酒店回复: Dear Guest,We’re sorry to hear about your experience. Your comments regarding the room condition and breakfast quality are important, and we’ll be addressing these concerns with our team to improve future guest stays.Sincerely, General Manager Econo Lodge Research Triangle Park
3.0分
商务出差
原文
翻译提供方:Google
没有吃早餐。可能只是为了做做样子,或者为了吸引客人(就像我们一样)。
2.0分
其他
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Room was adequate but very run down. Breakfast was very limited and not good. Felt unsafe, but primarily due to being awakened at 7a by other guest banging on the door and threatening to shoot us through the wall if we didn’t stop tapping on the wall (we were asleep in have no understanding of the tapping)
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酒店回复: Dear Guest,Thank you for your feedback. We’re very sorry to hear about your experience and the safety concerns you encountered. Your comments are taken seriously, and we will review our security and guest management procedures to prevent situations like this in the future.Sincerely, General Manager
3.0分
商务出差
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Older motel, very noisy location, Breakfast was coffee, juice, make a waffle, cornflakes and cheerios. Went out for breakfast. No seal under door, bugs in room, not unusual with outside entrance rooms. Price was reasonable so it met my needs for sleep. Floor sticky.
Good for a quick simple stay. Bed okay, linens clean. Nothing special - quick, easy and convenient location. Price was fair all considered.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad the stay met your basic needs and that you found the price reasonable. We appreciate your comments about cleanliness and amenities and will review them to improve the guest experience.Sincerely, General Manager Econo Lodge Research Triangle Park
2.0分
其他
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Should of taken a look via street view prior to booking. Sketchy place. Non smoker room had that old smoker room smell. Room sure didn’t look updated as picture in the description.
Bonus: mildew on the ceiling & walls in the bathroom was a nice touch.
We didn’t even bother to eat breakfast at this place.
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酒店回复: Dear Guest,Thank you for your feedback. We’re very sorry your stay did not meet expectations. We take cleanliness and accurate room representation seriously and will review these issues to improve our guest experience.Sincerely, General Manager
3.0分
其他
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While the staff was professional and they kept the property decent, the fact that ******* couldn't reach the owner of the site to offer a refund for the days I didn't spend there was what warranted this rating. Otherwise, a decent, affordable stay.
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酒店回复: Dear Levi,We appreciate your feedback and are glad you found our staff professional and the property maintained well. We understand your concern regarding the booking issue with ******* and hope this did not overshadow your experience. We are pleased that you still found your stay decent and affordable.Sincerely,Hotel Manager
1.0分
家庭亲子
I been staying here for 3 weeks and the fridge is not working. I have reported to the front desk but nothing is happening.
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酒店回复: Dear Guest,We’re very sorry for the inconvenience you’ve experienced. Thank you for bringing this to our attention. We will escalate the issue immediately to ensure your fridge is repaired or replaced as soon as possible.Sincerely, General Manager
3.0分
其他
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The room had clearly been painted recently. The fridge and microwave were good. The main disappointment was the breakfast labellel continental. All that was available were cornflakes, Cheerios, coffee, fake orange juice and waffles with limited addition. No pastries or fruit.
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酒店回复: Dear Guest,We are glad that you found your room refreshed and the fridge and microwave satisfactory. We also note your feedback regarding the breakfast options and understand that it did not meet your expectations. Your input is valuable and will help us improve our dining offerings to provide a more enjoyable experience for future guests.Sincerely,Hotel Manager
这是一家很安静的酒店。周边有很多很棒的餐厅可供选择。我在这里住得很愉快。
房间很棒。他们有生活必需品。唯一的问题是有一把椅子没有清洗。太脏了。但总的来说,如果你想找个地方过夜。这里中等。我想这是一个不确定因素。我也没有在这里过夜。
房间里有霉味,不通风,早餐很差……
没有吃早餐。可能只是为了做做样子,或者为了吸引客人(就像我们一样)。
Room was adequate but very run down. Breakfast was very limited and not good. Felt unsafe, but primarily due to being awakened at 7a by other guest banging on the door and threatening to shoot us through the wall if we didn’t stop tapping on the wall (we were asleep in have no understanding of the tapping)
Older motel, very noisy location, Breakfast was coffee, juice, make a waffle, cornflakes and cheerios. Went out for breakfast. No seal under door, bugs in room, not unusual with outside entrance rooms. Price was reasonable so it met my needs for sleep. Floor sticky.
Good for a quick simple stay. Bed okay, linens clean. Nothing special - quick, easy and convenient location. Price was fair all considered.
Should of taken a look via street view prior to booking. Sketchy place. Non smoker room had that old smoker room smell. Room sure didn’t look updated as picture in the description.
Bonus: mildew on the ceiling & walls in the bathroom was a nice touch.
We didn’t even bother to eat breakfast at this place.
While the staff was professional and they kept the property decent, the fact that ******* couldn't reach the owner of the site to offer a refund for the days I didn't spend there was what warranted this rating. Otherwise, a decent, affordable stay.
I been staying here for 3 weeks and the fridge is not working. I have reported to the front desk but nothing is happening.
The room had clearly been painted recently. The fridge and microwave were good. The main disappointment was the breakfast labellel continental. All that was available were cornflakes, Cheerios, coffee, fake orange juice and waffles with limited addition. No pastries or fruit.