洞。浴室的设备也一样 - 墙上的一个洞用卫生纸堵住了。我们入住期间，每个晚上，酒店里的人（保安？）都会把车停在我们房间附近，打开所有的门，用最大音量播放音乐一个多小时。声音太大了，感觉就像在我们的房间里一样。这不是我们想要的平静体验。每天晚上 2 点或 3 点左右，一些在尼格瑞尔游荡的野狗会在我们的房间外吠叫和嚎叫 - 我不明白为什么保安不把它们赶走。如果你要住在这里，我认为住在远离道路的海景房是值得的 - 你可以避免一些噪音污染。尽管如此，我们还是喜欢 Idle Awhile The Cliffs 的位置 - 景色优美，悬崖宁静。酒吧/餐厅的女士们非常友好（虽然服务不是我所说的“主动”或快速 - 但尼格瑞尔的任何地方都是如此）。我们每天早上都吃早餐，有一天吃午餐，所有的食物都很棒（还有好咖啡！） - 前台开放时，他们会很好地帮助您预订晚餐和安排出租车。食物可能好坏参半 - 我推荐 Pensing Ten 和 Rockhouse，因为它们的食物和氛围兼具。但也有很多很棒的小餐馆。每天的海滩班车都很棒——两全其美。只是希望它能准时运行（我们等了 30 多分钟）。
酒店选择可以浮潜，但是在住宿期间完全不可能，梯子坏了
We celebrated our 25th wedding anniversary here spending the week prior at the Beach location with family and friends. From Tiona planning every detail of our two events with patience and creativity, the delicious food prepared by Chef Jason, the warm, fun caring of Beautiful Claudia, Hopeton, Jermaine and the whole staff - our event and experience exceeded all expectations. We came away with amazing memories, beautiful photos and new lifelong friends. Both locations are charming, intimate and exceptionally beautiful. We have been to many places on the island but will always recommend Idle Awhile as our favorite. We will be back soon.
We stayed at idleawhile in September and had a fantastic time. There are very few recent reviews on this place, and not many pictures, so wanted to share our experience for anyone looking at a stay at the cliffs. If you like peace and quiet, beautiful surroundings and wonderful staff, this is the place. Sorry for the long review but wanted give as much information as possible as I didn’t have a huge amount to go on when booking. There are 3 ocean view villas, and a further 4 garden view. I booked directly with the property and stayed in villa 2, oceanview for 5 days. Only 2 other people during our stay who didn’t use the pool and we didn’t see much, so was like having the entire place to ourselves! It may be a different experience if busier, guests can visit both the cliffs and the beach on the villa shuttle as an FYI so could be busier than we experienced. Location - stunning, set away from the busier west end. We had a car for the first few days as it’s too far to walk to anything further down, but with Uber now here, you can very cheaply, safely and easily get around Negril. Local taxis and drivers are an option but much more expensive. $40 quote to get to a restaurant near to Ricks which is a 10 minute drive max. Uber - $10. Do please add a tip to your ride, these guys are making very little for such a great service. Thanks Kenny! You can also make use of the daily free shuttle service to beach property running at 10.30 and returning at 430, which we did once. A great option to make the most of both properties, just let someone know you want to use the shuttle ahead of time. Although the beach property is lovely, a little more polished in terms of decor, we much preferred the more authentic, peaceful and rustic charm of the cliffs. Check in - Check in with the lovely Sandria who runs the cliffs so well, was great, we were a little early but everything was ready for us. Staff do leave the property at 730pm each day as it’s so small, leaving security to check you in if you arrive late so bear this in mind, security are fab, so don’t let this put you off. Our experience was great, friendly, efficient and informative. The villa — love it! Our villa had everything we could have needed over 2 floors, ground floor is open plan with a small kitchen, everything we needed to cook ( I asked about a washer dryer before we travelled and although the Villa doesn’t have this, your housekeeper if you wish can arrange a laundry service ) decent hairdryer also provided. Also on the ground floor nice outdoor shower - do give it a try, and indoor w/c with closet space. There’s also a double daybed to sleep another 2 , plus dining space, if there were 4 of you I do think it would be a little tighter but there are large terraces with seating to both ground and 1st floors to spread out into. The main bedroom on the first floor was wonderful, very lovely bathroom ( with some of the best robes and toiletries we’ve ever had ) linked to a large walk in
A gem of a hotel tucked away on Negril’s west end! The bungalow was lovely, with sunset views from both upstairs and downstairs— and had every thing we could ask for—comfy bed, great AC, indoor and outdoor showers, work desk/space and well-appointed kitchen. The staff is amazingly helpful and truly go out of their way to make you feel welcome.
