酒店回复: Thank you for taking the time to share your feedback. We appreciate your honesty and are glad you found value in our accommodations for an overnight stay. We are continuously working on improvements and hope to offer a more comfortable experience in the future. If your travels bring you back to the area, we would love the opportunity to host you again!

酒店回复: Thank you for sharing your feedback. We understand your concerns and want to provide some context regarding your recent stay.Our property is currently undergoing renovations aimed at improving both the appearance and comfort of our guest accommodations. The mattresses you noticed in the back parking area are part of that process, as we are in the middle of replacing older furnishings throughout the rooms.Additionally, your visit happened to coincide with graduation weekend, which is one of the busiest times of the year for us. During this period, all of our rooms were reserved for short-term guests, and no weekly rentals were accommodated.We truly appreciate your patience and understanding as we work to enhance our property for all future guests.

酒店回复: We're sorry your experience wasn't perfect. Thank you for your feedback-we'll work on improving and hope to provide you a better stay next time.

酒店回复: Thank you for your kind words about staff and for sharing your feedback. We're glad you were satisfied with your stay, and we"ll definitely work on improving the property to make your next visit even better.

酒店回复: Thank you for your message.The reservation was made through *******, and payment was processed directly with them, not us. As such, we are unable to assist with cancellations or refunds.Please contact ******* directly regarding your dispute.