酒店回复: Hello Jose,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and will share your comments with our housekeeping team to ensure the highest standards are maintained. Your insights are valuable in helping us improve our services for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
5.0分
其他
原文
翻译提供方：Google
不错的酒店，适合短暂停留。舒适的床。我建议。早餐令人惊讶。
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酒店回复: Hello NARJARA,Agradecemos por seu feedback positivo sobre a qualidade das camas confortáveis e o café da manhã surpreendente. Estamos felizes em saber que sua estadia conosco tenha sido satisfatória. Esperamos recebê-lo novamente em sua próxima visita à região.
3.0分
其他
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The room was quite shabby and quite a few of the electrical outlets did not work. The first day we were there we could not get WiFi and by the 2nd day when we could, my laptop not only showed that I was on an unsecured line but that the app I wanted to use could be a fake! So, could not use my laptop while there for 3 days. The breakfast was minimal and the bisquits for the sausage patties were hard and dry. I opted for cereal. The staff was friendly and tried to be helpful with the WiFi. There were lots of holes in the walls and the sheets and towels were stained and old. Would not stay there again.
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酒店回复: Hello Charlene,Thank you for your feedback regarding your stay. We're glad to hear that our staff made an effort to assist you during your visit. Your comments about the room condition, WiFi, and breakfast offerings are important to us, and we appreciate you bringing them to our attention. We continuously strive to improve our services and facilities to enhance the guest experience. We hope you will consider us again in the future to see how we have made improvements.
4.0分
其他
Check in clerk very friendly and helpful. Room was clean except for lamp in the corner and shower floor.
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酒店回复: Hello Alice,Thank you for sharing your feedback. We're pleased to hear that the check-in clerk made a positive impression during your arrival. Your comments regarding the cleanliness of the lamp and shower floor will be shared with our housekeeping team for review and improvement. We appreciate your insights and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.
3.0分
其他
Room was not as clean as I would have liked but all the staff that I encountered were very friendly and helpful!
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酒店回复: Hello Katherine,Thank you for sharing your feedback. We're glad to hear that our staff made a positive impression during your stay. Cleanliness is important to us, and your comments will be shared with the appropriate team to enhance future experiences. We appreciate you taking the time to let us know about your visit and hope to welcome you back soon for an improved stay.
3.0分
其他
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OK for the price
Very average, there was a problem with my first room the door needed new batteries so I ended up with a different room. While I saw that they were busy when someone has checked in and has a problem deal with it don't keep them waiting.
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酒店回复: Hello Paul,Thank you for your feedback regarding your recent stay. We understand that timely assistance is important and appreciate your patience during your check-in process. Our team is always working to improve the guest experience, and your comments will be shared with the relevant departments for consideration. We hope your overall experience was still pleasant and that you will consider staying with us again in the future.
2.0分
其他
Room was dingy with peeling paint in the bathroom. Highway noise and lights on all night were
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room's condition and the noise concerns you experienced. Your insights are valuable as they help us understand areas where we can enhance the guest experience in the future. We hope you will consider staying with us again, as we continuously strive to improve our accommodations and overall comfort.
1.0分
其他
The room smelled like wet dogs. Not much for breakfast and the area seamed a bbit sketchy.
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酒店回复: Hello Mark,Thank you for sharing your feedback regarding your stay. We appreciate your comments about the room’s condition and the breakfast options, as well as your concerns about the neighborhood. Your insights are important for us to understand our guests better. We hope you had positive experiences during other aspects of your visit and that you will consider us again in the future for any travel needs.
5.0分
其他
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clean and quiet, our only issue was the people in the that was driving the u-haul with their car on a trailer on the back of it, decided it was a good idea to take up half of the back row of parking spots facing the rooms, causing most of us to have to park in the very back and walk a mile from outlet car to our room, i figured after the first night of this, management would have said something and it would have been taken care of, however we just came in and the u-haul had not been moved at all so i am guessing that nothing was said, anyway, other than that, it was nice, quiet and clean
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酒店回复: Hello carrie,Thank you for sharing your experience. We're glad to hear you found your stay clean and quiet. We appreciate your feedback regarding the parking situation, and it's important for us to understand our guests' concerns. Your comments will be noted and shared with management for their review. We hope to provide you with an even better experience on your next visit.
5.0分
其他
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Jonathan was a pleasure to meet and his assistant with room access was indeed well welcomed. As I wasn't able to obtain access in to my assigned room. Thanks Jonathan
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酒店回复: Hello Maria,Thank you for your feedback regarding your experience with room access. We're glad to hear that Jonathan made a positive impression during your stay. Your comments will be noted, and we appreciate you taking the time to share your thoughts. We hope you will consider staying with us again in the future to fully enjoy the quality service we strive to provide.
卫生条件差
不错的酒店，适合短暂停留。舒适的床。我建议。早餐令人惊讶。
The room was quite shabby and quite a few of the electrical outlets did not work. The first day we were there we could not get WiFi and by the 2nd day when we could, my laptop not only showed that I was on an unsecured line but that the app I wanted to use could be a fake! So, could not use my laptop while there for 3 days. The breakfast was minimal and the bisquits for the sausage patties were hard and dry. I opted for cereal. The staff was friendly and tried to be helpful with the WiFi. There were lots of holes in the walls and the sheets and towels were stained and old. Would not stay there again.
Check in clerk very friendly and helpful. Room was clean except for lamp in the corner and shower floor.
Room was not as clean as I would have liked but all the staff that I encountered were very friendly and helpful!
OK for the price
Very average, there was a problem with my first room the door needed new batteries so I ended up with a different room. While I saw that they were busy when someone has checked in and has a problem deal with it don't keep them waiting.
Room was dingy with peeling paint in the bathroom. Highway noise and lights on all night were
The room smelled like wet dogs. Not much for breakfast and the area seamed a bbit sketchy.
clean and quiet, our only issue was the people in the that was driving the u-haul with their car on a trailer on the back of it, decided it was a good idea to take up half of the back row of parking spots facing the rooms, causing most of us to have to park in the very back and walk a mile from outlet car to our room, i figured after the first night of this, management would have said something and it would have been taken care of, however we just came in and the u-haul had not been moved at all so i am guessing that nothing was said, anyway, other than that, it was nice, quiet and clean
Jonathan was a pleasure to meet and his assistant with room access was indeed well welcomed. As I wasn't able to obtain access in to my assigned room. Thanks Jonathan