酒店回复: Dear Wendy,We're sorry to hear that your stay did not meet expectations. Cleanliness and guest safety are very important to us, and we regret that you encountered these issues. We also understand how disappointing it must have been to find the breakfast and dining area below standard. Your feedback is being taken seriously and shared with the team for immediate improvement.Sincerely,Management Team
酒店回复: Dear Mohan,Thank you for taking the time to share your experience. We’re truly sorry to hear that the breakfast offering did not meet your expectations and that it impacted the start of your day. We understand how important a proper breakfast is when traveling, and we regret the miscommunication or misunderstanding regarding what was provided. Your feedback is being shared with management to address the clarity of amenities listed and improve the guest experience moving forward. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused.Sincerely,Management Team
酒店回复: Dear Dorance,We regret to hear about your experience and apologize if you felt mistreated. While rare, technical issues can disrupt service, and we understand how frustrating that must have been, especially during late hours. We will follow up internally to address your concerns and ensure better communication and service in the future.Sincerely,Management Team
1.0分
家庭亲子
原文
翻译提供方：Google
酒店脏得要命，我们不得不争抢毛巾来洗澡。酒店里有蟑螂
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酒店回复: Dear Destiny,We're sorry to hear about your disappointing experience. Cleanliness and guest comfort are top priorities for us, and your concerns about housekeeping and pest control are being taken seriously. This is not the standard we strive to uphold, and we apologize for the inconvenience caused during your stay.Sincerely,Management Team
3.0分
其他
原文
翻译提供方：Google
，没有
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酒店回复: Dear Jessica,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
3.0分
其他
Rooms need to be refurbished, for the price I paid needs to be better. Rooms were clean though and a decent sports bar is attached to the hotel.
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酒店回复: Dear Bill,Thank you for your feedback. We’re glad to hear you found the rooms clean and enjoyed the convenience of the nearby sports bar. We appreciate your comments regarding room updates and value, and we’ll keep them in mind as we continue making improvements.Sincerely,Management Team
4.0分
其他
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Wanted to say thank you to the staff there. We have a reunion there every year and I am so happy I chose to be there. So friendly and so respectful. I will definitely be checking in to their hotel at next years reunion. Again, I want to say thanks to the staff and see ya next year!
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酒店回复: Dear Anthony,Thank you so much for your kind words! We’re thrilled to hear that your reunion went so well and that our staff could contribute to making it a memorable experience. It’s wonderful to know that you plan to stay with us again next year—we can’t wait to welcome you back and be part of your special tradition.Best Regards,Management Team
4.0分
其他
Only stayed for a short sleep after driving all day. Very quiet and check-in was quick.
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酒店回复: Dear Stephanie,Thank you for your feedback! We’re glad to hear that you found your stay quiet and that the check-in process was quick and convenient after your long drive.Best Regards,Management Team
总体来说，住宿体验不错，但浴室厕所、浴缸、地板、墙壁都不合我的胃口。事实上，我们出去购买了清洁用品来尝试清理浴室。毛巾又暗又脏，而且对我的皮肤来说很硬。我拒绝用毛巾擦脸。
从更积极的方面来说，床睡得很好，我们每晚都得到了很好的休息。
哦，我们房间隔壁房间的客人每天晚上都抽烟********，而且烟味很浓，浸入我们的房间。
外部修剪得非常好。早餐可以包括鸡蛋和香肠等。
我确实意识到这可能是你们的费率较低的原因。
尽管如此，我们在萨凡纳的整体住宿体验还是很愉快的。
什么都不干净。浴室里到处都是灰尘，到处都是蜘蛛，门关不上，感觉很不舒服。早餐只有华夫饼和麦片，没有鸡蛋和吐司，咖啡，老太太们来吃饭，她们说没有东西吃。用餐区感觉很糟糕，很脏。住宿体验很不愉快。
我去坦帕旅行，预订了这家酒店。酒店说有欧陆式早餐，但他们只提供果汁和咖啡。我问他们早餐供应什么，他们却说咖啡就是早餐。我们都希望以美味的早餐开始新的一天，但他们毁了我的一天。我再也不会来这里了……这家酒店不提供早餐。如果你预订了这家酒店，千万别忽略这条评论。
酒店状况很糟糕，房间门底部有缝隙，地板也翘起来了。房间里还有一只螃蟹……不过这比什么都更搞笑。不过前台很友好！
他们不给我们安排住宿，据说是因为电脑坏了，而且一大早就对我们很粗鲁。我觉得这家酒店最糟糕，尤其是员工。
酒店脏得要命，我们不得不争抢毛巾来洗澡。酒店里有蟑螂
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Rooms need to be refurbished, for the price I paid needs to be better. Rooms were clean though and a decent sports bar is attached to the hotel.
Wanted to say thank you to the staff there. We have a reunion there every year and I am so happy I chose to be there. So friendly and so respectful. I will definitely be checking in to their hotel at next years reunion. Again, I want to say thanks to the staff and see ya next year!
Only stayed for a short sleep after driving all day. Very quiet and check-in was quick.