The stay was great! Always stay at this location and never have a problem. The staff is always nice & helpful, always clean.
5.0分
商务出差
The staff was helpful, the room was clean, and plenty of hot water for the shower. The kitchen was well-stocked with utensils.
2.0分
其他
Dirty bedding- visible dark hairs. Remote had dried food on it. Someone’s leftover in the fridge. Pretty gross experience.
3.0分
商务出差
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There was a few downsides. The elliptical and bicycle in the gym were not working. I was unaware that the pool was closed for the season. The air conditioner in the room was extremely loud.
1.0分
其他
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Was charged $35 to check in 30 minutes early even though the room was ready. Room smelled like stale mold. AC didn’t seem to work properly- it was super humid the entire stay. The front staff was completely rude. The breakfast was not good at all. And I didn’t not have hot water to shower with.
5.0分
家庭亲子
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The lady at the front desk was absolutely amazing!! Im a hearing impaired individual and she knew exactly what i needed her to do to help me understand her and she did it with a friendly attitude, kind spirit and without treating me like an inconvenience. The room was large and clean enough.Breakfast was pretty good and the staff worked extra hard to get the coffee machine up and running after a malfunction.
Not the worst place to stay. These days folks treat customers like an inconvenience but the friendly front desk lady is what sets this place far above the rest!
3.0分
家庭亲子
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Nicole at the front desk was the best! Such an amazing employee! The hotel is older and worn down. The room had a stale odor and the AC had a urine like smell when it turned on. The freeway was loud at times and there were multiple bright lights facing our room that even the shade couldn't help. The shower wasn't hot enough. Breakfast was okay but get there before 9 or there will be limited hot options. Eggs, sausage, waffles, and tortillas are only hot options. The bed was comfy and it felt like a safe hotel. Since even paying guest couldn't get into the outside doors with keys but there is minimal parking in the front and the side parking lot had a storage container and work vehicles taking up all the spots. The room was large and nice to be able to have space to spread out but overall the price versus value wasn't there. I wish I had payed at least $30-40 less than what I did.
4.0分
其他
The room was clean.The bathroom sink would not drain, and when we went down to have breakfast.The eggs and sausage were cold
3.0分
家庭亲子
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The staff was phenomenal! Absolutely no complaints in that area.
We stayed in handicap accessible room 105. ( 107?) It has a wheelchair accessible shower. The shower drains out across the bathroom floor and soaks the carpet in the room. I spent about 30 minutes mopping up the floor and sopping up water from the carpet so that my mom wouldn't slip.
Also, it's really frustrating to specify needing a work out room with a treadmill (training for a marathon). I got to the workout room and the treadmill was inoperable.
Again though, i compliment you on your staff at this location. They were very nice, and apologetic and did what they could. Thanks, Delette Gazaway
3.0分
家庭亲子
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The room had a really musty smell. I’m not sure what it was. Maybe the air conditioner filter needs to be changed. The faucet in the shower was incredibly hard to turn on and off. As far as breakfast I don’t really expect much from hotel breakfast. The room was clean and property was well kept.
The stay was great! Always stay at this location and never have a problem. The staff is always nice & helpful, always clean.
The staff was helpful, the room was clean, and plenty of hot water for the shower. The kitchen was well-stocked with utensils.
Dirty bedding- visible dark hairs. Remote had dried food on it. Someone’s leftover in the fridge. Pretty gross experience.
There was a few downsides. The elliptical and bicycle in the gym were not working. I was unaware that the pool was closed for the season. The air conditioner in the room was extremely loud.
Was charged $35 to check in 30 minutes early even though the room was ready. Room smelled like stale mold. AC didn’t seem to work properly- it was super humid the entire stay. The front staff was completely rude. The breakfast was not good at all. And I didn’t not have hot water to shower with.
The lady at the front desk was absolutely amazing!! Im a hearing impaired individual and she knew exactly what i needed her to do to help me understand her and she did it with a friendly attitude, kind spirit and without treating me like an inconvenience. The room was large and clean enough.Breakfast was pretty good and the staff worked extra hard to get the coffee machine up and running after a malfunction.
Not the worst place to stay. These days folks treat customers like an inconvenience but the friendly front desk lady is what sets this place far above the rest!
Nicole at the front desk was the best! Such an amazing employee! The hotel is older and worn down. The room had a stale odor and the AC had a urine like smell when it turned on. The freeway was loud at times and there were multiple bright lights facing our room that even the shade couldn't help. The shower wasn't hot enough. Breakfast was okay but get there before 9 or there will be limited hot options. Eggs, sausage, waffles, and tortillas are only hot options. The bed was comfy and it felt like a safe hotel. Since even paying guest couldn't get into the outside doors with keys but there is minimal parking in the front and the side parking lot had a storage container and work vehicles taking up all the spots. The room was large and nice to be able to have space to spread out but overall the price versus value wasn't there. I wish I had payed at least $30-40 less than what I did.
The room was clean.The bathroom sink would not drain, and when we went down to have breakfast.The eggs and sausage were cold
The staff was phenomenal! Absolutely no complaints in that area.
We stayed in handicap accessible room 105. ( 107?) It has a wheelchair accessible shower. The shower drains out across the bathroom floor and soaks the carpet in the room. I spent about 30 minutes mopping up the floor and sopping up water from the carpet so that my mom wouldn't slip.
Also, it's really frustrating to specify needing a work out room with a treadmill (training for a marathon). I got to the workout room and the treadmill was inoperable.
Again though, i compliment you on your staff at this location. They were very nice, and apologetic and did what they could. Thanks, Delette Gazaway
The room had a really musty smell. I’m not sure what it was. Maybe the air conditioner filter needs to be changed. The faucet in the shower was incredibly hard to turn on and off. As far as breakfast I don’t really expect much from hotel breakfast. The room was clean and property was well kept.