酒店回复: Thank you for staying with us and for sharing your review.We are proud to partner with our local law enforcement on all matters of guest and employee safety and are glad that our team was able to assist the local police department. Please know that for the privacy of all guests, we do not disclose information that we would all prefer to be private even in a public setting. The Town of Frisco does not permit the sale or use of plastic water bottles smaller than 1 gallon. In an effort to support the overal reduction in waste, we provide chilled water glasses and a hydration station on each floor where guests can enjoy refillable and reusable water containers. Our engineering team has also been able to resolve the internet connection that impacted your room. With the many pieces of technology to keep in sync, our team is equipped to reset the technology as necessary to ensure we can provide the best of current technology.We thank you for your feedback and hope you will give us the opportunity to have you as our guest again so we can be better.
酒店回复: Thank you for staying with us during your recent visit to Frisco. We are glad you enjoyed your accommodations, including our oxygen bar. We do share your desire that they had constructed a larger hot tub during our renovation, though we are glad that it has fantastic view of Mount Royal and Peak 1. Similarly, we are just a short time from having our 3rd elevator open for our guests. This new elevator is significantly larger than the existing two. On behalf of the AC Hotel family, thank you for sharing your feedback and we hope to have you with us again soon.Salud!
酒店回复: Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad that you enjoyed your time with us, including the amenities we offer and our location.Our indoor swimming pool is heated year round so it is a comfortable temperature for everyone to enjoy, even as snow falls outside. Thank you again for your feedback and we hope to have you as our guest again soon.Salud!
5.0分
其他
原文
翻译提供方：Google
家庭访问
住宿很棒，房间比预期的要大。唯一的缺点是酒店停车要收费。这毫无道理，因为我已经付了住宿费。
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酒店回复: Thank you for sharing your feedback after your recent stay with us. We are glad you and your family enjoyed your stay with us, aside from the paid parking. With many great public transit options available, we hope that some of our guests are able to utilize transit available to avoid paying for parking both with us and at the ski areas. As we look to manage our parking availability, we continue to monitor how we can provide the best guest experience and appreciate your feedback.Thank you once again for staying with us.Salud!
酒店回复: Thank you for staying with us to prepare for your surgery. We are sorry to hear that the people staying next to you were not respectful of your sleep. Please know that we maintain a policy that every guest is able to enjoy a restful sleep, regardless of the time and our staff is able to address that. We have a number of guests who work overnight and sleep during the day so we strive to be respectful of this at all times.We hope you will consider staying with us again in the future.Salud.
5.0分
家庭亲子
原文
翻译提供方：Google
我和家人在这家酒店度过了非常愉快的时光，酒店为孩子们提供游戏室，还可以在那里用餐。
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酒店回复: Thank you for sharing your review after your stay with us at the AC Hotel Frisco Colorado. We are glad you and your family enjoyed your time with us and hope to see you again soon.Salud!
5.0分
情侣出游
原文
翻译提供方：Google
非常适合滑雪旅行，不过没有微波炉和小型迷你冰箱
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酒店回复: Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed your ski trip with us. Although we do not have a microwave in each room, we do have one available on each floor that is accessible for our guests. We are sorry that you were not made aware of this, but hope that you will be able to use this information to plan a future stay with us.Salud!
酒店评级为两星而不是四星更现实。
Wi-Fi 好几天都断线了。
房间紧邻高速公路，非常吵。
客房服务每两天才来一次，而且只换毛巾。
按摩浴缸很脏，泳池区域的卫生也很差。
方便又干净
透明的磨砂浴室谷仓门需要更暗。对于有孩子和青少年的家庭来说，这很尴尬。不合适，因为你可以看到人们在洗澡或上厕所。需要把磨砂谷仓门窗户弄暗！请
此外，在繁忙的总统日周末只有一部电梯在运行，这很不方便，而且很奇怪，这个问题从来没有得到解决。
建筑很漂亮，员工服务很差
位于城镇边缘，毗邻高速公路。现代新建筑，酒吧区很漂亮。热水浴缸很漂亮，但对于团体入住的客人来说太小了。没有代客泊车服务。我们住在一个可以看到加油站的底层黑暗房间。空调机很吵，所以会吵醒你。我们要求每天提供客房服务（清洁），但不得不定期提出要求，因为我们最初被告知一小时内会清洁，然后又被告知要住满 7 天后才会清洁。我们被告知有免费咖啡，但当我要求牛奶时，一名工作人员非常不高兴地说不应该提供。不同的工作人员给了我们不同的信息，只有一个人采取了任何行动。前几晚我们住在姐妹酒店，服务水平相差甚远
酒店非常干净舒适。但是，冰箱里没有水，没有咖啡机，房间里只提供 2 条全身毛巾。我们被告知必须走到走廊才能取水。当我们下楼到大堂时，工作人员在那里，然后我们走回员工厨房……不知道发生了什么，当我们询问前台女士时，她没有给我们答案。房间里的互联网无法使用，我们被告知由于天气寒冷，连接可能出现问题……住宿可以更好。
弗里斯科的不错之选
提早抵达时，住宿条件很好。这家酒店是一家正在进行翻新的老酒店。房间经过全面翻新，非常舒适。大堂和大堂酒吧也经过翻新，非常舒适。我们使用了氧气吧，它有助于我们到达高处。热水浴缸很小，没有更新。电梯也是原装的，很难推车进去。工作人员乐于助人，非常友好。
房间干净宽敞。酒店位置便利，就在 I-70 高速公路旁，很容易找到。酒店周围有许多餐厅、星巴克（就在街对面）、加油站和缆车（不远处）。游泳池没有加热，或者至少没有像描述的那样，但热水浴缸很棒！它位于室外开放区域，虽然没有任何遮盖。外面下着雪，我们在热水浴缸里泡着，玩得很开心。
早餐不错；它不包含在住宿费内，但每人需额外付费。早餐选择很棒，从热食到冷食，如麦片、水果和蔬菜。
我们非常享受在这里的住宿，强烈推荐！
家庭访问
住宿很棒，房间比预期的要大。唯一的缺点是酒店停车要收费。这毫无道理，因为我已经付了住宿费。
没法睡觉
墙很薄，听起来就像隔壁房间的人站在我们床尾一样。手术前一晚没睡。如果睡眠是首要任务，我不会再住在这里了。
我和家人在这家酒店度过了非常愉快的时光，酒店为孩子们提供游戏室，还可以在那里用餐。
非常适合滑雪旅行，不过没有微波炉和小型迷你冰箱