酒店回复: Thank you for taking the time to share your feedback with us. We are happy that your stay was enjoyable and appreciate all the positive comments about our products and services! We hope to see you again
5.0分
商务出差
原文
翻译提供方：Google
高高的天花板和舒适
展开
酒店回复: Hi, Thank you for your feedback, Glad that you enjoyed your stay! Hope to welcoming you again next time you visit the are.
3.0分
家庭亲子
展开
Took picture of fruit. 2 overripe bananas. 4 wrapped old apples. Limp sausage patties cold. Another complaint charged $12 a night for parking at hotel. Hotel not in the city in an industrial area with plenty of parking at a Hotel your staying at. Would not stay there again.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear your stay didn’t meet expectations, particularly regarding breakfast and parking. Your comments are important to us, and we’ll share them with our team to ensure improvements are made. We appreciate you bringing these concerns to our attention.
3.0分
其他
展开
Cindy at the front desk was pleasant and helpful, especially since we arrived so late. The room was okay. It was clean enough but was muggy and smelled sweaty. The water in the bathroom was either cold or scalding; it was dangerously too hot so watch your littles.It is a old hotel that have been modified where needed. The breakfast in the morning was great. The kids loved it and was nice before we continued our travel.
展开
酒店回复: Thank you for sharing your feedback with us. I’m glad to hear Cindy made you feel welcome when you arrived, and that your family enjoyed the breakfast in the morning. I’m very sorry, however, that the room conditions and the water temperature were not up to standard during your stay. We take your comments seriously, especially regarding safety concerns, and will be addressing these with our team right away. We appreciate your input as it helps us improve, and we hope you’ll consider giving us another opportunity to provide you with a more comfortable experience in the future.
5.0分
家庭亲子
展开
You need a bench outside so us seniors, or others, can sit and wait to be picked up. You cannot see from the lobby well, additionally when the weather is nice it is better to be outside.
展开
酒店回复: Thank you so much for your feedback and for sharing your experience with us. We truly value the perspectives of our senior guests and understand how important it is to have a comfortable spot to wait for rides or enjoy nice weather outdoors.Your suggestion about adding a bench outside is an excellent idea. I’ll be sure to pass this along to our management team for consideration as we continue working to improve the property and make it more accommodating for all of our guests.We hope to welcome you back again soon and appreciate you helping us enhance the experience for everyone.
3.0分
其他
Was most unhappy to find out they charge $12 a night to park in a mostly empty parking lot in an industrial area.
展开
酒店回复: Thank you for your feedback. We’re sorry to hear you were disappointed with the parking fee. We understand how frustrating unexpected costs can be and will be sure to share your comments with our management team for review. We appreciate you staying with us and hope to have the opportunity to provide a more positive experience in the future.
3.0分
其他
A wide open parking lot and you charge $12 to park my car!!!!!!!!!
Front desk staff was very nice.
展开
酒店回复: Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We want to assure you all pricing and fees are disclosed online and apologize if this wasn't clear prior to your arrival. Please reach out to the front desk staff so we are able to help answer any questions in the future.
适合途中歇一晚上，早餐种类挺多，有香肠 燕麦粥 煎蛋，不吵
很好，非常安静舒适，令人放松。
房间干净，员工很棒，下次还会再来这里。
这是我第二次入住这家酒店。这次他们给我安排了一间全新装修的房间，其他方面我都感觉很棒，一切都崭新干净，泳池也很干净，早餐也很美味。
高高的天花板和舒适
Took picture of fruit. 2 overripe bananas. 4 wrapped old apples. Limp sausage patties cold. Another complaint charged $12 a night for parking at hotel. Hotel not in the city in an industrial area with plenty of parking at a Hotel your staying at. Would not stay there again.
Cindy at the front desk was pleasant and helpful, especially since we arrived so late. The room was okay. It was clean enough but was muggy and smelled sweaty. The water in the bathroom was either cold or scalding; it was dangerously too hot so watch your littles.It is a old hotel that have been modified where needed. The breakfast in the morning was great. The kids loved it and was nice before we continued our travel.
You need a bench outside so us seniors, or others, can sit and wait to be picked up. You cannot see from the lobby well, additionally when the weather is nice it is better to be outside.
Was most unhappy to find out they charge $12 a night to park in a mostly empty parking lot in an industrial area.
A wide open parking lot and you charge $12 to park my car!!!!!!!!!
Front desk staff was very nice.