Overall stay was awful . To be exact: Mould and dirt on areas such as within the fridge interior and do not disturb card , as well as in the shower/bathroom. - the fridge was broken during our time here and when we tried to find someone to help at reception no one ever seemed to be there . Any time we did manage to find a person they would say to come back after 2pm and then nobody would be there. - unclean taps in both bathroom and living area - lack of ventilation , to the point there was an awful smell and my partner and I ended up being unwell. - lots of noise issues, however whenever attempted to call reception, no one picked up. - lack of any visible members of staff , anywhere to the point we couldn’t report any of the issues. We had to relocate to another hotel 4 days in and it ruined the majority of our holiday. We tried to find someone when we left to check out and explain the situation however we still couldn’t find a member of staff and I had to email and explain the situation. I was simply told that there was someone at reception (which was incorrect ) and we should have reported this. Overall really disappointed in this hotel as it really ruined our holiday and Kos for us . I wouldn’t recommend staying here .
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酒店回复: Dear Leah, Thank you for taking the time to share your feedback. However, we must respectfully point out that several of the issues you have raised do not reflect the actual standards, condition, or operation of our property during your stay. Our housekeeping team strictly follows established cleanliness and hygiene protocols, which are thoroughly checked prior to every guest arrival. No issues of mould, dirt, or maintenance concerns regarding the fridge, bathroom, or “Do Not Disturb” cards were reported by you or identified in our internal checks. Additionally, no fridge malfunction was recorded or communicated to our team, either through reception or via our maintenance department. Most importantly, we wish to emphasize that our reception operates 24 hours a day, with staff available around the clock to assist guests with any issues. Our call logs and front desk records show no missed or unanswered calls from your room, nor any requests for assistance that would indicate difficulty in reaching our team. Similarly, no complaints were received regarding ventilation, odours, or noise disturbances—neither from your room nor from nearby guests—during the same period. Claims regarding the absence of staff or lack of support are not consistent with the service records and staffing rosters of our fully staffed 24-hour reception. We regret that you did not raise these concerns while on site, which would have allowed us to address any genuine issue immediately, as we always strive to do. Unfortunately, retrospective complaints that are not supported by the factual records of your stay limit our ability to verify or take corrective action. That said, we do appreciate all guest feedback, as it contributes to our ongoing efforts to improve our services and guest experience. Sincerely, Leonidas Hotel Team
5.0分
其他
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Husband and I stayed in this hotel for a week. We've had a very pleasant experience. The pool and shared terrace were a delight when coming back from exploring the island of Kos. The beds and pillows were great and we enjoyed having the kitchenette in our room. That feature combined with the small balcony adjacent to our room made our appartment feel rather spacious for a hotel. The main public coming to this hotel comes for rest and relaxation, which matched what we were looking for as well. Very kind owner(s) and staff, if we would come to Kos again we'd definitely book here again.
5.0分
其他
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We stayed at this hotel for a week in a refurbished twin room with balcony. We thoroughly enjoyed our stay. The room was clean and well presented. The pool area was excellent and well maintained. A buffet breakfast was included in our room rate and the choice of breakfast options was superb, including sliced meat and cheese, various bread options, yoghurt, fruit juice, tea, coffee and preserves. The hotel staff were always friendly and helpful. There's plenty of parking at the hotel for cars and bicycle hire is available. Its about a 30 minute walk to Dolphin Square and the centre of Kos town and there are plenty of restaurants and shops within 10 minutes of walking. All in all, this is an excellent hotel and I'd certainly go back again.
5.0分
其他
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We were hoping for a peaceful, relaxing holiday and that’s exactly what we got. Lovely clean hotel, good size room, comfortable beds, great air con. Friendly staff. Pool excellent, plenty sunbeds. 5 min walk to supermarkets, 10 min walk to Lambi beach with lots of lovely beach bars. 20 min walk into kos town with plenty of bars, shops and restaurants on the way if you don’t want to walk into the centre every day. Bike hire available locally but we didn’t mind the walk. Very tranquil. Would recommend especially if you’re looking for a quiet, chilled hotel but with everything within walking distance if you want it. Kos is a lovely place to visit!
