酒店回复: Thank you so much for your kind review! We’re absolutely delighted to hear that everything was perfect during your stay and that you appreciated the cleanliness and attention to detail. Our team works hard to ensure every guest feels comfortable and at home, so your feedback truly means a lot to us. It was a pleasure having you, and we hope to welcome you back again soon for another flawless experience. Should you need anything on your next visit, please don’t hesitate to reach out. Thank you again for choosing to stay with us!
4.0分
家庭亲子
原文
翻译提供方：Google
位置优越，设施良好，清洁度可以再提高一点。
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酒店回复: Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our excellent location and appreciated the quality of our facilities. it’s always rewarding to know when guests value these aspects of their stay. We also appreciate your constructive comments regarding cleanliness. Please rest assured that we take such feedback seriously, and we will address this with our housekeeping team to ensure higher standards are consistently maintained. Your insights help us improve, and we hope to have the opportunity to welcome you back for an even better experience in the future.
5.0分
情侣出游
原文
翻译提供方：Google
一切都很好，只是按摩浴缸里的水很冷，不热。
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay and that everything met your expectations, aside from the jacuzzi experience. We sincerely apologize that the water temperature did not meet the standard of comfort we aim to provide. Please know that we’ve addressed this issue with our maintenance team to ensure it’s resolved promptly. Your comfort is very important to us, and we appreciate you bringing this to our attention. We hope to welcome you back soon for a fully relaxing and enjoyable visit.
5.0分
其他
原文
翻译提供方：Google
强烈推荐
一切都很棒，入住体验非常愉快
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酒店回复: Thank you for your kind review! We're thrilled to hear that everything met your expectations and that you had a very pleasant stay with us. Our team works hard to ensure each guest enjoys a comfortable and welcoming experience, and it’s always rewarding to receive such positive feedback. We truly appreciate you choosing our hotel and look forward to welcoming you back on your next visit. Thank you again for staying with us!
5.0分
家庭亲子
原文
翻译提供方：Google
安静、干净的地方，我推荐它！！！
5.0分
家庭亲子
原文
翻译提供方：Google
清洁度和位置
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酒店回复: Thank you for your review! We're so glad to hear that you appreciated the cleanliness of our hotel and our convenient location. Providing a spotless and comfortable environment for our guests is one of our top priorities, and it’s great to know we met your expectations. Our location is something many guests enjoy, and we’re happy it added to the quality of your stay. We truly value your feedback and hope to have the pleasure of welcoming you back soon. Thank you for choosing us, and we look forward to serving you again in the near future!
5.0分
其他
原文
翻译提供方：Google
优秀
优秀
5.0分
商务出差
原文
翻译提供方：Google
很好的服务
5.0分
商务出差
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Sleep, eat, work repeat 10/10
This was one of the most hospitable places I have been to in San Antonio. Scenery outside is ok not bad at all . the rooms are like tiny 1 bedroom apartments and much more spacious here than other hotels in the same pricing range.
The complimentary breakfast each morning is on point and the ladies who work the rooms are all so very respectful and hard working. I won't name any names but thank you so much for keeping our rooms nice and clean while we stayed. Looking forward to coming back to experience the indoor pool and hot tub that's open 10am to 10pm.
Thank you so much for all your hard work and effort to keep these rooms and hallways clear and sparkly. Best place yet in regards to cleanliness, hospitality, housekeeping, and breakfast 10/10 stars.
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酒店回复: Thank you so much for your glowing review and for rating us 10/10! We’re truly delighted to hear that your stay was comfortable, enjoyable, and met your expectations in every way. It's wonderful to know you appreciated the spacious room layout, our hardworking housekeeping team, and the quality of our complimentary breakfast. We’ll be sure to pass along your kind words to our staff—they take great pride in keeping everything clean and welcoming. We're also glad you noticed the attention to detail throughout the hotel, and we can’t wait to have you back to enjoy the indoor pool and hot tub. Your support means the world to us.
2.0分
其他
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Initially started off ok however, there were wires sticking out of the pool with no circulation. If it hadn’t of been for my daughter’s father identifying the hazard we could have been electrocuted since my daughter was splashing in the pool. The front desk was downplaying our concerns. Did not try to compensate or rectify the issue. The last day of our trip the power went out, it was dark in the room, elevators were not working of course. The front desk at that time said they would help us with points to get another hotel near by however, when we called back the gentleman that answered said he didn’t know anything about it, refused to call the previous staff member, was unsympathetic and was not helpful at all.
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酒店回复: Thank you for your feedback. We sincerely regret that your experience did not meet expectations. We want to assure you that guest safety is our top priority—the pool light in question was fully disconnected and poses no electrical risk. We have documentation verifying this. Additionally, reward points were issued to your Choice Privileges account prior to your review, and our hotel manager personally reached out to inform you. We understand how important communication is, and we’re sorry if there was any confusion. We appreciate your feedback and remain committed to improving every guest’s experience.
一切都很完美，一切都井然有序，而且非常干净。
位置优越，设施良好，清洁度可以再提高一点。
一切都很好，只是按摩浴缸里的水很冷，不热。
强烈推荐
一切都很棒，入住体验非常愉快
安静、干净的地方，我推荐它！！！
清洁度和位置
优秀
优秀
很好的服务
Sleep, eat, work repeat 10/10
This was one of the most hospitable places I have been to in San Antonio. Scenery outside is ok not bad at all . the rooms are like tiny 1 bedroom apartments and much more spacious here than other hotels in the same pricing range.
The complimentary breakfast each morning is on point and the ladies who work the rooms are all so very respectful and hard working. I won't name any names but thank you so much for keeping our rooms nice and clean while we stayed. Looking forward to coming back to experience the indoor pool and hot tub that's open 10am to 10pm.
Thank you so much for all your hard work and effort to keep these rooms and hallways clear and sparkly. Best place yet in regards to cleanliness, hospitality, housekeeping, and breakfast 10/10 stars.
Initially started off ok however, there were wires sticking out of the pool with no circulation. If it hadn’t of been for my daughter’s father identifying the hazard we could have been electrocuted since my daughter was splashing in the pool. The front desk was downplaying our concerns. Did not try to compensate or rectify the issue. The last day of our trip the power went out, it was dark in the room, elevators were not working of course. The front desk at that time said they would help us with points to get another hotel near by however, when we called back the gentleman that answered said he didn’t know anything about it, refused to call the previous staff member, was unsympathetic and was not helpful at all.