酒店回复: We're very pleased to hear that you enjoyed your stay with us! Thank you for your kind words — it's always a pleasure to know our guests had a great experience.We truly appreciate your support and look forward to welcoming you back again in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
自助早餐的那位女士太棒了！超级热情友好！
电视太麻烦了——除非我离电视一英尺远，否则没法换频道
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酒店回复: Thank you, Danielle, for your wonderful feedback! We’re so glad you enjoyed your morning with our breakfast team , I’ll be sure to share your kind words with them. We appreciate your note about the TV and will have our team look into it so it’s easier to use for future stays. We look forward to welcoming you back!
5.0分
情侣出游
原文
翻译提供方：Google
酒店环境优美，环境安静。酒店设有带滑梯的游泳池和热水浴池。室外区域和大堂都很漂亮，很温馨。
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酒店回复: Vielen Dank, Niklas, für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Ihnen die ruhige Lage unseres Hotels sowie die Annehmlichkeiten wie der Pool mit Rutsche, der Hot Tub und unsere Lobby gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
1.0分
情侣出游
原文
翻译提供方：Google
早餐收费太离谱了，不会再住那里了
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酒店回复: Hi Henry,Thank you for your feedback. We’re sorry to hear that you were disappointed with the breakfast charges. We understand how important value is, and we’ll make sure your comments are shared with the team. We hope you’ll consider giving us another chance in the future.
4.0分
情侣出游
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Lovely place to stay.
However, did not feel welcomed by the front desk staff.
Voiced my concern, and was treated like I was being annoying.
I will stay somewhere else in the future.
Upper management is encouraged to reach out to me about my experience.
Really enjoyed the service from the gentleman the second night we were there.
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酒店回复: Thank you for sharing your experience with us, Lindsey. We’re delighted to hear you found our property lovely and enjoyed the service provided by our team member during your second night. At the same time, we’re truly sorry to learn that your initial interactions at the front desk did not leave you feeling welcomed. Your feedback is invaluable, and we appreciate you taking the time to let us know. Please rest assured that your comments will be thoughtfully reviewed, as we strive to ensure every guest feels valued and comfortable throughout their stay.
5.0分
其他
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room spotless, hotel spotless, really enjoyed hot tub and water slide. excellent restaurant, meal was memorable. staff in restaurant and front desk friendly and helpful. a great hotel.
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酒店回复: Thank you so much for sharing such a wonderful review, Joseph! We’re delighted to hear that you enjoyed every aspect of your stay, from the spotless room and hotel to the relaxing hot tub and water slide. It’s fantastic that your dining experience was memorable and that our restaurant and front desk teams made you feel welcome and cared for. Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We look forward to welcoming you back for another great visit soon!Safe travels and warm regards.
酒店设施和房间都超级棒，非常好 房间整洁干净 适合中间住一晚方便赶路
酒店规模比较大，游池有个水上滑梯🛝，孩子很喜欢
开车夜行抵达酒店后，房间暖和舒适，非常满意。
还好，干净整洁
房间非常舒适宽敞，床上用品也很舒适。
酒店餐厅很棒，价格也很合理。
唯一的缺点是走廊里的背景音乐有点吵。
自助早餐的那位女士太棒了！超级热情友好！
电视太麻烦了——除非我离电视一英尺远，否则没法换频道
酒店环境优美，环境安静。酒店设有带滑梯的游泳池和热水浴池。室外区域和大堂都很漂亮，很温馨。
早餐收费太离谱了，不会再住那里了
Lovely place to stay.
However, did not feel welcomed by the front desk staff.
Voiced my concern, and was treated like I was being annoying.
I will stay somewhere else in the future.
Upper management is encouraged to reach out to me about my experience.
Really enjoyed the service from the gentleman the second night we were there.
room spotless, hotel spotless, really enjoyed hot tub and water slide. excellent restaurant, meal was memorable. staff in restaurant and front desk friendly and helpful. a great hotel.