Idle Awhile has long been one of my trusted brands. Since 2017, I’ve stayed at both the Beach and the Villas across the road and always associated the name with warm hospitality, comfortable beds, and a reliable standard of care. So when I planned a 10-day wellness retreat with treatments at Jackie on the Reef, I was relieved to learn Idle Awhile also had a Cliff property. It felt like the perfect match, somewhere I could trust for a long stay. The Cliff itself is a beautiful, peaceful property. With only seven rooms (three sea view and four garden suites), it offers an intimate experience. The room I eventually settled into was very comfortable, the bed excellent, and the kitchen well-equipped with essentials. The housekeeping staff did a solid job, and I particularly appreciated the quiet, serene atmosphere that makes it ideal for rest and wellness. I also want to highlight Ms. Sandria, the property superior, who was attentive and solutions-oriented, as well as one bartender whose professionalism stood out. Without them, my experience would have been much more difficult. Unfortunately, despite these positives, my overall stay left me deeply disappointed and reconsidering Idle Awhile as my preferred choice. There clearly is a lack of management. From the moment I arrived at about 6:20PM after a six-hour drive from Kingston in stormy weather, the service fell short. Check-in was disorganized and unnecessarily stressful. The front desk clerk seemed more focused on leaving for the evening than welcoming me after a long journey. Instead of offering a seat or a welcome drink while resolving issues with the card machine and printer, I was left to experience the chaos, for over ten minutes. It was only the next morning I learned that their POS system often gives trouble with NCB cards. Ms. Sandria had the card run through the Beach property, but the lack of training and courtesy at check-in set a troubling tone. The room assignment process also exposed gaps in staff training and professionalism. Despite booking a garden suite, I was initially told I had to accept an upstairs room, even after explaining my knee issues and the fact that I was staying 10 days. It wasn’t until I escalated the matter myself to the Beach property that the situation was corrected. During my stay, I had to change rooms (to the other downstairs room) due to a constant disruptive beep (seem the battery in the vault was dying) and a malfunctioning phone that rang at odd hours. Beyond that, I noticed a troubling pattern: whenever I made a reasonable request, the answer was almost always "no." Simple things like setting up chairs by the cliff or getting additional towels were met with resistance or excuses that made me feel like I was inconveniencing the staff. At times, it felt as though the staff were on their own vacation and my presence was a disruption. As a result, I chose not to use much of the property’s services or food and beverage options, which could have otherwis
After staying at the beach resort in 2024 and loving it so much we decided to come back but as we couldn't get a room in that property we decided to try the Cliffs and it is just a good as its sister property. As we went off season the Cliffs were liking having a private villa, chef and chauffeur service on a budget as we had the place to ourselves most of the time. The villa we stayed in was spacious with a fairly decent view of the sea (the trees need a trim to get a full view, unlike the other 2 seaview ones which have a full view). We made full use of the restaurant service by having breakfast each day prepared by Jason and the team. My only gripes about the menus including lunch and dinner is the lack of Jamaican food and variety (same menu as last year and for years judging by the photos online). They have such talented chefs it seems like madness not to showcase their talents, the wonderful local fresh produce and to compete with the other restaurants, especially as many are lacklustre. Jason was a pleasure and ensured all elements of our breakfast were cooked to perfection. The customer service at the Cliffs was exceptional from Nicholas, Sandra and Fabian to name but a few. This is indicative of the fantastic customer service you get from Idleawhile and it was so touching to be recognised by staff from our visit in 2024. We arrived very late at night and the security guard was there to greet us as shown us to our room. Our every need was taken care of from towels for the pool and beach, booking excursions for us (Bryan Cummings is great driver and the boat trip through Jason Stennett was fantastic) and taking us to and from the Cliffs to the Beaches (please note the shuttle needs to be booked (including at the Beaches) and leaves at the Cliffs 10.30am and returns from the Beaches at 16h. The pool is great for relaxing and is in the sun all day. As we went in rainy season the sea was not suitable for diving into as the waves were strong and high. However the soothing sound of the sea helped you drift off to sleep. I would recommend the Cliffs to families and people who are not very organised on holiday. What staying there did is force us to get into a routine as we had to be ready for the shuttle or get up for breakfast before a trip. It also gave us great flexibility by being able to choose to go between the two properties as they presented two very types of holiday vibe. Going to the Beaches was lovely for the swimming, water sports and sunbathing whereas the Cliffs is for relaxing, calmness and chilling. I think this is gen of a place and rate it highly.