酒店回复: As we continue to venture on in this challenging time we thank you for your patience on the matters regarding our properties renovations. We sympathize with you fully are actively trying to have this project completed and ready for our guest to use. Thank you again for your feedback and input and hope to host once all of the finishing touches have been completed :-)
酒店回复: Good morning,We’re very sorry to hear about the issues you experienced during your stay. We apologize that the information about the pool and gym closures didn’t reach you clearly; it is mentioned on the ******* website but may not have been clear enough. As you may know, we are currently undergoing renovations to refresh the entire property, including all rooms, to improve our guests’ experience.We also regret the inconvenience caused by the wait for your room—it happens very rarely. Your feedback is important to us, and we hope to have the chance to welcome you again in the future once all improvements are completed.Thank you for choosing to stay with us, and hopefully, we’ll see you back soon.
酒店回复: Good morning Darcen,Thanks so much for taking the time to share your feedback.We're really glad to hear that our staff made a positive impression — your kind words mean a lot to the team. We’re sorry about the inconvenience caused by the ongoing construction and the pool closure. We know it’s not ideal, and we truly appreciate your patience and understanding during this time.We’re looking forward to welcoming you back once everything’s complete and hope your next stay with us will be much more relaxing and smooth.
还行吧，只能
住得很舒服。不过酒店靠路边，凌晨有点吵，但停车很方便，总的来说还是很不错的。
总体来说非常棒，他们给我免费升级到了按摩浴缸套房，服务超赞。绝对会推荐大家再次入住。
如上所述。
绝对大雷，
卫生：差
环境：差
服务：前台白天都没什么人
穿着睡衣背上被咬一个包，脸上也起了一个包，绝对不干净！！！房间里也不能开窗也没有通风设备，很不好的味道。
离班夫很近
这家酒店靠近机场，是我准备班夫之旅的完美选择。附近有一个大型购物中心，非常方便，而且住宿条件非常干净。
房间非常陈旧，感觉不干净——地毯看起来很脏，浴室的墙纸剥落，露出一处发霉的地方。我们对预订感到很失望，因为对于带小孩度假的我们来说，游泳池是必不可少的。几天前我们收到通知说游泳池正在装修，但那时我们一家五口已经无法预订其他地方了。没有空位了。前台的女士很友善，给了我们一张Denny's餐厅的餐券作为补偿。
住宿体验不太满意。
空调坏了，因为当时正在装修，健身房和泳池未经通知就关闭了。入住后等了一个小时才拿到房间。靠近西区和1号高速公路是我们选择这里的唯一原因，如果这些因素得到解决，我们可能会再次入住。
工作人员非常棒，彬彬有礼，乐于助人。可惜的是，施工延误了，导致大堂正在施工，我们收到了夜间施工的耳塞。泳池已经关闭，不过他们提供了另一家酒店的免费泳池通行证。总的来说，优秀的员工掩盖了许多干扰