This hotel was terrible, the hot tub was cold, the phone is not working, there is no water that is free, the pool had lots of bugs in and around it, the water in the shower is barely warm, the workout area has 3 things and only one of them barley work. The Wi-Fi barley works, the temperature room in the pool area looks like there’s things that I haven’t heard of living in there. I do not recommend this hotel.
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酒店回复: Dear guest: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the desired cleanliness of our location. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope for an opportunity to properly host you in the future. Marilu Jaraguchi General Manager
This hotel was terrible, the hot tub was cold, the phone is not working, there is no water that is free, the pool had lots of bugs in and around it, the water in the shower is barely warm, the workout area has 3 things and only one of them barley work. The Wi-Fi barley works, the temperature room in the pool area looks like there’s things that I haven’t heard of living in there. I do not recommend this hotel.