酒店回复: Hello Mary, We apologize for any inconvenience you experienced during your stay. Our maintenance team works diligently to address any concerns promptly. Rest assured, we will continue to work on improving our facilities. Your feedback is valuable to us as we strive to enhance our guests' experience.
酒店回复: Hello Yukia, We apologize for any inconvenience you experienced during your stay. Should you have any concerns about your booking or refunds, we recommend reaching out to the booking platform directly. Thank you for sharing your feedback with us, and we hope your family emergency was resolved swiftly.
酒店回复: Hello Chasity,We apologize if any inconvenience regarding the pre-authorization process occurred. The hotel appreciates your positive feedback about your stay and the prime location it has to offer for guests. Your experience and suggestions will be shared with our team for further improvements.
酒店回复: Hello Miguel,Thank you for sharing your experience with us. We're pleased to hear that you found our location quiet and conducive to a good night's sleep. We appreciate your feedback and will take it into consideration as we continually strive to improve our guests' experiences. Your insights help us understand our strengths and areas for improvement, ensuring a pleasant stay for all our guests in the future.
酒店回复: Hello Fatimah, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
酒店回复: Hello Calli, We are sorry to hear about your experience and appreciate your feedback. We take all comments seriously to improve our services. We regret if we fell short of meeting your expectations and apologize for any inconveniences caused. Your concerns will be shared with the team for necessary improvements. Thank you for bringing this to our attention.
4.0分
商务出差
原文
翻译提供方：Google
住宿还不错。
住宿体验不错，只是垃圾桶里没有垃圾袋，而且空调无法调节，晚上非常不舒服，很热。
展开
酒店回复: Hello kavassettee,Thank you for your feedback regarding your recent stay. We appreciate your comments about the trash bags and air conditioning. Our team always strives to enhance the guest experience, and your insights help us in that effort. We hope to welcome you back for a more comfortable stay in the future, where you can fully enjoy all the amenities we have to offer.
房间装修和设施有点老旧，
卫生比较干净。服务很周到，早餐免费样式不多但很可口！
服务快捷友好。早餐很棒，吃得很满足。
酒店性价比不错，就是服务员经常偷懒，不收拾屋子。
马桶水箱没注满水。我们不得不把盖子打开才能修好，这样马桶才能注满水冲水。我要了毛巾，他们却拿走了，什么也没给我。噪音很大！墙很薄。水管工来了，说马桶没问题。它又用了几次，然后又坏了。
房子看起来很旧。我要求换成无障碍房间，却被告知没有空房。我还要求多加一条毯子，结果也没有。由于家里有急事，不得不提前一天退房，并要求退还未入住的那晚房费。前台工作人员让我联系我预订的第三方。
旅途愉快
酒店会保留您信用卡双倍的住宿费。建议您到店后直接付款。不要在线预订。除非您愿意支付两次，并等待银行在7天后解除冻结！
除此之外，这家酒店地理位置优越，住宿体验很棒！
房间很安静
虽然靠近高速公路，但出奇的安静。我之前在埃尔帕索住过一家，因为房间隔音不好，所以很难入睡。靠近10号州际公路，噪音太大了。
我不得不回头看看预订之前看到的评价。7.8/10。我宁愿相信这些是真正住过这家酒店的客人。话虽如此，我的失望还是显而易见的。这家酒店太老旧了。不干净，一进门就有一股味道。为我们办理入住的工作人员一点也不热情。油漆基本上很多地方都剥落了，房间里的地毯很粘，早餐非常非常普通。非常非常不好。电梯上一层楼时嘎吱作响的声音最大。我不得不去买来苏尔消毒剂，把房间、床和浴室的每一寸都喷一遍。更糟糕的是，我们在冰箱里发现了残留的食物，后来房间里还发现了一只蟑螂。我有照片。
我们选择这家酒店是因为我们之前在精选酒店集团旗下的酒店都住得很愉快，但这次入住体验太尴尬了。这表明这家酒店对酒店的状况漠不关心。如果您只是想睡个好觉然后离开，那就足够了。如果还有什么其他需求，请预订其他酒店。
位置极佳。开车3-6分钟就能到沃尔玛和H-E-B。离我们参加的活动也很近。有停车位。墙很薄，但我不介意隔壁房间孩子的噪音。床很舒服。这家酒店维护得很差。绝对不会再来了。
很久以来最糟糕的酒店住宿体验
我们一直住舒适套房，但自从曼斯菲尔德之后，我们绝对不会再住了。一切都糟透了。床硬得像石头，早餐糟透了。所有消防设备都生锈了。完全不符合我们的预期。尤其是我们本来可以用一半的价格住到其他地方，而且可能更享受。我们试图和管理层沟通，却被当成垃圾一样对待。他们说没有管理人员。想想看。所以，再也不住舒适套房了。
住宿还不错。
住宿体验不错，只是垃圾桶里没有垃圾袋，而且空调无法调节，晚上非常不舒服，很热。