酒店回复: could have talked to staff about the issue not put bad reviews online i worked everyday u were here and u never once said anything was wrong
4.0分
其他
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宁静
很棒。有一种宁静的乡村氛围。就在餐厅和沃尔玛旁边
3.0分
情侣出游
原文
翻译提供方：Google
浴垫或脸上没有油。办理入住手续的人很不友好。
5.0分
其他
原文
翻译提供方：Google
没有任何
1.0分
其他
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Dirty,Unkept
Terrible. Rooms were dirty and smelled of smoke. The entire property was unkept and a mess. Stayed one night and tried to be refunded for the second night and staff refused. DO NOT STAY AT THIS MOTEL.
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酒店回复: Dear Adam,Thank you for sharing your feedback regarding your stay at Capital O First Heritage Inn Rantoul IL I-57. We are very sorry to hear about the cleanliness issues and your experience with the staff. Your comments are important, and we will use them to address these concerns and improve our services.We sincerely apologize for the inconvenience you experienced.Warm regards,LisaCapital O First Heritage Inn Rantoul IL I-57
2.0分
朋友出游
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I don’t believe it was fully advertised that this was a motel style stay. The staff was nice and check-in was quick. I asked for a non-smoking room and the room still had a cigarette scent to it. The bathroom was quite small but the mirror and counter size was good. The bed was very uncomfortable. The pillows were the worst part. Each bed only came with two pillows (one for each person on bed) and they were thinner than paper. Not a comfortable sleep at all. Check-out was quick.
My friend also purchased a room but we had a wedding so they were unable to check-in until around 10:30pm. When they got there they were told they gave away their room and made them pay an extra $40 to get a different one. That is completely ridiculous when they had a room purchased. I have never experienced that before anywhere else.
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酒店回复: sorry for inconvenience and can you please tell me about the other room which we ask for 40$ extra. so, I can look into it. just provide me the room no please.
马桶座是坏的。
早餐不好，选择很少，和我们付的房费不匹配。
墙上和房间里都有虫子。
毯子看起来不够干净，睡着不放心。
可能不会再来了。
房间太糟糕了。浴室门关不上。微波炉用起来噪音很大。浴室地板上还有一摊积水。马桶座圈也松了。墙纸也剥落了。早餐简直是笑话，麦片没有牛奶，也没有可以涂抹在面包圈上的东西。游泳池里是陈年的绿水，看起来好几年没用过也没清理过。我再也不会住这里了！
千万别去这家酒店！！
体验太糟糕了。房间又旧又脏。浴室也很糟糕，淋浴龙头的控制器坏了，只有两条毛巾，却没有浴巾。水槽水龙头感觉像是坏了，镜子也坏了。床上用品很恶心，只有两个小枕头，所有东西都散发着难闻的气味。这家酒店应该受到谴责。
一家不错的经济型汽车旅馆，适合住一两晚。
这家汽车旅馆是基本的旅行住宿，适合过夜。没有多余的装饰，但能满足需求。
我不喜欢的是每天都没有干净的毛巾，水槽水龙头不能正常工作，浴室马桶座圈快要掉下来了。
宁静
很棒。有一种宁静的乡村氛围。就在餐厅和沃尔玛旁边
浴垫或脸上没有油。办理入住手续的人很不友好。
没有任何
Dirty,Unkept
Terrible. Rooms were dirty and smelled of smoke. The entire property was unkept and a mess. Stayed one night and tried to be refunded for the second night and staff refused. DO NOT STAY AT THIS MOTEL.
I don’t believe it was fully advertised that this was a motel style stay. The staff was nice and check-in was quick. I asked for a non-smoking room and the room still had a cigarette scent to it. The bathroom was quite small but the mirror and counter size was good. The bed was very uncomfortable. The pillows were the worst part. Each bed only came with two pillows (one for each person on bed) and they were thinner than paper. Not a comfortable sleep at all. Check-out was quick.
My friend also purchased a room but we had a wedding so they were unable to check-in until around 10:30pm. When they got there they were told they gave away their room and made them pay an extra $40 to get a different one. That is completely ridiculous when they had a room purchased. I have never experienced that before anywhere else.