酒店回复: 亲爱的娜塔莉,非常感谢您对入住道格拉斯港曼特拉酒店 (Mantra on the Inlet Port Douglas) 的体验做出评价。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信这些反馈将激励我们所有员工,让我们不断提升服务质量。我们目前正在努力改进沟通方式,以便更好地告知客人电梯出现的问题。再次感谢您分享您的入住体验,希望您下次入住也能像上次一样愉快。此致,
5.0分
情侣出游
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翻译提供方:Google
房源位置非常便利。步行即可到达商店、码头和餐厅等所有地方。
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酒店回复: Dear Diane,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, I will past the warm comments about our team members directly to them I'm sure they will be thrilled. looking forward to host you again in the future.Sincerely,
酒店回复: Dear Linda,We very much appreciate your comments regarding your stay at the Mantra on the Inlet Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
The rooms do need a little tlc but were clean and the service from the staff was excellent. We had a couple of issues during our stay and they were very helpful in resolving them. Would happily stay there again.
5.0分
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A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
4.0分
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Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
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Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.
房间地板脏兮兮的,淋浴水压也太小,这让我很不舒服。
除此之外,我的住宿体验还算愉快。
该设施位置优越,位于镇中心,靠近商店和餐馆。
不幸的是,我们住在二楼,电梯坏了,因此不得不提着沉重的行李上下三层楼梯,而我们入住前并没有通知。我以为电梯正在维修,但我们离开时仍未修好 - 这是沟通不畅,他们以为我们有能力每天上下楼梯。
房源位置非常便利。步行即可到达商店、码头和餐厅等所有地方。
一分钱一分货,这是当地很棒的酒店的基本设施。
地理位置优越,位于道格拉斯港商店中心。餐厅和酒吧林立。
然而,设施陈旧,需要全面翻新,游泳池很糟糕。
一分钱一分货!
这家酒店位置极佳,位于道格拉斯港中心。非常干净,员工友好。下次还会住在这里。
危险
绝对不值得这么高的价格。我们支付了私人泳池套房的费用,却发现一个很小、很脏、很不吸引人的游泳池,从一个小购物中心的后面完全看不到它。套房与酒店分开,与购物中心相连。进入房间需要从一个潮湿的地下室,地下室与储藏柜和购物中心的厕所共用。
其他问题包括霉菌(遍布整个浴室)、可用的厨房表面粘稠,要进入淋浴间,您需要跨过浴室里一堵齐膝高的墙。如果您不够灵活,这里肯定不适合。我很高,身体相当灵活,膝盖上有很多瘀伤和割伤。
整个酒店也是楼梯迷宫,所以如果您有很多行李,不建议您住这里!
The rooms do need a little tlc but were clean and the service from the staff was excellent. We had a couple of issues during our stay and they were very helpful in resolving them. Would happily stay there again.
A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.