我第一次访问这个地方是大约 15 年前。根据达沃同事的推荐，我和朋友一起去那里吃午餐；我去那里出差并决定周末留下来观光。这个地方维护得不好。看到这里很伤心，特别是因为度假村有很多美好的事情发生 - 清澈的海水，漂亮的景观和房间设计，友好的工作人员不幸的是，有很多事情不太对劲：厕所不能冲水出色地。当我通知客房服务人员时，他们说“一直都是这样。只是不要将卫生纸扔进碗里。即使是用过的（＃2），以确保它不会堵塞。”空调是旧设备；人们需要选择最高的旋钮（涡轮冷）来达到较低的温度，不幸的是晚上太冷了。我们尝试降低温度，但它变得令人不舒服的霉味和温暖。他们没有吹风机。有些床单上有污渍。尽管白天有很多工作人员，但服务很慢。寻求帮助/服务的方法是按挂在房间外面的铃。除了这不舒服（比如叫仆人）之外，它只在一半的情况下有效。我们必须重复我们的请求两次，有时三次才能有人处理。点餐速度也很慢（需要 45 分钟到一个小时），这很奇怪，因为他们每天都有相同的菜单。而且它们并不是特别好，很容易被遗忘。服务也不一致：取决于与您交谈的人或提供服务的人。我们早餐的餐桌布置和成分每天都不同 - 取决于当天准备早餐的人。打扫房间也是如此——并不总是那么好。游泳池维护得不好。靠近海岸的那个并不像猫途鹰照片上那样干净或清晰。看起来已经很久没有清理过了。较高处的比较好，但地板上的一些木头已经破损，这对客人构成了危险（我们被它们绊倒了两次）。椅子也没有清理，还有一块用过的玻璃，似乎已经放在那里有一段时间了，因为里面有很多蚂蚁。同样令人惊讶的是，凌晨前台无人值守；人们在 8 岁左右开始进来，但他们是在职培训人员。正式员工通常早上 9 点左右来。因此，如果您想计划一天的事情，那么查找信息是一项挑战。这个度假村唯一的可取之处就是这里的人们的友善。他们真诚地关心客人，彬彬有礼，友善。不幸的是，这还不足以让我们评价我们的住宿令人难忘，也不足以向我们的家人和朋友推荐这个地方。

The stairs were extremely slippery and surrounded by sharp stones, posing a clear safety hazard. As a result, I fell and sustained numerous lacerations—approximately one hundred wounds—that required medical attention. It is troubling that the moss on the stairs was only removed after the accident, indicating a lack of preventative safety measures. Furthermore, I was unable to speak with management at the time, as they were reportedly too busy!

We visited Chema’s by the Sea last June 15 for a day tour to celebrate both Father’s Day and my aunt’s birthday. This was not my first time visiting the resort, which made me excited to return especially since I had a very pleasant experience during my previous stay with my family. This time, I was with my husband’s side of the family, and we were a group of 19, including relatives from out of town who were here on vacation. Unfortunately, the overall experience this time fell short of our expectations. One of the things I appreciated during my first visit was the warm welcome, complete with cold towels and refreshing welcome drinks. However, this time we waited for more than an hour and were not given any. I personally approached the reception to ask, but the staff member barely acknowledged me, simply saying, “Just wait for a while,” without even making eye contact as she continued working on something else. After waiting again and still not receiving anything, I returned to the reception and was told that they were short on staff. While we understand that staffing issues may occur, for a resort that accommodates advance bookings and day tours, we believe guest readiness and service should still be a priority. Sadly, we left the resort without ever receiving the promised complimentary drinks, and no staff followed up. In addition, we were disappointed with the food. We ordered five servings of soup, but all of them were salty, to the point that no one in our group could eat them. It felt like a waste of money, and it would have been better if someone from the restaurant checked in with us or ensured food quality before serving (although the other food is tasty and delicious, to be fair). Another concern was the pool area on the other side of the resort. When we visited that part, the pool water was noticeably dirty and unclear, and there were no staff members around to check or maintain the cleanliness. This made it uncomfortable and uninviting to use. While the resort still has its charm and beautiful surroundings, the service and attention to detail this time were far from what we previously experienced. For a group like ours, hoping to relax and celebrate, it was disheartening to feel like we needed to constantly follow up on basic service that should have been provided from the start. Because of this disappointing experience, we can no longer confidently recommend Chema’s by the Sea. There are many other resorts in the area that offer better consistency in service, cleanliness, and food quality and that truly value their guests.

My wife and I stayed here overnight just last weekend (September 14-15) and we had a pretty pleasant experience. The room where we stayed was nice and cozy, with a comfortable bed, a spacious bathroom and good water pressure (not always a given). The grounds were well-manicured, and the pool area was both clean and tastefully declared. The food was decent but as is the case with many of these resorts, the food was not great. The coffee, in particular, tasted like it came from a coffee stick instead of being brewed, and it was not even hot enough to melt the coffee creamer. Please, management, invest in a good coffee machine, and make sure that coffee is not just warm, but hot. Finally, I respectfully suggest that in view of the fact that there are cats wandering the grounds, periodically begging for scraps from the guests, that management have these cats groomed, properly inoculated against rabies and other diseases, as well as spayed or neutered.

Firstly, the review is not a reflection on the front of house staff or the support staff. To say the hotel is tired is an understatement. It has clearly seen better days and is in need of a complete overhaul The food left a great deal to be desired. Hot food Served cold and a Caesar Salad that didn’t resemble anything like a Caesar and definitely no salad dressing to be seen. Parts of the pathways were dangerous and how anyone hasn’t tripped of had their foot snared in one of the eroded grills is a miracle.

This was once a very nice hotel but it has fallen into disrepair. Not a place for international visitors who will be sadly disappointed in the value for money. Staff try really hard to please but the place is falling apart and not good quality. It’s a bit like Fawlty Towers in the Philippines. Seems to be run like a military camp. One had to pre order breakfast the night before and then receive it at exact time next day. If you are late food is left cold on table. Air conditioner in bed room sounds like a ford V 6 engine and detracts from the otherwise tranquil setting. Sad place to spend your hard earned dollar.