Room, cleanliness, staff, service, location- all excellent. Only thing that was annoying was the air conditioning unit in the room (noisy so couldn’t keep the fan running all night for air flow). A bit noisy outside to keep the window open. Otherwise, great spot.
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酒店回复: Thank you so much for your 10/10 rating and kind words! We're thrilled to hear you enjoyed your stay and that our room, cleanliness, staff, service, and location met your expectations. We appreciate your feedback about the air conditioning unit and outside noise — we'll certainly look into options for improving the comfort in that area. We hope to welcome you back again soon for an even better experience!
4.0分
其他
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Very nice hotel with character -- a few issues.
Great experience, friendly accommodating staff. limited menu in restaurant. Noise from roof top A/C unit right next to our room (211) made it difficult to sleep.
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酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great overall experience and that our staff made you feel welcome and well cared for — your kind words mean a lot to us.We do, however, sincerely apologize for the inconvenience caused by the rooftop A/C unit noise near your room. Guest comfort is a top priority, and we’re actively exploring solutions to minimize this type of disruption. Your comments have been shared with our maintenance team to help us improve.Regarding the restaurant, we appreciate your note on the limited menu. We’re currently reviewing our offerings and your input will certainly be considered as we work to enhance the dining experience.We truly value your feedback and hope to welcome you back for an even more restful and enjoyable stay in the future. Please don’t hesitate to reach out to us directly if we can assist with your next visit.
5.0分
情侣出游
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Caleb was an excellent host answering any questions with professionalism. He helped us get our luggage in our room and we loved sharing stories with him. It was so pleasant to stay here.
酒店回复: Thank you for your valuable feedback
4.0分
其他
Easy to walk to major shopping area and the Avon theatre. Staff at the front desk were helpful and friendly.
酒店回复: Thank you for your valuable feedback
4.0分
其他
Good location
Nice location, bed too soft for our taste. Quiet and safe area. Enjoyed the theatre!
酒店回复: hank you for taking the time to share your feedback. We’re glad to hear you found our location convenient, but we sincerely apologize for the issues you experienced during your stay.We appreciate you bringing the condition of the bed, loose toilet seat, and lack of shelving and storage to our attention. Your comments have been shared with our maintenance and housekeeping teams, and we are already taking steps to address these concerns to improve the comfort and functionality of our rooms.Your experience is important to us, and we hope you'll consider giving us another opportunity in the future to provide you with a much more enjoyable stay.
我对房间非常满意，所有员工都非常乐于助人。餐厅很漂亮，让人仿佛回到了过去。
非常棒的酒店，地处市中心，步行即可抵达斯特拉特福剧院。在温馨的餐厅享用晚餐也非常棒。
非常喜欢在 Parlor 的住宿。这栋老建筑太美了。员工们都非常棒。酒店非常干净，食物也很美味。感觉就像在家里一样自在。
我的房间又老又旧，而且太小。浴室里没有架子或台面可以放化妆品之类的。地板倾斜度很大。床离空调太近，而且和地板一起倾斜。空调本身很吵。总而言之，称这家酒店为精品酒店，只不过是“老旧”的代名词。价格贵得离谱。
我不会再住那里了。
Room, cleanliness, staff, service, location- all excellent. Only thing that was annoying was the air conditioning unit in the room (noisy so couldn’t keep the fan running all night for air flow). A bit noisy outside to keep the window open. Otherwise, great spot.
Very nice hotel with character -- a few issues.
Great experience, friendly accommodating staff. limited menu in restaurant. Noise from roof top A/C unit right next to our room (211) made it difficult to sleep.
Caleb was an excellent host answering any questions with professionalism. He helped us get our luggage in our room and we loved sharing stories with him. It was so pleasant to stay here.
Easy to walk to major shopping area and the Avon theatre. Staff at the front desk were helpful and friendly.
Good location
Nice location, bed too soft for our taste. Quiet and safe area. Enjoyed the theatre!
convenient location, saggy bed, shelving needed by bathroom sink, toilet seat extremely loose, limited storage
space