酒店回复: Dear Guest,We sincerely apologize for the issues you encountered during your stay. The smell of smoke and the problems with the TV are unacceptable, and we appreciate you bringing this to our attention. We’re sorry for the delay in resolving these concerns and for the noise disturbance you experienced. Your feedback is invaluable, and we will work to improve our services. We hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
4.0分
商务出差
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翻译提供方:Google
Motel 6:虽然很简陋的酒店,但是非常令人满意。
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酒店回复: Dear Guest,Thank you for sharing your feedback! We're glad to hear that your stay at Motel 6 was satisfactory. If you ever need anything during your stay, feel free to reach out. Hope to see you again soon!Sincerely, Hotel Manager
酒店回复: Dear Leroy,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectations. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager
酒店回复: Dear Cecilia,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. This is not the level of service or cleanliness that we aim to provide, and we take your feedback seriously. We will investigate and address each of these concerns promptly to ensure a better experience for our future guests. Please accept our apologies for any inconvenience you faced.Sincerely,Hotel Manager
我们一直在Medical Center/Hwy 280 的 Motel 6 住了快一个月了,在等房子租下来。这里住得挺舒服自在的。
位置很好,去哪里都很方便快捷。但要记住这是一家汽车旅馆(Motel),不是酒店(Hotel)。墙壁和屋顶薄如纸,隔壁的谈话声和楼上走动的声音都听得一清二楚。有人带着狗,叫了一整晚……设施很缺乏。我们只是短暂入住,所以知道会是什么情况。不推荐家庭入住……
嗯,他们给我的第一个房间空调开一会儿就停了,大概三秒钟就关机了。所以我又回到前台要求换个房间,因为空调不正常工作。结果他表现得好像不太愿意给我换房。我当时才刚入住五分钟,他就问我是不是把房间弄乱了,我告诉他没有,就这五分钟我一直在想办法让空调运转起来,因为房间太热了。
和之前一样,好的。
好
太荒谬了
我们预订了 1 晚的住宿。进入我们的无烟房时,一股浓重的烟味扑鼻而来。电视机也坏了。我们走到前台,因为我第一次打电话时没有人接听。我们遇到了露台吸烟区的维修人员和前台工作人员,并表达了对房间状况的担忧。我们询问是否可以换到另一个房间,他们回答说每个房间的电视机都一样。他们向我们保证会有人来修理我们的电视机。我们又等了 15 分钟,才再次打电话给前台询问电视机的问题。前台告诉我再给他 10 分钟。20 分钟过去后,我联系了 ********** 询问我们的入住情况,奇迹般地,维修人员终于出现了,终于修好了电视机。之后,我们整晚都被邻居们唱小夜曲,直到凌晨 3 点左右才安静下来。糟糕的住宿体验!
Motel 6:虽然很简陋的酒店,但是非常令人满意。
电视坏了,员工没有礼貌。不得不站在外面和接待员交谈。无法获得额外的枕头。没有地方吃饭……抱歉,我不相信评论,但我不得不留下一个
我对这里的清洁程度印象深刻,连一只蟑螂都没有!办理入住手续非常轻松快捷。前台工作人员非常友善。每当我晚上收拾行李时,我都会去这里。
他们那里有很多小蟑螂。床罩和毛巾上到处都是烧孔和污渍。水槽漏水很严重。客房服务员很粗鲁,我不得不在退房前一小时离开,因为他们催我离开房间。而且,当我到达那里时,它看起来并不干净,厕所很脏,有污渍,看起来好像没有打扫过。