酒店回复: Hello. Thank you taking the time to review your stay. Apologies for the guest next to you making the noise. For the curtains we do have blackout curtains behind the sheers but maybe these were tucked in too far behind to be noticed. Again sorry that this led you to use the decorative side panels. We do hope that you had the chance to have the complimentary brekfast or use the pool and hot tub. For a future stay let us know if there is anything else we can do to help.
酒店回复: Hello Catherine, Great to hear your overall stay was a success. Also that you enjoyed the food from one of the popular local take outs. Apologies for the noise from the tile. We'll aim to have you in a different spot for your next stay! Thank you for taking the time to write a review as well as staying with us.
酒店回复: Hello Nadine. Apologies for this happening when you checked in. 100% unacceptable and should not have happened. I will be following up with the team to take action so that this is not repeated. We hope you will try us again on a future trip and we can show how a stay with us should be.
2.0分
其他
原文
翻译提供方：Google
房子很脏，维护得很差。前台让我感觉好像通过*******预订是错误的。
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酒店回复: Hello Dominic, Sorry to see that your visit was short and below expectations. Also apologies if our staff gave that impression regarding the OTA booking. Obviously, your prerogative to book any way you choose. Always looking for feedback so we can make improvements.
4.0分
家庭亲子
原文
翻译提供方：Google
每位客人均可获得您自己风格的免费早餐券:)
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酒店回复: Hello Kelsey, Great to see you enjoyed the complimentary hot breakfast. If there is anything else we can do to make a future stay that much better then please let us know.
5.0分
情侣出游
原文
翻译提供方：Google
同意
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酒店回复: Hello Kenneth, Thank you for staying with us and reviewing your stay. Great to see you found our location convenient, whether that be just the hotel or having the lounge and restaurant attached. We look forward to seeing you on your next trip.
5.0分
其他
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Very nice and quiet hotel. The pool, the water slide and the hot tub are great and cleaned regularly (we saw a little robot doing its job in the pool in the morning ;)
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酒店回复: Hello Kasia, Always good to see that you stay went well. Great to see that you enjoyed the pool area and that the trusty robot keep things clean! Thank you for taking the time to write a review and we hope to see you on your next trip!
4.0分
商务出差
Pub was great to have right there. The breakfast was awesome, compared to standard hotels.
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酒店回复: Hello Evan, Great to see that your stay went well and that you enjoyed the complimentary breakfast and the pub. It certainly helps to have the best restaurant and pub in town attached to the hotel. Thank you for taking the time to write a review and we look forward to seeing you on your next trip.
5.0分
其他
Front desk staff when we checked in late night was very kind and helpful. We only stayed for a night but the room is comfortable.
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酒店回复: Hello Michael, Although your stay was brief its good to hear that it was a comfortable one. Also great that the front desk team made a good impression. Thank you for reviewing your time with us and we look forward to seeing you on your next trip!
5.0分
商务出差
Very friendly staff, plenty of dinning options, and easy to get into and out of town.
Best of all it includes a served breakfast - I am definitely coming back
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酒店回复: Hello Oscar, Great to hear your stay went so well with breakfast being a hit and the staff making a positive impression. Thank you for the review and we look forward to seeing you next trip!
比较偏远吧，旅馆大门上一张谨防car theft成功让我硬是把车挤进正对着前台的车位并把车屁股对着前台，房间大到能在里面跳舞，旁边就有个小mall还是超市来着，感觉会非常方便但没进去看过，床帘(见图)稍微操作一下遮光性能够很好，但这种纬度的地方早上太阳本身就不怎么亮，明明停车场没几辆车硬是要把我房间分配在另一个人旁边，这人一直看电视到快12点非常吵，但没在睡眠时间吵所以还好吧
唯一不太好的地方是——我们住在一楼（120），门外就是瓷砖。早上能听到有人走动——有几个人穿着高跟鞋，把我们吵醒了，不然就五星好评了。
特别感谢Hungry Harry' Pizza——菜单丰富，送餐快捷，晚上10点以后就没多少店了！可能是我见过最好吃的芝士披萨了，鸡肉沙瓦玛和烤宽面也超赞！
当我们登记入住时，我们拿到了一间已经有人住的房间的钥匙（这让我们和住客都感到惊讶，因为当时是半夜）。
房子很脏，维护得很差。前台让我感觉好像通过*******预订是错误的。
每位客人均可获得您自己风格的免费早餐券:)
同意
Very nice and quiet hotel. The pool, the water slide and the hot tub are great and cleaned regularly (we saw a little robot doing its job in the pool in the morning ;)
Pub was great to have right there. The breakfast was awesome, compared to standard hotels.
Front desk staff when we checked in late night was very kind and helpful. We only stayed for a night but the room is comfortable.
Very friendly staff, plenty of dinning options, and easy to get into and out of town.
Best of all it includes a served breakfast - I am definitely coming back