酒店回复: Hello Mary, We apologize for any inconvenience you experienced during your stay. Our maintenance team works diligently to address any concerns promptly. Rest assured, we will continue to work on improving our facilities. Your feedback is valuable to us as we strive to enhance our guests' experience.
酒店回复: Hello Yukia, We apologize for any inconvenience you experienced during your stay. Should you have any concerns about your booking or refunds, we recommend reaching out to the booking platform directly. Thank you for sharing your feedback with us, and we hope your family emergency was resolved swiftly.
酒店回复: Hello Chasity,We apologize if any inconvenience regarding the pre-authorization process occurred. The hotel appreciates your positive feedback about your stay and the prime location it has to offer for guests. Your experience and suggestions will be shared with our team for further improvements.
酒店回复: Hello Miguel,Thank you for sharing your experience with us. We're pleased to hear that you found our location quiet and conducive to a good night's sleep. We appreciate your feedback and will take it into consideration as we continually strive to improve our guests' experiences. Your insights help us understand our strengths and areas for improvement, ensuring a pleasant stay for all our guests in the future.
4.0分
商务出差
原文
翻译提供方:Google
住宿还不错。
住宿体验不错,只是垃圾桶里没有垃圾袋,而且空调无法调节,晚上非常不舒服,很热。
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酒店回复: Hello kavassettee,Thank you for your feedback regarding your recent stay. We appreciate your comments about the trash bags and air conditioning. Our team always strives to enhance the guest experience, and your insights help us in that effort. We hope to welcome you back for a more comfortable stay in the future, where you can fully enjoy all the amenities we have to offer.
3.0分
其他
原文
翻译提供方:Google
房间里很吵,因为房间里有隔板,两个房间之间有一扇细长的门。
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酒店回复: Hello Souna, We appreciate your feedback regarding the noise issue in your room due to the partition. Our team will look into this matter further to ensure a comfortable stay for our guests in the future. Thank you for bringing this to our attention.
4.0分
家庭亲子
原文
翻译提供方:Google
房间非常干净,早餐很好,总体入住体验很愉快。
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酒店回复: Hi Doug,Thank you so much for your kind words! We’re delighted to hear that you had a pleasant stay and enjoyed the cleanliness of your room as well as the breakfast. Providing a comfortable and enjoyable experience is always our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another great stay in the future!
房间装修和设施有点老旧,
卫生比较干净。服务很周到,早餐免费样式不多但很可口!
服务快捷友好。早餐很棒,吃得很满足。
酒店性价比不错,就是服务员经常偷懒,不收拾屋子。
马桶水箱没注满水。我们不得不把盖子打开才能修好,这样马桶才能注满水冲水。我要了毛巾,他们却拿走了,什么也没给我。噪音很大!墙很薄。水管工来了,说马桶没问题。它又用了几次,然后又坏了。
房子看起来很旧。我要求换成无障碍房间,却被告知没有空房。我还要求多加一条毯子,结果也没有。由于家里有急事,不得不提前一天退房,并要求退还未入住的那晚房费。前台工作人员让我联系我预订的第三方。
旅途愉快
酒店会保留您信用卡双倍的住宿费。建议您到店后直接付款。不要在线预订。除非您愿意支付两次,并等待银行在7天后解除冻结!
除此之外,这家酒店地理位置优越,住宿体验很棒!
房间很安静
虽然靠近高速公路,但出奇的安静。我之前在埃尔帕索住过一家,因为房间隔音不好,所以很难入睡。靠近10号州际公路,噪音太大了。
住宿还不错。
住宿体验不错,只是垃圾桶里没有垃圾袋,而且空调无法调节,晚上非常不舒服,很热。
房间里很吵,因为房间里有隔板,两个房间之间有一扇细长的门。
房间非常干净,早餐很好,总体入住体验很愉快。