酒店回复: Dear LUIS,Thank you for your kind review. We are delighted to hear you enjoyed a quiet and clean stay and that our staff provided excellent attention. Your feedback means a lot to us and encourages our team to continue offering warm and welcoming hospitality. We look forward to hosting you again.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
5.0分
其他
原文
翻译提供方：Google
服务很好，工作人员非常友好、周到。
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that our staff's friendliness and attentiveness made a positive impression on your stay. We strive to provide excellent service, and your feedback means a lot. We look forward to welcoming you again!Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
3.0分
家庭亲子
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There was mold on the ceiling and the bathtub and shower where horrible. I would not take a shower because the shower head looked so bad and the tub drain was tore up, and it looked like someone tried to fix the tub was something that was peeling up.
At breakfast, the Pancake maker was not up to par. I had to restart it 3 times to get 3 pancakes.
The rest of the breakfast was just as bad. The eggs and potatoes were cold and hard.
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酒店回复: Dear Sandy,Thank you for sharing your experience. We sincerely apologise for the issues you encountered with the room and breakfast. Cleanliness and guest comfort are our top priorities, and your feedback will be shared with the team to address the mould, bathroom condition, and breakfast quality. We appreciate your input and will work to improve future stays. We hope to welcome you again soon.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
5.0分
其他
pleasant stay
The hotel is easy to find and close to our plans for the day. Its peaceful and well appointed for the area.
3.0分
其他
Avoid this place unless in emergency! Room was outdated and the room and pool area show signs of neglect. Do better.
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酒店回复: Dear James,We sincerely apologize for the experience you had during your stay. We take your concerns seriously and will address the condition of the room and pool area with our team to ensure improvements are made. Your feedback is important, and we hope to provide a better experience in the future.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
1.0分
其他
DO NOT STAY THERE!
The bathroom floor was filthy, there was a broken light fixture in the bathroom, the remote was broken, and the clerk didn’t seem to care.
5.0分
家庭亲子
Thank you for handicap room. It was so helpful for my mom! Also telling us to park by the room was very thoughtful!!
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酒店回复: Dear Monica,Thank you for your kind words. We are so glad the handicap-accessible room and parking convenience made your mom's stay more comfortable. It means a lot to know our efforts helped, and we look forward to welcoming you both again.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
3.0分
商务出差
1 st Visit
Everything was clean and friendly staff. parking was good as well
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re delighted you enjoyed our clean rooms, friendly staff, and convenient parking. Your positive comments mean a lot to us, and we look forward to welcoming you back for another comfortable and hassle-free stay.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
3.0分
其他
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Pretty low quality for a best western. The building needs to be updated and there were lots of cockroaches and other bugs on the outside of the building. The breakfast was alright.
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酒店回复: Dear Klayton,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered with the building's condition and the presence of bugs. This is certainly not the experience we aim to provide. We will address these concerns with our team to ensure improvements are made, especially regarding cleanliness and maintenance. We're glad to hear that the breakfast was satisfactory, but we understand that other aspects of your stay were disappointing. We appreciate your input and hope to have the opportunity to provide a better experience next time.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
4.0分
其他
enjoyed the stay - slept well
******* seems to be determined to rip folks off
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you enjoyed your stay and slept well. We appreciate your feedback and hope to welcome you back for another comfortable visit.Sincerely, General Manager Holiday Inn Express & Suites Schulenburg
安静、干净，工作人员的服务非常周到。
服务很好，工作人员非常友好、周到。
There was mold on the ceiling and the bathtub and shower where horrible. I would not take a shower because the shower head looked so bad and the tub drain was tore up, and it looked like someone tried to fix the tub was something that was peeling up.
At breakfast, the Pancake maker was not up to par. I had to restart it 3 times to get 3 pancakes.
The rest of the breakfast was just as bad. The eggs and potatoes were cold and hard.
pleasant stay
The hotel is easy to find and close to our plans for the day. Its peaceful and well appointed for the area.
Avoid this place unless in emergency! Room was outdated and the room and pool area show signs of neglect. Do better.
DO NOT STAY THERE!
The bathroom floor was filthy, there was a broken light fixture in the bathroom, the remote was broken, and the clerk didn’t seem to care.
Thank you for handicap room. It was so helpful for my mom! Also telling us to park by the room was very thoughtful!!
1 st Visit
Everything was clean and friendly staff. parking was good as well
Pretty low quality for a best western. The building needs to be updated and there were lots of cockroaches and other bugs on the outside of the building. The breakfast was alright.
enjoyed the stay - slept well
******* seems to be determined to rip folks off