酒店回复: Dear Guest! Thank you for taking the time to share your positive experience. We're dedicated to providing the best guest experience, while on property with us. We look forward to seeing you again next visit.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很好
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酒店回复: Dear Guest, your feedback brightened our day! We're delighted you loved our beautiful, beachfront hotel. We look forward to serving you again!
3.0分
其他
原文
翻译提供方：Google
工人们
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酒店回复: Thank you for recognizing our team members for being friendly and helpful. We hope to see you again in the near future.
5.0分
其他
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Nice place for families to spend a memorable vacation. Restaurant prices were a little high but what isn’t these days. Plenty of other options to eat within walking distance outside the resort or buy snacks and food. Store in in room refrigerator and heat up in in room microwave. The in room chairs could be better…not comfortable.
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酒店回复: We are thrilled you had a wonderful and relaxing family vacation with us. We are also pleased that you enjoyed our conveniently located, beachfront property with a variety of amenities which are good for the entire family. Your satisfaction is our top priority!
1.0分
家庭亲子
The floor in our room were not very clean. Beds were not made. Staff was not very accommodating. Parking was a distance away.
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酒店回复: We apologize for not meeting your expectations, We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
3.0分
情侣出游
Great location and facilities- Slightly dated and in need of a make over but other than that- Great spot!
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酒店回复: Dear Guest! We apologize for not meeting your expectations regarding some aspects of our property, but so glad you enjoyed our beautiful beach location, convenient to shopping, restaurants and attractions and the variety of amenities offered to our guests. We hope you were also able to enjoy our on-property restaurants as well. See you next visit!
酒店员工的服务很棒，从前台到酒吧和餐厅区域都很好。我唯一想提的建议是，希望酒店能翻新一下房间。
酒店地理位置绝佳，很好找，就在海边。可惜的是，酒店有点旧，设施也老化了，没有得到很好的维护。空调是老式的，声音特别大。服务也低于我的预期——他们重复收取了度假村费，我入住时明明已经付了现金，他们却又从我信用卡里扣了一次。
酒店前台人员试图向我收取两次酒店服务费。我通过Trip.com预订的，并且已经支付了两晚98美元的酒店服务费。在给他们看了详细收据后，他们却说那是第三方服务费，而不是酒店服务费。我告诉他们我不会再支付任何服务费了。我很庆幸最终没有重复付费，但这确实有点影响了我一整天的心情。现在我的信用卡上又多了一笔酒店收取的额外费用，我正在与信用卡公司进行争议处理。总的来说，我喜欢这个地方，但对他们试图收取各种隐藏或虚假费用的做法非常不满。注：这家酒店本身就已经很贵了……
可以满意了
一切都很好，除了卧室感觉很小！
一切都很好
工人们
Nice place for families to spend a memorable vacation. Restaurant prices were a little high but what isn’t these days. Plenty of other options to eat within walking distance outside the resort or buy snacks and food. Store in in room refrigerator and heat up in in room microwave. The in room chairs could be better…not comfortable.
The floor in our room were not very clean. Beds were not made. Staff was not very accommodating. Parking was a distance away.
Great location and facilities- Slightly dated and in need of a make over but other than that- Great spot!