酒店回复: Thanks for staying with us. We appreciate your feedback!Happy to know you had a great stay at our property and found the staff very welcoming and the room clean and spacious.It was our pleasure hosting you and look forward to your future visit.
3.0分
家庭亲子
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Overall after seeing such great videos and history about this property it did not meet my expectations at all. The front of house manager did acknowledge my concerns during the trip which I am grateful for however even the upgraded room that I was given had a urine soiled bed, broken iron and broken toilet roll holder and in need of a general upgrade revamp. I was not wowed by the menu options and even received a plate of food that had sauce smeared all over the base. I can see why it would be highly rated for some as i did witness staff give good care to some travellers and there were some pleasant staff onsite. I picked this hotel as I wanted an authentic experience of Jamaica, often not given in the resorts but for me it was very regrettable. I could not even get fresh mint or lime for tea in the restaurant when feeling unwell.
4.0分
其他
The staff os what makes this little charming place amazing. They are friendly and attentive. I'll be back for sure.
5.0分
情侣出游
Our 3rd stay at Charela Inn was so relaxing. We will definitely be back as we prefer this low key boutique hotel over the loud busy all inclusive resorts.
4.0分
其他
Nice property. Friendly staff. Did not spend enough time there to make a comprehensive review.
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酒店回复: Hello Daniel, thank you for vacationing at our property. We are very appreciative of your feedback although you did not spend enough time to make a full review.It was our pleasure hosting you here with us, and we do look forward to your future visits.
5.0分
家庭亲子
Absolutely wonderful hotel. Grounds are beautiful and the best shade on 7 mile beach. Our 2nd stay and we were not disappointed.
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酒店回复: Hello William,Thank you for vacationing with us the 2nd time around. It was our pleasure welcoming and hosting you once again and happy to know you were not disappointed as you found the hotel absolutely wonderful, the grounds beautiful and the best shaded beach on the 7 mile stretch.Your review is greatly appreciated.Wishing you all the best and do look forward to your next visit with us.
5.0分
情侣出游
This property grows on you because of the peaceful environment, the welcoming staff and friendly service. Our #1 choice in Negril!
酒店回复: Thanks for staying with us. We appreciate your feedback!
5.0分
家庭亲子
Loved our room and the beach was amazing. The staff were also very friendly
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酒店回复: Hello Linda,Thank you for staying with us and for sending your feed back. It was our pleasure hosting you and look forward to hosting you again.
4.0分
情侣出游
Palm treed Beachfront with beautiful Aqua Water & White sugar like sand
Delightfully clean & warm Bathing
Lovely Patio dining.
Friendly & helpful Staff
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酒店回复: Hello Edward,Thanks for staying with us. We appreciate your feedback!
拥有最美丽海滩的最佳酒店
我们在这家酒店住得很愉快。工作人员从始至终都非常热情。
房间干净宽敞
Overall after seeing such great videos and history about this property it did not meet my expectations at all. The front of house manager did acknowledge my concerns during the trip which I am grateful for however even the upgraded room that I was given had a urine soiled bed, broken iron and broken toilet roll holder and in need of a general upgrade revamp. I was not wowed by the menu options and even received a plate of food that had sauce smeared all over the base. I can see why it would be highly rated for some as i did witness staff give good care to some travellers and there were some pleasant staff onsite. I picked this hotel as I wanted an authentic experience of Jamaica, often not given in the resorts but for me it was very regrettable. I could not even get fresh mint or lime for tea in the restaurant when feeling unwell.
The staff os what makes this little charming place amazing. They are friendly and attentive. I'll be back for sure.
Our 3rd stay at Charela Inn was so relaxing. We will definitely be back as we prefer this low key boutique hotel over the loud busy all inclusive resorts.
Nice property. Friendly staff. Did not spend enough time there to make a comprehensive review.
Absolutely wonderful hotel. Grounds are beautiful and the best shade on 7 mile beach. Our 2nd stay and we were not disappointed.
This property grows on you because of the peaceful environment, the welcoming staff and friendly service. Our #1 choice in Negril!
Loved our room and the beach was amazing. The staff were also very friendly
Palm treed Beachfront with beautiful Aqua Water & White sugar like sand
Delightfully clean & warm Bathing
Lovely Patio dining.
Friendly & helpful Staff