Room is fine! Nothing fancy does job. Staff at check in great. Breakfast was where the failed. Only one lady. All food out and we were not there right at closing. All tables full of people waiting on food. She was changing the tv channel. One lady to cook for whole hotel not smart.
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酒店回复: Hello, thank you for taking the time to complete our online survey. We are happy to see that you enjoyed the great service our front desk staff provided. We appreciate your feedback on our breakfast we will take this information to work on ways to improve in the future. We hope to welcome you back again soon. Safe travels!
3.0分
其他
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It was a good stay great staff it has a bit of a smell but it may be due to being an older building. The only issue I have is I received a call day of to be told we were overbooked so our 2 bed stay became 1.
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酒店回复: Hello, thank you for taking the time to fill out our online survey regarding your most recent stay with us. Our property is currently undergoing renovation, and everything will be fresh and updated in the near future. I apologize for your room type being changed due to overbookings. We will take this feedback to improve on future stays. We hope for a second chance in the future.
4.0分
其他
Staff were very friendly. The pool and hot tub were clean, the room was clean. The door to our room was difficult to open.
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酒店回复: Hello, thank you for taking the time to fill out our online survey regarding your recent stay with us. We are happy to see that you enjoyed the service our staff provided as well as our pool and hot tub. We appreciate your feedback about your room door, and we will relay this to our maintenance team for repairs. We hope to see you again soon!
4.0分
其他
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Breakfast was good, but, wasn't stocked in a very timely manner. Staff seemed more preoccupied with their phones and balloons.
Room seemed very overpriced in comparison with amenities and condition of room. It was probably priced this way in concert with the Balloon Festival that was going on.
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酒店回复: Hello, thank you for taking the time to fill out our online survey. We apologize for the breakfast experience you had during your stay. We have shared this feedback with our staff so we can improve for future stays. We hope to see you again soon and safe travels!
5.0分
其他
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Satisfied customer!
I went to Albuquerque for a family event and i always love staying here. The staff is very friendly, the hotel is clean and very comfortable. I do not always use the gym but when i do im always satisfied with the cleanliness of it. I feel like my overall stay is always amazing.
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酒店回复: Hello, thank you for the 10/10 review on your recent stay with us. We strive to provide the best stay experience possible for our guests and we are happy to see you enjoyed your stay. We hope to see you again soon and safe travels!
1.0分
家庭亲子
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The entry way smells like vomit. My sister in law found a roach in her bathroom. The toilet in our initial room wouldn’t flush so we were moved to a different room. The bolt lock on my sister in law’s initial room wouldn’t unlock so her door wouldn’t shut so they were moved to a different room. The staff however are very friendly and very helpful.
2.0分
其他
the hotel was being rehabed but ******* did not let us know no pool no hot tub it was torn up that was the reason we booked it very disapointed in *******
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酒店回复: Hello, thank you for taking time to provide us with your valuable feedback. We apologize for not meeting your expectations during your stay with us. We are dedicated to providing the best experience possible for every guest. Our pool and hot tub are now open for guests. We hope to see you again for a second chance in the future.
2.0分
其他
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It’s a mess under renovation
This hotel is being renovated. It is a mess. The breakfast was not good The eggs tasted like plastic and all of the bread products were dried out . It would have been nice to know that they are being renovated and in a big mess before we booked it. Hopefully they can get it put back together and serve a edible breakfast
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酒店回复: Hello, thank you for taking time to provide us with your valuable feedback. We apologize for not meeting your expectations during your stay with us. We are dedicated to providing the best experience possible for every guest. We will use this to improve on our breakfast in the future. We hope to see you again at our newly renovated property in the future for a second chance.
5.0分
商务出差
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The hotel was great, it´s going through some renovations so I´m sure it will improve once it´s finished.
The room was clean and comfortable. Breakfast had a nice selection.
Nice location, and safe.
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酒店回复: Hello, thank you for your valued feedback on your most recent stay with us here at Comfort Suites Albuquerque North Journal Center. We are happy to see that you enjoyed the cleanliness of your room and our breakfast. We hope to welcome you again for another stay at our property!
4.0分
其他
The average ratings are due to renovations going on Once done, average rating could be bumped up. Staff was very friendly and attentive
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酒店回复: Hello, thank you for taking the time to fill out our online survey. We are happy to see that you enjoyed your stay with us here at the Comfort Inn Albuquerque North Journal Center. I am also glad to see that you enjoyed the hospitality our staff provided. We hope to see you again soon!
Room is fine! Nothing fancy does job. Staff at check in great. Breakfast was where the failed. Only one lady. All food out and we were not there right at closing. All tables full of people waiting on food. She was changing the tv channel. One lady to cook for whole hotel not smart.
It was a good stay great staff it has a bit of a smell but it may be due to being an older building. The only issue I have is I received a call day of to be told we were overbooked so our 2 bed stay became 1.
Staff were very friendly. The pool and hot tub were clean, the room was clean. The door to our room was difficult to open.
Breakfast was good, but, wasn't stocked in a very timely manner. Staff seemed more preoccupied with their phones and balloons.
Room seemed very overpriced in comparison with amenities and condition of room. It was probably priced this way in concert with the Balloon Festival that was going on.
Satisfied customer!
I went to Albuquerque for a family event and i always love staying here. The staff is very friendly, the hotel is clean and very comfortable. I do not always use the gym but when i do im always satisfied with the cleanliness of it. I feel like my overall stay is always amazing.
The entry way smells like vomit. My sister in law found a roach in her bathroom. The toilet in our initial room wouldn’t flush so we were moved to a different room. The bolt lock on my sister in law’s initial room wouldn’t unlock so her door wouldn’t shut so they were moved to a different room. The staff however are very friendly and very helpful.
the hotel was being rehabed but ******* did not let us know no pool no hot tub it was torn up that was the reason we booked it very disapointed in *******
It’s a mess under renovation
This hotel is being renovated. It is a mess. The breakfast was not good The eggs tasted like plastic and all of the bread products were dried out . It would have been nice to know that they are being renovated and in a big mess before we booked it. Hopefully they can get it put back together and serve a edible breakfast
The hotel was great, it´s going through some renovations so I´m sure it will improve once it´s finished.
The room was clean and comfortable. Breakfast had a nice selection.
Nice location, and safe.
The average ratings are due to renovations going on Once done, average rating could be bumped up. Staff was very friendly and attentive