酒店回复: Dear Guest,Thank you very much for your detailed and positive feedback.We’re delighted to hear that you enjoyed our workspace, the overall cozy environment, and the variety of breakfast options. We especially appreciate your kind words about our front desk team your recognition motivates us to continue providing attentive and thoughtful service to every guest.We look forward to welcoming you again on your next business trip or stay and ensuring a comfortable and pleasant experience.Best Regards,Kaan Casablanca Hotel
酒店回复: Dear Guest,Thank you for choosing to stay at our hotel! We’re glad to hear that the room suited your family well. We apologize for any inconvenience caused by the breakfast situation. There are indeed plenty of dining options nearby, and we hope next time you can enjoy the local food in good weather. We look forward to welcoming you and your family again.Best Regards,Kaan Casablanca Hotel
酒店回复: Dear Guest,Thank you very much for sharing your feedback with us! We’re delighted to know that you enjoyed the spacious room, comfortable bed, and quality facilities. We’ve also taken note of your comments regarding the design details and the placement of the floor drain your suggestions will help us improve further. We truly appreciate your understanding and look forward to welcoming you back on your next visit.Best Regards,Kaan Casablanca
酒店回复: Dear Guest,Thank you very much for your detailed feedback and for taking the time to share your experience. We are delighted that you enjoyed the hotel’s convenient location as well as the comfort and facilities of the suite during your second stay.We sincerely apologize for the inconvenience caused during your first reservation. Your satisfaction is our top priority, and we are continuously working to prevent such situations in the future.We look forward to welcoming you back to Casablanca soon for an even more pleasant stay.Kind regards,Kaan Casablanca Hotel
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconveniences you experienced regarding the room type, housekeeping service, and the city tax payment.We understand how frustrating it must have been not to receive the room you booked and to experience delays in service. Your comments have been shared with our front desk and housekeeping teams to ensure better communication and faster response times in the future.We appreciate your comments about our location and facilities, and we will continue to work on improving the overall guest experience. We hope you might consider giving us another opportunity to welcome you back and show you the level of service we strive to provide.Kind regards,Kaan Casablanca Hotel
酒店回复: Dear Guest,Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our hotel’s beautiful and comfortable atmosphere, as well as the spacious and well-designed rooms. It’s truly a pleasure to know that your leisure time in Casablanca was enjoyable.We look forward to welcoming you back in the near future for another pleasant and comfortable stay.Best regards,Kaan Casablanca Hotel
商务出差时，两人办公的空间不错的。但整体环境温馨舒适，布局合理，足够应对日常协同工作。早餐选择丰富，有鸡蛋、饼类等饱腹主食，每天的水果有更新品种。前台服务尤其值得称赞，工作人员态度亲切周到，主动提供帮助，为差旅体验增添了贴心与温暖。
酒店附近吃的还是很多的，只是下雨没走太远。由于早班机没吃早餐，也不能打包，这个有点浪费了。两房一厅，合适我们一家入住。
房间很大，设备很好，床也舒服。小细节有点瑕疵，比如有些地方的设计就很容易让人撞头，然后地漏的位置很尴尬，就是洗澡就会直接踩上。总的来说酒店非常好，小细节上考虑不周，但是无伤大局
该酒店位于默罕默德五世广场附近，出行用餐方便。由于客人太多，两次均未能入住预订的双床间。第一次酒店安排我们改住卡萨布兰卡希尔顿酒店，该酒店没有双床房，室内设计不便，服务怠慢，不推荐。第二次为我们升级套房，并赠送双人早餐，房内有大床+沙发床，设计时尚，设施齐全，宽敞舒适，自助早餐丰盛，十分满意。
携程和booking上都评分很高，但是住的体验感受很差的一家酒店。
设施：正常水准，房间小小的
卫生：房间里有虫子
环境：地理位置还行，在老城区比较方便的
服务：服务不得不说很差了。订的双床，到了酒店说只有大床了，也不知道是哪个环节出了问题，酒店没有任何补偿措施，只说没有房间了，还说只能保证我们房间，有时候甚至有订了房间都不保证的（？？？？？）客房服务几乎没有，要瓶装水问了4次过了两个多小时才拿过来。前台无法找零，40的城市税，给了50的现金找十块钱，下午先是拿不出来，晚上路过问有没有，还是无法找零。总之是很差的一个酒店。
房间非常舒适，配备了烧水壶、咖啡机、保险箱和充足的挂衣空间。空调效果极佳，而且非常安静。餐厅的食物也很美味。工作人员都非常乐于助人。
整体上是非常不错的酒店，很漂亮，很舒适，房间足够大色彩搭配也让人觉得舒适。在卡萨布兰卡的休闲时光是令人愉悦的。
这是一家现代化的酒店，地理位置优越，步行30-40分钟即可到达所有主要景点。停车位在路边。房间宽敞舒适，设施齐全，有烧水壶、带胶囊的咖啡机和冰箱。早餐选择丰富。顶楼有个酒吧（如果您对噪音敏感，建议选择低楼层的房间，酒吧营业到凌晨1点，可能会比较吵）。对于卡萨布兰卡来说，这是一家非常棒且性价比高的酒店。
不过，与酒店沟通简直是场考验。我入住前多次发邮件询问是否能延迟退房，但都没有收到回复。直到我抵达酒店后才得知可以付费延迟退房（这很正常，但我希望能提前知道）。
我于4月23日至25日入住。酒店位置便利，内部装修时尚。有露台和屋顶酒吧，景色很美。酒吧里有DJ、现场音乐和友善的人们。员工非常友好。早餐虽然简单，但吃饱没问题。房间很新，床很舒服，也很干净。房间里有炉灶、餐具、水壶和吹风机。我喜欢浴室的设计，玻璃隔断营造出恰到好处的浪漫氛围，如果和伴侣一起旅行，这一点很棒。我绝对会推荐这家酒店！
非常棒的现代化酒店，靠近老城区，员工非常专业 :-)