The room was"ok". There was nothing bad about it, but there was nothing great about it either.
5.0分
其他
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Room was clean. Air conditioner was on when I arrived making the room nice and cool. Parking was good. Not much around the hotel. Only complaint: Water was $3 a bottle at the desk. Breakfast was hot and ready with omelettes and biscuits and sausage gravy. Very tasty!!
3.0分
其他
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The room was adequate and roomy. The coffee did not get resupplied daily, I had to asked the woman at breakfast for pods. THAT lady was great. Very helpful and personable. The carpet was dirty enough to show runoff when the shower started.
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酒店回复: Thank you for choosing Holiday Inn in Caryville. We apologize for the inconveniences you faced during your stay. We hope you will stay with us again and give us the opportunity to prove that we strive to provide exceptional guest services. Thank You!
5.0分
其他
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The young girl at the front desk was very nice. My family was in town for a funeral and she was very kind to my parents and the rest of our family as well. I forget her name but I believe she said she was from Buffalo and just started working there. Please pass along my appreciation for her kindness.
2.0分
其他
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A lot of money to pay for a pet smell hotel.
Great location. Service was absolutely phenomenal. The bed and pillow were comfortable. The problem belies with the cleanliness of the room. The first room was a king suite and smelled like pee so bad it made my eyes water. The front desk said they were not let rooms however the smell was overwhelming. The second room was almost as bad. The side tables had not been wiped down and the smell is horrible again. It actually made me take my inhaler and double allergy meds. This was also a non let room. They definitely need to take better care of the housekeeping issues including cleaning carpets!
5.0分
家庭亲子
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The staff was very friendly, the room was excellent. They were very pet friendly for my shepherd. Was given a room on the first floor for easy accessibility for my pet.
When our key cards didn't work the next day, the staff quickly fixed the issue. I would highly recommend this hotel!
5.0分
家庭亲子
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My only complaint would be that they have zero USB charging ports in the room. Saw them available in the dining area the next morning but we were leaving so no time to charge electronics. If you are planning a stay here be sure to pack a charging block.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express CARYVILLE. Please know that your feedback is extremely important to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
5.0分
商务出差
The rooms are spacious and clean. The people working there are very friendly, and the breakfast each day is very good.
5.0分
其他
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Great stay
Amazing place. Probably the cleanest your going to find in 5 exits. All employees were wonderful. Pam the nreakfast attended was amazing to my 3 small kids. She made them feel so welcome even when it was overwhelming in there. 3 days she was there the kast day she wasnt and you could tell she makes ot breakes the mornings arpund there. Pool is big and clean. Room was in great condition parking was easy.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express CARYVILLE. Please know that your feedback is extremely important to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express,
好的
Good room
The room was"ok". There was nothing bad about it, but there was nothing great about it either.
Room was clean. Air conditioner was on when I arrived making the room nice and cool. Parking was good. Not much around the hotel. Only complaint: Water was $3 a bottle at the desk. Breakfast was hot and ready with omelettes and biscuits and sausage gravy. Very tasty!!
The room was adequate and roomy. The coffee did not get resupplied daily, I had to asked the woman at breakfast for pods. THAT lady was great. Very helpful and personable. The carpet was dirty enough to show runoff when the shower started.
The young girl at the front desk was very nice. My family was in town for a funeral and she was very kind to my parents and the rest of our family as well. I forget her name but I believe she said she was from Buffalo and just started working there. Please pass along my appreciation for her kindness.
A lot of money to pay for a pet smell hotel.
Great location. Service was absolutely phenomenal. The bed and pillow were comfortable. The problem belies with the cleanliness of the room. The first room was a king suite and smelled like pee so bad it made my eyes water. The front desk said they were not let rooms however the smell was overwhelming. The second room was almost as bad. The side tables had not been wiped down and the smell is horrible again. It actually made me take my inhaler and double allergy meds. This was also a non let room. They definitely need to take better care of the housekeeping issues including cleaning carpets!
The staff was very friendly, the room was excellent. They were very pet friendly for my shepherd. Was given a room on the first floor for easy accessibility for my pet.
When our key cards didn't work the next day, the staff quickly fixed the issue. I would highly recommend this hotel!
My only complaint would be that they have zero USB charging ports in the room. Saw them available in the dining area the next morning but we were leaving so no time to charge electronics. If you are planning a stay here be sure to pack a charging block.
The rooms are spacious and clean. The people working there are very friendly, and the breakfast each day is very good.
Great stay
Amazing place. Probably the cleanest your going to find in 5 exits. All employees were wonderful. Pam the nreakfast attended was amazing to my 3 small kids. She made them feel so welcome even when it was overwhelming in there. 3 days she was there the kast day she wasnt and you could tell she makes ot breakes the mornings arpund there. Pool is big and clean. Room was in great condition parking was easy.