Room was spotless. Updated. Had nice linens. Coffee in room. Staff very friendly. Would definitely recommend this Quality Inn. Very reasonable
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酒店回复: Dear Mitzi,Thank you for sharing your experience. We are delighted to know the room felt spotless and updated, and that the linens, in-room coffee, and overall comfort added to your stay. It is wonderful to hear our team made a warm and friendly impression as well. Your recommendation means a great deal to us, and we remain committed to offering the same pleasant and reasonably priced experience on every visit.Sincerely, Hotel Manager
1.0分
家庭亲子
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The first home they tried to give was terrible. Old, worn down furniture, and it smelled like dogs had lived in the room. They moved me, to another room and that one was okay. But I will not stay at this hotel again.
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酒店回复: Dear Stephen,We regret the inconvenience caused by the initial room condition and have noted your comments regarding furniture and odor. We are glad our team was able to assist with a room change to make your stay more comfortable. Your feedback has been shared with management for review to ensure improvements in room upkeep and guest satisfaction. We appreciate your input as it helps us enhance our standards and overall guest experience.Sincerely, Hotel Manager
3.0分
朋友出游
Room had a cigarette smoke smell, even tho we was to have a non smoking room. Room was dark, not much lighting. Breakfast was ok, not much choices.
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酒店回复: Dear Vickie,Thank you for taking the time to share your experience. We are glad to know you found the breakfast service satisfactory. We regret the inconvenience caused by the smoke odor and limited lighting in the room and will address these concerns with our housekeeping and maintenance teams. Your feedback helps us improve the guest experience. We appreciate your comments and hope to provide you with a fresher and brighter stay in the future.Sincerely, Hotel Manager
4.0分
家庭亲子
Area around the property. People sitting in vehicles for a few hours at a time. People walking around at all times.
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酒店回复: Dear GREG,Thank you for sharing your feedback. We regret the concern you experienced regarding activity around the property. Guest safety and comfort are very important to us, and we will review this matter with our management and security teams. Your comments help us strengthen our efforts to maintain a secure and pleasant environment for all guests, and we appreciate you bringing this to our attention.Sincerely, Hotel Manager
5.0分
商务出差
Easy checkin. Quick to check in and out with a good breakfast to eat there or even grab and go.
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酒店回复: Dear Susanne,Thank you for your kind feedback. We are glad to hear that you had an easy check in and check out experience and that you enjoyed the breakfast, whether dining in or grabbing something on the go. We look forward to welcoming you back for another smooth and enjoyable stay.Sincerely, Hotel Manager
3.0分
其他
The toilet wouldnt flush as if drain was clogged. Had to get another room. Toilet in it was also very slow. I suspect it was a main line clog.
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酒店回复: Dear Larry,Thank you for sharing your feedback. We regret to hear about the inconvenience you experienced with the toilets and understand how this impacted your stay. A well-maintained room is important for guest comfort, and your comments highlight an issue that needs careful attention. We will be addressing this matter with our maintenance team to ensure improvements are made. We hope future visits provide you with a smoother and more comfortable experience.Sincerely, Hotel Manager
1.0分
其他
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Ratings Are Deceiving
I do not know how you guys have as high a rating as you do because this motel needs severely updated. The room was clean but the wall plug-ins didn’t work, the handle fell off the shower, and the mattresses were extremely hard and uncomfortable. Then we had people trying to come in our room multiple times even in the middle of the night. There is no elevators so you have to walk up and down the stairs on the outside of the building. Their breakfast was nasty scrambled eggs was soaking in water, link sausages had zero flavor and the waffles would burn because the timer was set too long on the waffle maker. Nothing else was offered except cold cereal. The building stunk throughout and could have used some air freshener. The staff was nice and very considerate of the guest that is the only good thing I can say about this facility
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酒店回复: Dear Katrena,While we’re glad to hear our staff treated you with kindness and respect, we’re truly sorry that the overall experience did not meet expectations. The maintenance issues, uncomfortable bedding, safety concerns, and disappointing breakfast are not reflective of the experience we strive to provide. Your comments have been shared with our management team for immediate review and corrective action. We appreciate your honesty and the opportunity to improve based on your feedback.Sincerely, Hotel Manager
3.0分
其他
Dump
Very run down. Pool hours are awful. Looks like people live in the trees right beside the parking lot. Very little breakfast.
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酒店回复: We are sorry that you didn't like the pool hours 8 am to 9pm for outside pool. We are serving hot breakfast which is appreciated by our customers as we are serving more than what QUALITY INN brand requirements.
我推荐他们
好的
Room was spotless. Updated. Had nice linens. Coffee in room. Staff very friendly. Would definitely recommend this Quality Inn. Very reasonable
The first home they tried to give was terrible. Old, worn down furniture, and it smelled like dogs had lived in the room. They moved me, to another room and that one was okay. But I will not stay at this hotel again.
Room had a cigarette smoke smell, even tho we was to have a non smoking room. Room was dark, not much lighting. Breakfast was ok, not much choices.
Area around the property. People sitting in vehicles for a few hours at a time. People walking around at all times.
Easy checkin. Quick to check in and out with a good breakfast to eat there or even grab and go.
The toilet wouldnt flush as if drain was clogged. Had to get another room. Toilet in it was also very slow. I suspect it was a main line clog.
Ratings Are Deceiving
I do not know how you guys have as high a rating as you do because this motel needs severely updated. The room was clean but the wall plug-ins didn’t work, the handle fell off the shower, and the mattresses were extremely hard and uncomfortable. Then we had people trying to come in our room multiple times even in the middle of the night. There is no elevators so you have to walk up and down the stairs on the outside of the building. Their breakfast was nasty scrambled eggs was soaking in water, link sausages had zero flavor and the waffles would burn because the timer was set too long on the waffle maker. Nothing else was offered except cold cereal. The building stunk throughout and could have used some air freshener. The staff was nice and very considerate of the guest that is the only good thing I can say about this facility
Dump
Very run down. Pool hours are awful. Looks like people live in the trees right beside the parking lot. Very little breakfast.