The staff, especially Kellie, was extremely personable, welcoming, and friendly! She went above and beyond in customer service! I really enjoyed Kellie, and appreciated her “Good Morning” every day!
5.0分
商务出差
The rooms were so quite and comfortable. Was able to sleep with no disruptions or issues. Thank you for a good visit.
1.0分
其他
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By far the worst hotel I have ever stay at, along with the most rude front desk staff. I am a totally disabled veteran with a service animal, front desk clerk demanded papers on my service animal. She demanded for her to be informed about my medical condition. Charged for a service animal. First time and last time staying at this or any other property with the same name!
3.0分
情侣出游
This hotel was fine except for the musky/smoky smell in the entire place, heavy in the room.
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酒店回复: Summer, Thank you for letting us know. It is important to us that our guests have a great stay. We will inform the appropriate departments to resolve the issue with your room. Again, thank you for bringing this to our attention. We hope that you will give us another chance to show you that you can have a great stay with us at Candlewood Suites Athens. Safe travels!
5.0分
其他
We brought our Pug with us for the first time and everyone was very nice and helpful.
5.0分
其他
It was fantastic. We were greeting by Sara when we entered and check in was a breeze.
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酒店回复: Thank you for your review. We will be happy to share your comments. We appreciate your feedback and hope to see you again when you are back in the area. Safe travels.
5.0分
其他
Excellent service very clean. Will stay here again on any trips we take to Athens.
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酒店回复: Thank you for staying with us. Looking forward to seeing you again.
4.0分
其他
Great hotel room just had a musty smell
3.0分
商务出差
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The hotel was dark and worn. Room heat/air conditioner was very loud, as was the refrigerator. The shower head had weak water flow. No streaming options on TV other than casting from phone.
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酒店回复: Thank you for your review. We appreciate getting feedback from our guests and will share this information with the appropriate departments. Please feel free to reach out to the front desk if you are having issues with any appliances, etc so that they can be attended to.
5.0分
商务出差
Nice hotel overall. Enjoy the full sized fridge and kitchenette
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酒店回复: Thank you for your 10 review. We appreciate you taking the time to let us know about your stay. We're glad to hear that you enjoyed having the full sized refrigerator and kitchenette. Please keep us in mind when you are back in the area. Safe Travels!
The staff, especially Kellie, was extremely personable, welcoming, and friendly! She went above and beyond in customer service! I really enjoyed Kellie, and appreciated her “Good Morning” every day!
The rooms were so quite and comfortable. Was able to sleep with no disruptions or issues. Thank you for a good visit.
By far the worst hotel I have ever stay at, along with the most rude front desk staff. I am a totally disabled veteran with a service animal, front desk clerk demanded papers on my service animal. She demanded for her to be informed about my medical condition. Charged for a service animal. First time and last time staying at this or any other property with the same name!
This hotel was fine except for the musky/smoky smell in the entire place, heavy in the room.
We brought our Pug with us for the first time and everyone was very nice and helpful.
It was fantastic. We were greeting by Sara when we entered and check in was a breeze.
Excellent service very clean. Will stay here again on any trips we take to Athens.
Great hotel room just had a musty smell
The hotel was dark and worn. Room heat/air conditioner was very loud, as was the refrigerator. The shower head had weak water flow. No streaming options on TV other than casting from phone.
Nice hotel overall. Enjoy the full sized fridge and kitchenette