Very pleasant stay as usual, I visit Nashville several times a year for auto events. I've stayed at this hotel in the past, and it stays consistent with friendly, helpful staff, cleanliness, tasty breakfast. Willvisit again in the fiture.
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酒店回复: Thank you for your continued loyalty and kind words! We’re thrilled to know you choose to stay with us during your visits to Nashville and that our friendly staff, cleanliness, and breakfast continue to meet your expectations. We truly appreciate your support and look forward to welcoming you back for your next auto event!
3.0分
商务出差
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My main issue was a light in the parking lot that was defective and “strobed” through my window. Curtains were closed, but still seeped through.
Also, some pretty sketchy people were in the parking lot. As a single woman staying, I did not feel safe walking to the door from the parking lot.
On the plus side, bed was comfy and the ac worked great!
The room itself was clean.
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酒店回复: Thank you for your feedback. We’re glad to hear you enjoyed the comfort of your bed, the AC, and the cleanliness of your room. We do apologize for the concern with the parking lot light and want you to know we are already in the process of having it repaired. We also have long-term guests staying with us, which may explain some of the activity you noticed in the lot. Your comfort and safety are very important to us, and we truly appreciate you bringing this to our attention so we can continue to improve.
5.0分
其他
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Enjoyed my stay at this hotel. It was great to have a proper breakfast and there were restaurants nearby. Used uber and drivers said a good location to get to. Only issue the wifi was a little intermittent but okay for my stay.
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酒店回复: Thank you for sharing your experience! We’re glad to hear you enjoyed your stay, especially the breakfast, nearby dining options, and convenient location. We apologize for the intermittent Wi-Fi and will look into improving this. We appreciate your feedback and look forward to welcoming you again!
4.0分
其他
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Front desk personal was very friendly. Breakfast buffet was good.
Room had a damp smell to it. We were looking forward to using the pool before getting our day started or after a day of outdoor activities but the hours were 10am -9pm.
We asked for clean towels and management wanted the dirty towels before receiving the clean ones.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed our friendly service and breakfast. We’ll review your concerns about the room smell, pool hours, and towel exchange process.
4.0分
其他
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Don't eat break
The room was clean and quiet. The breakfast on the other hand was flat terrible. This was the sole reason I chose this hotel over the others. The reviews said breakfast was to notch. I do know if it was an off day or what but it was not good at all. Other than that it was nice and I would stay again but would just eat breakfast at Waffle House
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room clean and quiet, and that your overall stay was pleasant. However, I sincerely apologize that our breakfast did not meet your expectations, especially since it played a key role in your decision to stay with us.Your comments are very important, and I will be sure to share them with our breakfast team so we can address any inconsistencies and work to improve the experience for all our guests. We appreciate your honesty and the opportunity to do better.We’re grateful for your willingness to stay with us again, and we hope to provide you with an all-around great experience on your next visit.Thank you again for your valuable feedback.
4.0分
其他
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Decent hotel for a night stay. My room smelled like smoke even though I had requested a non-smoking room. I also asked for a room away from the highway (for noise) and was denied. The air conditioner cooled the room ok but did not de-humidify it so,the room was cold and moist feeling all weekend.
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酒店回复: Hello,Thank you for taking the time to leave a review. We appologize the inconvience during your stay. Rest assured, we will use your comments to make improvements for the future.
4.0分
其他
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Super comfy
The room was amazingly comfortable. Great shower pressure. The breakfast was not as I thought it would be, but not horrible the bacon was like eating paper. It literally crumbled when I touched it and was like eating air. It was also not covered so it wasn’t that warm. We had family come to say goodbye and couldn’t get in the Building at 6:30 and had to wait till the front desk finally came to let her in. We also had the same problem ( but someone let us in) when taking our luggage out.
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酒店回复: Thank you for taking the time to share your experience. We're so glad to hear you found the room comfortable and enjoyed the shower—those details matter, and we’re happy they made your stay more enjoyable.We truly appreciate your honest feedback about breakfast and the building access issues. We're sorry to hear that the food didn’t meet your expectations, especially the bacon, and that the temperature and presentation were lacking. We’ve shared your comments with our kitchen team so they can make the necessary improvements.We also sincerely apologize for the inconvenience you and your family experienced with access to the building. This isn’t the seamless experience we strive to provide, and we’ll be looking into what went wrong to prevent it from happening again.Your feedback helps us do better, and we hope you’ll consider giving us another opportunity to make your next stay even better.
3.0分
商务出差
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The smart tv made it hard to utilize. Everything else was average in comparison to the price for a night stay. If it had included dinner it would have justified the expensive room
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酒店回复: Hello,Thank You for leaving a review. We will take your feedback into consideration to better improve ourselves. We hope to see you again the next time you are in the area!
5.0分
其他
Great place to spend the night!
Very nice place to stay, plenty of places to eat within walking distance.
酒店回复: Thank You for the review!
3.0分
家庭亲子
Just an average room for a high price of $150 per night.
Very pleasant stay as usual, I visit Nashville several times a year for auto events. I've stayed at this hotel in the past, and it stays consistent with friendly, helpful staff, cleanliness, tasty breakfast. Willvisit again in the fiture.
My main issue was a light in the parking lot that was defective and “strobed” through my window. Curtains were closed, but still seeped through.
Also, some pretty sketchy people were in the parking lot. As a single woman staying, I did not feel safe walking to the door from the parking lot.
On the plus side, bed was comfy and the ac worked great!
The room itself was clean.
Enjoyed my stay at this hotel. It was great to have a proper breakfast and there were restaurants nearby. Used uber and drivers said a good location to get to. Only issue the wifi was a little intermittent but okay for my stay.
Front desk personal was very friendly. Breakfast buffet was good.
Room had a damp smell to it. We were looking forward to using the pool before getting our day started or after a day of outdoor activities but the hours were 10am -9pm.
We asked for clean towels and management wanted the dirty towels before receiving the clean ones.
Don't eat break
The room was clean and quiet. The breakfast on the other hand was flat terrible. This was the sole reason I chose this hotel over the others. The reviews said breakfast was to notch. I do know if it was an off day or what but it was not good at all. Other than that it was nice and I would stay again but would just eat breakfast at Waffle House
Decent hotel for a night stay. My room smelled like smoke even though I had requested a non-smoking room. I also asked for a room away from the highway (for noise) and was denied. The air conditioner cooled the room ok but did not de-humidify it so,the room was cold and moist feeling all weekend.
Super comfy
The room was amazingly comfortable. Great shower pressure. The breakfast was not as I thought it would be, but not horrible the bacon was like eating paper. It literally crumbled when I touched it and was like eating air. It was also not covered so it wasn’t that warm. We had family come to say goodbye and couldn’t get in the Building at 6:30 and had to wait till the front desk finally came to let her in. We also had the same problem ( but someone let us in) when taking our luggage out.
The smart tv made it hard to utilize. Everything else was average in comparison to the price for a night stay. If it had included dinner it would have justified the expensive room
Great place to spend the night!
Very nice place to stay, plenty of places to eat within walking distance.
Just an average room for a high price of $150 per night.