酒店回复: Hello WENJIN,We appreciate your feedback on our motel. It's great to hear you found our prices reasonable and enjoyed the convenience of nearby dining options and our swimming pool. Thank you for staying with us.
4.0分
家庭亲子
原文
翻译提供方：Google
虽然有点旧，但是设施本身还算干净。早餐也没有什么可抱怨的。一家普通的汽车旅馆。
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酒店回复: Hello Makoto,We appreciate your feedback on our hotel facilities and breakfast. Your comments help us improve our services. If you have any further concerns, please do not hesitate to contact our management team directly.
4.0分
其他
原文
翻译提供方：Google
还可以
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酒店回复: Hello cesar,Thank you for sharing your feedback. We appreciate your thoughts and encourage you to provide more details so we can understand your experience better. Guest insights are valuable to us in enhancing our services. We hope to have the opportunity to welcome you back for an improved stay in the future.
1.0分
其他
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Not posted that the pool was seasonal didn’t end up staying our entire stay due to false advertisement requested for some kind of refund or anything and nothing was offered very upsetting. They told us that they are seasonal every year yet last time we stayed there in January 2024 it was open, and it was very upsetting
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酒店回复: Hello JOSEPH,Thank you for sharing your feedback regarding your recent stay. We understand how disappointing it can be when amenities do not meet expectations, and we appreciate your insights about the pool's seasonal hours. We strive to provide accurate information and will certainly take your comments into consideration for future communications with guests. If you have further concerns, please feel free to reach out to management directly. Your feedback is valuable to us and helps improve the experience for all guests.
5.0分
情侣出游
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We had an ADA Compliant room. It was spacious, and clean. Large spacious east to access shower. Desk clerk was friendly and got us extra towels. Room was a bit noisy.
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酒店回复: Hello Terry, Dave,Thank you for sharing your thoughts on your recent stay. We’re glad to hear that you appreciated the spaciousness and cleanliness of the ADA-compliant room, as well as the friendly service from our desk clerk. We value your feedback regarding noise levels and will certainly consider it as we continue to enhance our guest experience. Your insights are important to us, and we hope to welcome you back in the future for an even better experience.
4.0分
其他
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The rooms were clean, staff was super friendly, loved the pool area. For the price, it's a great value. The only downfall was the mass amounts of outdoor bugs. Not sure if it's just the area or if it's even controllable. It may have just been the norm for that area and that time of year.
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酒店回复: Hello Erin,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the cleanliness, friendly staff, and the pool area. We understand that outdoor bugs can be a concern, especially during certain times of the year, and appreciate your understanding of the local environment. Your insights are invaluable, and we hope to welcome you back for another enjoyable stay in the future.
2.0分
情侣出游
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Property has been updated but is situated next to a swamp and the management installed these cheap LED lamps as area lighting around both buildings. The super white color lamps attract the mosquitos and bugs from the swamp so the whole area was swarming with these insects. It was like walking through a mosquito trap. Bugs everywhere on the ground. Very messy.
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酒店回复: Hello Raymond,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the property updates and will certainly take them into consideration for future improvements. We understand that the bug issue impacted your experience, and your insights will help guide our efforts in creating a more comfortable environment for future guests. Thank you again for your valuable input.
4.0分
其他
Esmeralda was great. She moved us to a quieter room and was pleasant, professional and courteous.
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酒店回复: Hello Susan,Thank you for sharing your positive experience with Esmeralda. We're glad to hear that she was able to assist you and make your stay more enjoyable. Your feedback about her professionalism and courtesy is truly appreciated, and we will make sure to acknowledge her efforts. We hope you had a wonderful time during your stay with us and that you choose to visit again in the future.
1.0分
其他
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Horrible Place to Stay
As we arrived at the Hotel our rooms where very duti full of bugs an mosquitos all over the rooms the bedding was very duti sheets and the curtains smells like cigarettes I asked for a non smoking room and it was horrible smell the microwave was not working as soon you heat food it stated to burn and smoke came out. The same day I reported to front desk all the issues. We had a 6hour drive and is not okay to sleep in a place full of bugs and unclean sheets and the room full of smoke of cigarettes.
I try to call others hotels but unfortunately they where all book due to labor date weekend. I spoke with the manager and he said unfortunately I canot give you credit back. That was very disappointing for me and my family. The inconvenience of this incident cause my trip very stressful and not able to sleep with all the bugs and have some bites from them. I took pictures. What they post in there pictures it doesn't look the same. Wrong representation about there hotel Quality Inn.
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酒店回复: Hello Alejandra, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
1.0分
朋友出游
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There was a lot of insects outside the room, on the door and once you open the door, it goes inside the hotel room. Curtain was dirty. Hair dryer doesn't work. Ice machine room was full of insects was not making ice.
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酒店回复: Hello Mianne Olive Joy,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the insects and the housekeeping issues. Your comments about the hair dryer and ice machine have been noted and will be communicated to our management team for further review. We appreciate your understanding and hope you will consider staying with us again in the future for a better experience.
其实是个motel，价钱合理，周边吃饭都方便，有游泳池，不错
虽然有点旧，但是设施本身还算干净。早餐也没有什么可抱怨的。一家普通的汽车旅馆。
还可以
Not posted that the pool was seasonal didn’t end up staying our entire stay due to false advertisement requested for some kind of refund or anything and nothing was offered very upsetting. They told us that they are seasonal every year yet last time we stayed there in January 2024 it was open, and it was very upsetting
We had an ADA Compliant room. It was spacious, and clean. Large spacious east to access shower. Desk clerk was friendly and got us extra towels. Room was a bit noisy.
The rooms were clean, staff was super friendly, loved the pool area. For the price, it's a great value. The only downfall was the mass amounts of outdoor bugs. Not sure if it's just the area or if it's even controllable. It may have just been the norm for that area and that time of year.
Property has been updated but is situated next to a swamp and the management installed these cheap LED lamps as area lighting around both buildings. The super white color lamps attract the mosquitos and bugs from the swamp so the whole area was swarming with these insects. It was like walking through a mosquito trap. Bugs everywhere on the ground. Very messy.
Esmeralda was great. She moved us to a quieter room and was pleasant, professional and courteous.
Horrible Place to Stay
As we arrived at the Hotel our rooms where very duti full of bugs an mosquitos all over the rooms the bedding was very duti sheets and the curtains smells like cigarettes I asked for a non smoking room and it was horrible smell the microwave was not working as soon you heat food it stated to burn and smoke came out. The same day I reported to front desk all the issues. We had a 6hour drive and is not okay to sleep in a place full of bugs and unclean sheets and the room full of smoke of cigarettes.
I try to call others hotels but unfortunately they where all book due to labor date weekend. I spoke with the manager and he said unfortunately I canot give you credit back. That was very disappointing for me and my family. The inconvenience of this incident cause my trip very stressful and not able to sleep with all the bugs and have some bites from them. I took pictures. What they post in there pictures it doesn't look the same. Wrong representation about there hotel Quality Inn.
There was a lot of insects outside the room, on the door and once you open the door, it goes inside the hotel room. Curtain was dirty. Hair dryer doesn't work. Ice machine room was full of insects was not making ice.