酒店回复: Dear Vivien,Reading your review almost makes us want to check into the Executive King Suite ourselves! We’re thrilled you enjoyed the space, the fireplaces, and especially that soak-and-TV combo—that’s such a fun detail. It means the world to know this is your favorite hotel, and we can’t wait to welcome you back for stay number four.
酒店回复: Hi Luke,Thank you for sharing your experience with us. We’re delighted to hear that our team made such a positive impression—that truly means the world to us. We appreciate your honest feedback about the air conditioning and décor, as it helps us see where improvements can be made. It’s wonderful to know you enjoyed the pool, breakfast, and convenient location. We hope to welcome you back for an even better stay next time.
酒店回复: Dear Emma,What a wonderful way to celebrate a birthday—we’re honored you chose to spend it with us! We’re so happy to hear the room, bed, and property made your surprise trip feel special. Noted on the pillows—everyone has their favorites! Thank you for the kind recommendation, and we hope to welcome you and your boyfriend back for another cozy getaway.
酒店回复: Dear James,We really appreciate your honest feedback, especially from someone with a cleaning background—it means a lot. While we’re glad the room was tidy, we hear you on the carpets and bed comfort. Freshness is crucial, and your comments help us identify areas for improvement. We hope you’ll give us another try so we can make your next stay feel worth every penny.
酒店回复: Thank you for giving us a chance! We understand how it feels to arrive somewhere with limited options and a bit of skepticism—it makes it that much more rewarding to know we were able to pleasantly surprise you. We’re so glad you enjoyed the spacious room and thoughtful design, as well as our location. We hope your future travels bring you back our way, and that next time you choose us with confidence rather than curiosity!
5.0分
商务出差
原文
翻译提供方：Google
酒店真的很棒，设施齐全！泳池开放到晚上10点，真是个额外的福利。
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酒店回复: Dear Kimberly,Thank you for sharing your experience! We’re so glad you enjoyed your stay and were able to take advantage of our amenities. The pool is a guest favorite, and it’s wonderful to hear that the extended hours added to your visit. We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方：Google
房间、服务、环境——一切都完美极了！！
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酒店回复: Vielen herzlichen Dank für Ihre wunderbare Rückmeldung. Es freut uns sehr zu hören, dass Zimmer, Service und Umgebung für Sie perfekt waren. Unser Team gibt jeden Tag sein Bestes, um unseren Gästen genau dieses Gefühl zu vermitteln. Wir würden uns freuen, Sie bei Ihrer nächsten Reise nach Waterbury wieder bei uns begrüßen zu dürfen!
位置很棒。泳池和户外区域都非常出色。客房需要翻新了。员工可以更友好一些。我们提前一小时办理入住，结果被收取了25美元，而我们的房间明明已经准备好了，所以提前入住根本没有额外花费他们任何时间和精力。这绝对是个糟糕的政策。
工作人员乐于助人，设施也很不错。
我们在这家酒店住过三次，因为我们非常喜欢这里的设施、员工和所有便利设施。我们预订了行政特大床套房，宽敞舒适，设备齐全，温馨宜人，配有三台电视、两个壁炉以及迷人的休息区和景观。浴室简直是梦幻般的享受。泡在漂亮的大浴缸里看电视，那种奢华的感觉真是太棒了。工作人员专业且彬彬有礼。他们还提供非常美味的早餐。这是迄今为止我最喜欢的酒店！
很好。
我们入住期间最精彩的部分是所有员工都非常友善热情。空调噪音很大，让我无法入睡。我们关掉了空调，但还是能听到其他房间的声音。装修风格略显陈旧，但非常干净舒适。泳池也很棒。早餐很棒！位置也很好。
带男朋友去给他过生日，给他来个惊喜之旅。简直完美。房间干净整洁，床超级舒服。唯一的缺点是我会自带枕头，不过这只是我个人的想法。房间本身很棒，壁炉、泳池、小桥、狗狗区都很可爱。太棒了。强烈推荐。
和丈夫周末旅行，晚上在这家酒店住了一晚。房间价格有点贵，233英镑。我走进房间，房间很干净，但有一股异味。幸好能打开窗户让新鲜空气进来。味道好像是地毯的味道。床有点旧，凹凸不平。感觉不到24小时的住宿费比房间价值还高。酒店应该至少每6个月清洁一次房间地毯，甚至更多。我是一名专业清洁工，不得不说，这里的员工把这家酒店的清洁工作做得相当不错。
惊喜连连
这家酒店真是个惊喜！之前没有太多其他选择，所以我们有点犹豫。但房间宽敞、干净，设计精美。酒店干净整洁，位置便利。
酒店真的很棒，设施齐全！泳池开放到晚上10点，真是个额外的福利。
房间、服务、环境——一切都完美极了！！
地理位置和员工都不错。