酒店回复: Hi Cristian, Thank you for taking the time to share your feedback. We’re so pleased to hear that you had a nice stay at Quality Inn Huron, Ohio! It’s always our goal to provide our guests with a comfortable and enjoyable experience, and we’re glad we could meet those expectations during your visit. We truly appreciate your support and hope to welcome you back in the future for another wonderful stay.
5.0分
其他
Rooms were clean, air/heat unto worked great. Breakfast bar had good options. You couldn’t hear anything outside of your room.
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酒店回复: Thank you for taking the time to leave us such a wonderful rating. We’re delighted to know you had an enjoyable stay and that you found your room clean and comfortable, our team helpful, and breakfast beyond expectations. Your kind feedback means a lot to us, and we look forward to welcoming you back again soon.Warm regards,Guest Relations ManagerQuality Inn & Suites
3.0分
家庭亲子
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Hotel itself was nice, safe, environment.
Negatives: the a/c unit made a nonstop clicking noise when running, thankfully my cpap drowned it out for me, but kept my adult daughter from restful sleep; multiple stains on both beds, comforter and sheets; didn't appear fresh but enough they should be discarded; and it took several minutes for someone to come to front desk after "ringing" the bell to check us in around 9pm
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酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the cleanliness issues you experienced. Providing a clean and comfortable environment is our top priority, and we are addressing your comments with our housekeeping team to ensure improvements are made. We truly value your input and will use it to enhance the experience for all our guests. We hope you will consider staying with us again during your next visit to the area, so we may provide you with the quality experience you deserve.
5.0分
其他
The room property had a junky smell. But i perfumed my room and it was tolerable. Everything else seemed to be okay.
4.0分
其他
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The stay was nice but we has to change rooms because the first one had a fridge covered in mold and the second room was a little messy with a vape on the floor. If you have heavy luggage you might want to know there os
2.0分
家庭亲子
I like the complementary breakfast but our sink and bathtub didn’t drain. My grand daughter went to the lobby bathroom and it didn’t flush!
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酒店回复: Dear Rosario,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize for the issues with the tub and especially that we were unable to take care of that for you right away. We will address the maintenance task right away for the benefit of our future guests, whichhopefully will include yourself.
3.0分
家庭亲子
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The room and area aren't the best the room wasn't dirty but it wasn't the cleanliest. The staff was friendly and helpful. The hotel doesn't look like the pictures.
1.0分
家庭亲子
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Upon checking in both beds had hair in them. I went to the front desk to ask for new bedding and they sent two cleaners to come change the bedding. They took the blankets and pillows off the bed, threw them on the floor, put a new sheet on, and then put the blankets and pillows back on the bed. My family left immediately. This was the worst experience I have ever had at a hotel. This place should be shut down!
1.0分
家庭亲子
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This was probably the worst hotel I stayed in. Broken faucet, unhinged toilet seat, stained sheets… All was forgotten as soon as my son pointed out that there were ants walking on the night stand. We later saw ants on the table, head board, bathroom and ceiling.
The hotel was apparently fully booked, maybe due to IronMan competition held in the city, so they could not move us to another room. The front desk attendant tryed to use hand held vacuum cleaner to do something, but it felt like a joke.
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酒店回复: Dear Inga, thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize for the issues especially that we were unable to take care of that for you right away. We will address the maintenance task right away for the benefit of our future guests, whichhopefully will include yourself.
1.0分
其他
Room was disgusting. Hotel lobby stunk like rotting meat. Toilet in room had feces on front of the toilet. Left and demanded refund. Do not stay here.
目前一切都很好
Rooms were clean, air/heat unto worked great. Breakfast bar had good options. You couldn’t hear anything outside of your room.
Hotel itself was nice, safe, environment.
Negatives: the a/c unit made a nonstop clicking noise when running, thankfully my cpap drowned it out for me, but kept my adult daughter from restful sleep; multiple stains on both beds, comforter and sheets; didn't appear fresh but enough they should be discarded; and it took several minutes for someone to come to front desk after "ringing" the bell to check us in around 9pm
The room property had a junky smell. But i perfumed my room and it was tolerable. Everything else seemed to be okay.
The stay was nice but we has to change rooms because the first one had a fridge covered in mold and the second room was a little messy with a vape on the floor. If you have heavy luggage you might want to know there os
I like the complementary breakfast but our sink and bathtub didn’t drain. My grand daughter went to the lobby bathroom and it didn’t flush!
The room and area aren't the best the room wasn't dirty but it wasn't the cleanliest. The staff was friendly and helpful. The hotel doesn't look like the pictures.
Upon checking in both beds had hair in them. I went to the front desk to ask for new bedding and they sent two cleaners to come change the bedding. They took the blankets and pillows off the bed, threw them on the floor, put a new sheet on, and then put the blankets and pillows back on the bed. My family left immediately. This was the worst experience I have ever had at a hotel. This place should be shut down!
This was probably the worst hotel I stayed in. Broken faucet, unhinged toilet seat, stained sheets… All was forgotten as soon as my son pointed out that there were ants walking on the night stand. We later saw ants on the table, head board, bathroom and ceiling.
The hotel was apparently fully booked, maybe due to IronMan competition held in the city, so they could not move us to another room. The front desk attendant tryed to use hand held vacuum cleaner to do something, but it felt like a joke.
Room was disgusting. Hotel lobby stunk like rotting meat. Toilet in room had feces on front of the toilet. Left and demanded refund. Do not stay here.