Everything was fine except the service and anyone else likely wouldn't have noticed. I arrived at 11:15 pm. I called 10 mins before I arrived to let them know. When I arrived, I had to call again because the bell at the counter got no response. He was obviously not happy to check me in. I am a stickler for customer service because I offer that in my work.
4.0分
其他
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Diamondhead Ms.
Our stay was good. The room was clean for the most part. My husband brought my breakfast back to the room for me, since I was still sleeping. I put it in the microwave to reheat and there was some previous guests food still in the microwave from their visit. Hopefully just the day before...but who really knows. Seems like emptying out the fridge and microwave should go hand in hand with the cleaning of the rooms. But there it was. Chicken fingers. Kind of creeped us out...wondering if the rest of the room was really cleaned or not. We tossed them in the trash and went on about our day. It didn't ruin our trip. Just a minor inconvenience.
4.0分
其他
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Priorities - Clean, Safe, Quiet, this is it.
We stayed here for 2 nights for visiting family. The price and location was good. Front desk was very accommodating. Continental breakfast, not so desirable, but it didn't concern us. Room was clean, quiet, safe, everything worked - so no real complaints. The lobby had a slight odor, but we were not here to hang out in the lobby.
4.0分
其他
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I got a surprise deposit that had to be paid..cash only. I did receive my money back, but it wasn’t stated on the website. A few repairs needed to be done. Overall it was ok.
5.0分
其他
Great customer service. Nice people and clean, comfortable rooms.
4.0分
其他
Good Stay
Staff friendly, room clean, bed comfortable, A/C and refrigerator worked well. Breakfast was ready at 6:00am each morning.
3.0分
商务出差
I didn’t appreciate the hotel manager checking out our room before we checked out for smoking in room or damage.
5.0分
其他
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Great place to stay
I booked this room for my parents to stay in while we were visiting Diamondhead. They said they were very pleased with the room, hotel, and staff. They said they would stay there again.
Note: The breakfast is a quick fill up with yogurt, cereal, and other easy to grab foods.
1.0分
家庭亲子
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no elevator, stood at desk to be checked in for about 20minutes before acknowledged, duct around light fixture falling from bathroom ceiling, tv was not connected properly and had to have attendant come assist as remote would not allow us to fix. i have stayed at much nicer places and spent a whole lot less than the $140 for one night there!
5.0分
其他
amazing property! staff is very tentative and accommodating of any and all needs. a very wide variety of different things for breakfast as well.
Everything was fine except the service and anyone else likely wouldn't have noticed. I arrived at 11:15 pm. I called 10 mins before I arrived to let them know. When I arrived, I had to call again because the bell at the counter got no response. He was obviously not happy to check me in. I am a stickler for customer service because I offer that in my work.
Diamondhead Ms.
Our stay was good. The room was clean for the most part. My husband brought my breakfast back to the room for me, since I was still sleeping. I put it in the microwave to reheat and there was some previous guests food still in the microwave from their visit. Hopefully just the day before...but who really knows. Seems like emptying out the fridge and microwave should go hand in hand with the cleaning of the rooms. But there it was. Chicken fingers. Kind of creeped us out...wondering if the rest of the room was really cleaned or not. We tossed them in the trash and went on about our day. It didn't ruin our trip. Just a minor inconvenience.
Priorities - Clean, Safe, Quiet, this is it.
We stayed here for 2 nights for visiting family. The price and location was good. Front desk was very accommodating. Continental breakfast, not so desirable, but it didn't concern us. Room was clean, quiet, safe, everything worked - so no real complaints. The lobby had a slight odor, but we were not here to hang out in the lobby.
I got a surprise deposit that had to be paid..cash only. I did receive my money back, but it wasn’t stated on the website. A few repairs needed to be done. Overall it was ok.
Great customer service. Nice people and clean, comfortable rooms.
Good Stay
Staff friendly, room clean, bed comfortable, A/C and refrigerator worked well. Breakfast was ready at 6:00am each morning.
I didn’t appreciate the hotel manager checking out our room before we checked out for smoking in room or damage.
Great place to stay
I booked this room for my parents to stay in while we were visiting Diamondhead. They said they were very pleased with the room, hotel, and staff. They said they would stay there again.
Note: The breakfast is a quick fill up with yogurt, cereal, and other easy to grab foods.
no elevator, stood at desk to be checked in for about 20minutes before acknowledged, duct around light fixture falling from bathroom ceiling, tv was not connected properly and had to have attendant come assist as remote would not allow us to fix. i have stayed at much nicer places and spent a whole lot less than the $140 for one night there!
amazing property! staff is very tentative and accommodating of any and all needs. a very wide variety of different things for breakfast as well.