酒店回复: [空中花园] [毗邻钟鼓楼、回民街、西安城墙]尊敬的宾客，非常感谢您的好评！我们酒店地处市中心，毗邻钟楼、鼓楼与回民街，步行可达地铁站，就是希望能为您的出行提供最大便利。前台小韩收到您的肯定也特别开心，我们会把这份鼓励传递给每一位同事。期待您的再次光临，祝您生活愉快！[Sky Garden] [Adjacent to Bell and Drum Tower, Huimin Street, Xi'an City Wall]Dear guests, thank you very much for your praise! Our hotel is located in the city center, adjacent to the Bell Tower, Drum Tower and Huimin Street, and within walking distance of the subway station, hoping to provide maximum convenience for your travel. Xiaohan, the front desk, is also very happy to receive your affirmation. We will pass on this encouragement to every colleague. Looking forward to your next visit and wish you a happy life!
酒店回复: [空中花园] [毗邻钟鼓楼、回民街、西安城墙]尊敬的宾客，收到您的好评与“回头承诺”，我们太感动啦！感谢您认可酒店的好位置、美味早餐，更感谢您特意夸赞前台小颖的优质服务和客房打扫姐姐的贴心，这份肯定我们会第一时间转达给两位家人，激励全体员工继续用心服务。我们已悄悄为您预留好“专属席位”，下次再来一定让您延续这份舒心体验！[Sky Garden] [Adjacent to Bell and Drum Tower, Huimin Street, Xi'an City Wall]Dear guests, we are so touched to receive your praise and "commitment to return"! Thank you for recognizing the good location and delicious breakfast of the hotel. Thank you for your special praise of Xiaoying's high-quality service at the front desk and the thoughtfulness of the guest room cleaning sister. We will convey this affirmation to the two family members as soon as possible to inspire all employees to continue to serve wholeheartedly. We have quietly reserved "exclusive seats" for you. Next time you come, we will definitely let you continue this comfortable experience!
酒店回复: [空中花园] [毗邻钟鼓楼、回民街、西安城墙]尊敬的贵宾，感谢您和家人选择西安宜必思钟楼地铁站店，并分享这段温暖的入住经历！看到孩子第一次来西安就能得到经理的贴心照料——从精准导航、亲自协助入住，到后续帮忙邮寄落下的物品，我们既感动又欣慰。这份对宾客的用心与负责，正是我们酒店服务的核心所在。我们已将您的表扬转达给经理及全体员工，这份肯定将激励我们继续以家人般的关怀，迎接每一位宾客。西安的美好仍有许多，期待您和孩子下次再来，我们将为您准备更贴心的入住礼遇，继续做您旅途最安心的依靠！[Sky Garden] [Adjacent to Bell and Drum Tower, Huimin Street, Xi'an City Wall]Dear guest, thank you for choosing the Ibis Zhonglu Metro Station Hotel in Xi’an, and for sharing this wonderful experience of your stay with us! It was very touching and reassuring to see that our manager took such great care of your child on his first visit to Xi’an – from providing accurate directions and assisting with check-in, to later helping to mail any items that were left behind. This kind of attention and responsibility towards our guests is precisely what defines the quality of our hotel service. We have passed on your compliments to our manager and all our staff, and this recognition will inspire us to continue to welcome every guest with the same level of care and kindness as we would extend to a family member. There is still so much more to discover in Xi’an, and we look forward to your next visit with your child. We will prepare even more thoughtful amenities to ensure that your stay with us is as comfortable and reliable as possible.
酒店位于市中心出行很方便出了大门左边就是钟楼右边就是鼓楼回民街 离地铁站也很近，前台工作人员小韩服务好。
酒店紧邻西安市中心的钟鼓楼和回民街旁边，地理位置非常优越！在这寸土寸金的地方，酒店还有自己的停车场，而且就在酒店自己的大院子内。前台服务优质一流！有问必答！给我们解答了如何在西安旅游吃饭的一些问题。房间干净整洁，卫生间干湿分离，洗澡水供应充足！总之非常满意！以后自驾游来西安还会住这里！
酒店位置不太好找。从地铁钟楼站C口出来，会看到钟楼西北角的一个半地下广场。从星巴克旁边西侧的楼梯上去，沿着通道走大概100米，右边就能看到酒店入口了。
早餐种类很丰富，非常棒。房间也很大。淋浴的水量和水温都很好，没有问题。
我的房间是在另一个附楼里，需要从前台出来才能到。虽然我没用到，但酒店也提供当地旅游预订服务。
位置很好，早餐也不错，打扫客房的姐姐人也很好，以后再来还会订的。而且前台小颖服务态度很好，点赞。
所有前台人员对于在她们面前来往的
客人完全没有表示问候, 让人惊讶
尤其是Ibis这有水准的酒店怎么会没有注意
这基本的礼仪
大床房还有一个额外的沙发区，空间很不错。
五楼天台布置出来的空中花园晚上喝个小酒是很熟的。有停车位，停车很方便。地理位置也很棒，在钟楼和鼓楼之间，出门就能看到。在天台就可以看到鼓楼回民街。很推荐的一个酒店。算得上物超所值。
我预订的房间宽敞舒适。酒店地理位置绝佳，步行即可到达鼓楼、钟楼以及回民街，离地铁站也很近。酒店还提供免费洗衣服务，早餐的选择也很多样。
位置很好，就在钟楼地铁站B口不远，楼上有空中花园可以看到鼓楼，我们住在配楼，房间设施比较陈旧，有点异味，卫生间较小，中央空调制冷效果一般，需要等一会儿温度才能降下来，早餐一般。
前台小张帮忙打印资料，热情周到。打扫卫生的大姐也很热情，还多给了矿泉水。总体满意！
位置完美！房间虽小，但对于两个人来说空间足够了。早餐是中式的，所以我们意大利人觉得有点难适应，因为没有甜点。
孩子第一次来到西安旅游，导航同酒店名字另外个的定位地址。经理为了让孩子节省时间吃饭等待接驳，亲自带他们入住酒店，让我们很放心❤️后面还跟我们汇报孩子东西收拾落下帮我们邮寄。让家长很放心，下次来西安还住这里