酒店回复: Dear Valued Guest,Thank you for sharing your rating and feedback. We’re very sorry for the inconvenience you experienced due to the lack of an elevator. We understand how important accessibility and comfort are, and we regret that this impacted your stay. Your comments are valuable and will be carefully considered as we continue working to improve our guest experience.
5.0分
其他
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Staff is always friendly. Used to stay here when I was working. I truly appreciate the 2 little bottles of complimentary cold water in the fridge. Small but a little detail that goes a long way.
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酒店回复: Dear Valued Guest, Thank you so much for the 10! We’re thrilled to welcome you back and truly appreciate your kind words. Our team will be happy to hear that the small touches—like the complimentary cold water—made a difference. We look forward to hosting you again whenever you’re in Casper! Safe travels!!
5.0分
其他
Everything is great ! There no elevator for a 2 story facility. It would have been nice to know that
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酒店回复: Dear Valued Guest, Thank you for your feedback! We’re so glad to hear that everything else about your stay was great. We appreciate you mentioning the lack of an elevator—it’s helpful to know that advance notice would make future stays even more convenient. Your input is valuable, and we’ll make sure this information is clearer for guests. We hope to welcome you back again soon! Safe travels!
4.0分
其他
Nice room looks like they have updated some things but the tubs need done and the hallway wallpaper peeling but overall great great place nice friendly staff
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback! We’re glad to hear you enjoyed your stay and that our friendly staff made a positive impression. We appreciate your note about the tubs and hallway wallpaper—our team will be sure to take a closer look as we continue making updates. It’s wonderful to know that overall you had a great experience, and we’d love to welcome you back again soon! Safe travels!
5.0分
朋友出游
Rooms were clean and most staff were courteous. Teresa was especially skilled and kind.
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酒店回复: Dear Valued Guest, Thank you for sharing your experience! We’re glad to hear your room was clean and that most of our team made a positive impression. Teresa will be thrilled to know her kindness and skill stood out during your stay—she truly loves taking great care of our guests. We appreciate your feedback and hope to welcome you back again! Safe travels!
4.0分
商务出差
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Overall a good hotel, just not enough sound barrier in the rooms so you could hear the people next door & out in the halls, etc.
And the hotel was busy so it was noisy!
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酒店回复: Dear Valued Guest, Thank you for sharing your feedback. We’re glad you had an overall good stay and appreciate your kind words about our hotel. We’re sorry the noise from neighboring rooms and the busy hotel affected your experience. Your comments are very helpful as we look for ways to improve guest comfort, and we hope to welcome you back for a quieter visit in the future. Safe travels!
4.0分
其他
Room was small for three adults. The staff was great and was able to move us to the first floor.
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酒店回复: Dear Valued Guest, Thank you for your thoughtful feedback! We’re happy to hear our team was able to assist and make your stay more comfortable. While we understand the room size wasn’t ideal for your group, we’re glad our staff’s helpfulness helped improve your experience. We truly appreciate you staying with us and hope to welcome you back again soon! Safe travels!
5.0分
情侣出游
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Great hotel! The front desk staff was very nice and welcoming to our dogs. The building itself is nice and in good shape and the grounds were also very nice. The room was comfy and clean and was just what we needed for our last night on our trip. The breakfast in the morning was great!
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酒店回复: Dear Valued Guest,Thank you for the wonderful review! We’re so glad you and your furry friends felt welcomed, and that the room, grounds, and breakfast all met your needs. It’s great to hear your last night on the trip was comfortable and enjoyable—we’d love to welcome you back anytime! Safe travels!
5.0分
朋友出游
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All staff are very friendly and welcoming. The room was very clean and comfortable. The lamps need a dusting but otherwise very clean. We were able to walk across the street to eat a delicious meal. Breakfast was fresh and good. Breakfast area was kept clean and monitored by a dedicated person. I slept great, it’s quiet even though it’s just off the highway.
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酒店回复: Dear Valued Guest, Thank you for such a thoughtful review! We’re delighted to hear that our team’s friendliness and the comfort of your room made your stay enjoyable. It’s wonderful that you could enjoy a great meal just steps away and start your day with a fresh breakfast in a well-kept space. We appreciate your note about the lamps—we’ll be sure to give them some extra attention. Knowing you had a quiet, restful night means a lot to us, and we’d love to welcome you back for another relaxing stay! Safe travels!
5.0分
其他
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We stayed at this hotel twice as we were going and returning from another area. It was easy to find, and had good access to the major roads. Rooms were clean and comfortable.
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酒店回复: Dear Valued Guest, Thank you for choosing to stay with us on both legs of your trip! We’re thrilled to hear that you found our location convenient and your rooms clean and comfortable. We truly appreciate your kind words and hope to welcome you back on your next visit.
没有电梯
Staff is always friendly. Used to stay here when I was working. I truly appreciate the 2 little bottles of complimentary cold water in the fridge. Small but a little detail that goes a long way.
Everything is great ! There no elevator for a 2 story facility. It would have been nice to know that
Nice room looks like they have updated some things but the tubs need done and the hallway wallpaper peeling but overall great great place nice friendly staff
Rooms were clean and most staff were courteous. Teresa was especially skilled and kind.
Overall a good hotel, just not enough sound barrier in the rooms so you could hear the people next door & out in the halls, etc.
And the hotel was busy so it was noisy!
Room was small for three adults. The staff was great and was able to move us to the first floor.
Great hotel! The front desk staff was very nice and welcoming to our dogs. The building itself is nice and in good shape and the grounds were also very nice. The room was comfy and clean and was just what we needed for our last night on our trip. The breakfast in the morning was great!
All staff are very friendly and welcoming. The room was very clean and comfortable. The lamps need a dusting but otherwise very clean. We were able to walk across the street to eat a delicious meal. Breakfast was fresh and good. Breakfast area was kept clean and monitored by a dedicated person. I slept great, it’s quiet even though it’s just off the highway.
We stayed at this hotel twice as we were going and returning from another area. It was easy to find, and had good access to the major roads. Rooms were clean and comfortable.