这是一家很棒的酒店，员工也很友善，地理位置也超赞，步行15分钟就能到市中心，房间和露台都非常棒。100%物有所值。
安静的小区，拥有风景优美的花园和漂亮的泳池！接待区温馨整洁，设有酒吧，您可以在那里点餐和购买各种商品！公寓内外都设有舒适的休息区！公寓设施一流，床垫舒适，还配备了冰箱！浴室配有迷你浴缸和带玻璃屏风的淋浴间，也非常棒。公寓还设有一个带休息区的漂亮阳台，可以俯瞰绿地！总之，就是好，不要期待奢华。早餐很简单，不过，一片吐司、一个鸡蛋、一些配料和酸奶也很不错。骑自行车很方便，10分钟即可到达港口和市中心。
我们在Leonida酒店住了7天，度过了一段美好的时光。房间宽敞干净。早餐虽然简单，但细节之处却很用心。公共区域宽敞，也适合和朋友一起享用开胃酒。我们一定会再次光临，因为这里物美价廉！
美好又平静。租一辆自行车每天 5 欧元，5 分钟即可到达市中心。列奥尼达非常友好且乐于助人。早餐虽少但也足够了。 如果你渴了，就喝点饮料，他会把它写在你的房间号上。饮料不贵。 房间干净。可爱的游泳池。做饭很简单，但你可以用两张图片做一些简单的事情。没有毛巾服务。 泳池边有足够的床位。 很多法国客人。房间很吵。
酒店距市中心约 15 分钟步行路程...但更好，因为它远离混乱。业主非常友善和乐于助人。非常热情且干净的结构。房间基本都装修好了。一个漂亮的露台。早餐很简单。也许缺少一些甜食。其余的，质量和价格都很好。一个美丽、维护良好且干净的游泳池，配有躺椅和遮阳伞，周围绿树环绕。
我于 2023 年 6 月入住了 Leonidas。我选择这家酒店是因为有游泳池和停车场。每天晚上离开海滩后，我都会在日光浴床上享受阳光，直到很晚，因为这里从来没有阴凉处。结构简单，距离市中心仅一箭之遥，步行约10分钟（开车前往有风险，因为停车场位于内部街道，交通区域有限）。公共区域维护良好，清洁度极佳。我认为唯一的缺陷是早餐每天都一样；特别是对于像我这样喜欢咸味食物的人来说，改变一下是个好主意。价格质量优！
Overall stay was awful . To be exact: Mould and dirt on areas such as within the fridge interior and do not disturb card , as well as in the shower/bathroom. - the fridge was broken during our time here and when we tried to find someone to help at reception no one ever seemed to be there . Any time we did manage to find a person they would say to come back after 2pm and then nobody would be there. - unclean taps in both bathroom and living area - lack of ventilation , to the point there was an awful smell and my partner and I ended up being unwell. - lots of noise issues, however whenever attempted to call reception, no one picked up. - lack of any visible members of staff , anywhere to the point we couldn’t report any of the issues. We had to relocate to another hotel 4 days in and it ruined the majority of our holiday. We tried to find someone when we left to check out and explain the situation however we still couldn’t find a member of staff and I had to email and explain the situation. I was simply told that there was someone at reception (which was incorrect ) and we should have reported this. Overall really disappointed in this hotel as it really ruined our holiday and Kos for us . I wouldn’t recommend staying here .
Husband and I stayed in this hotel for a week. We've had a very pleasant experience. The pool and shared terrace were a delight when coming back from exploring the island of Kos. The beds and pillows were great and we enjoyed having the kitchenette in our room. That feature combined with the small balcony adjacent to our room made our appartment feel rather spacious for a hotel. The main public coming to this hotel comes for rest and relaxation, which matched what we were looking for as well. Very kind owner(s) and staff, if we would come to Kos again we'd definitely book here again.
We stayed at this hotel for a week in a refurbished twin room with balcony. We thoroughly enjoyed our stay. The room was clean and well presented. The pool area was excellent and well maintained. A buffet breakfast was included in our room rate and the choice of breakfast options was superb, including sliced meat and cheese, various bread options, yoghurt, fruit juice, tea, coffee and preserves. The hotel staff were always friendly and helpful. There's plenty of parking at the hotel for cars and bicycle hire is available. Its about a 30 minute walk to Dolphin Square and the centre of Kos town and there are plenty of restaurants and shops within 10 minutes of walking. All in all, this is an excellent hotel and I'd certainly go back again.
We were hoping for a peaceful, relaxing holiday and that’s exactly what we got. Lovely clean hotel, good size room, comfortable beds, great air con. Friendly staff. Pool excellent, plenty sunbeds. 5 min walk to supermarkets, 10 min walk to Lambi beach with lots of lovely beach bars. 20 min walk into kos town with plenty of bars, shops and restaurants on the way if you don’t want to walk into the centre every day. Bike hire available locally but we didn’t mind the walk. Very tranquil. Would recommend especially if you’re looking for a quiet, chilled hotel but with everything within walking distance if you want it. Kos is a lovely place to visit!