酒店回复: Thank you for your review, we enjoyed having you and hope to see you again in the future.
2.0分
家庭亲子
There was no hot tub, as described on web page. No coffee. No breakfast at all, which was told even by the front desk, that there will be some.
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酒店回复: We apologize that certain amenities were unavailable at the time of your stay, as we always want to ensure that we provide everything you need for a seamless stay. We do offer coffee, tea, and light breakfast offerings, and we regret if it was not replenished during your time with us. We want to ensure that you have the best stay with us, and hope we have another opportunity to show you a better stay that reflects the experiences we're known for.
1.0分
家庭亲子
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Front desk clerk very pleasant and helpful.
Our room had large cobs, dusty walls, damp moist moldy oder. Bathroom had had ceiling tiles with water stains. Door peep hole plugged with toilet paper.
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酒店回复: Dear Janice,We'd like to thank you for sharing your feedback. It's great to hear that our front desk associate left a positive impression on you! With that said, we do apologize for any discomfort you felt during the rest of your stay. What you have described is concerning and will be addressed immediately. That said, we have issued you a full refund as a gesture of goodwill.
3.0分
其他
The floor of my room was dirty. There was a police officer when I went outside to leave which was alarming as he approached me until I started my car.
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酒店回复: They were doing a welfare check on a gentleman that just had surgery, they told me.
5.0分
其他
Very nice man checked me in. He was particularly helpful and kind.
酒店回复: Thank you very much, I will let him know. Hope to see you again.
4.0分
其他
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The owner was very nice and made the check in process easy. The room was nice, beds were comfortable, the room was nice and cool.
The only thing I didn't like was we had a couple people next to us that let their TV stay on all night and it interrupted my sleep. Then at 6 am, there was someone outside my window having a loud conversation with someone on their phone which woke me up after having a rough night of sleep.
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酒店回复: Thank you for your review, we enjoyed having you. See you next time!
3.0分
情侣出游
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The room was damp and humid. You could see moisture on the bathroom floor tiles, the bedding felt damp, and the carpet was moist to the touch! Laminate on doors was peeling off and the decor was at least 25 years out of date. They have also discontinued breakfast service.
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酒店回复: Thank you for your review - We appreciate our guests and continue to make improvements every day.
2.0分
家庭亲子
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The outside doors did not lock, the room was dusty, the lamps either didn't work, it flickered, so we unplugged it, or there was no place to plug it in on one side of the bed. No matress cover, sheets were horrible, towels were thin, i didn't even dare open the refrigerator, was too scared at what i would find. I have to say the reviews I read on ******* weren't accurate. Will never stay again for sure.
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酒店回复: Dear Barbara,Thank you for your feedback. We are sorry to hear that several aspects of your stay did not meet your expectations. Your comfort and safety are important to us, and we regret that we fell short during your visit. We have shared your comments with our maintenance and housekeeping teams to address these issues right away. We appreciate you bringing these matters to our attention and hope you might reconsider giving us another chance.
5.0分
其他
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The front staff was very friendly. My room was clean and the bed was very comfortable. This is my second stay and I’ll stay there again the next time I’m in the area. For the price it works for me! Yes, they don’t offer continental breakfast but McDonald’s is on one side and a full-service restaurant is on the other side. I read read through all of the reviews, and I think people were just wanting a top-tier motel for the price of an affordable one. Give it a try and judge for yourself.
3.0分
其他
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Please do heavy cleaning to room.
Employees were really nice. I did feel safe there. I would stay again if the room was properly cleaned with a very heavy deep cleaning. And some proper maintenance. The light in the bathroom went out before our stay ended. AC unit filter was completely dirty. Took it to front desk they cleaned it. Really thick dust under one of the queen size beds. Rooms should not be rented out if they have not been properly cleaned. All furniture should be removed and floor vacuumed, and shampooed. There was no discount on stay. I did not ask for one plus reserved on a third-party Internet site. Would not pay $99 for a dirty room again.
很方便
There was no hot tub, as described on web page. No coffee. No breakfast at all, which was told even by the front desk, that there will be some.
Front desk clerk very pleasant and helpful.
Our room had large cobs, dusty walls, damp moist moldy oder. Bathroom had had ceiling tiles with water stains. Door peep hole plugged with toilet paper.
The floor of my room was dirty. There was a police officer when I went outside to leave which was alarming as he approached me until I started my car.
Very nice man checked me in. He was particularly helpful and kind.
The owner was very nice and made the check in process easy. The room was nice, beds were comfortable, the room was nice and cool.
The only thing I didn't like was we had a couple people next to us that let their TV stay on all night and it interrupted my sleep. Then at 6 am, there was someone outside my window having a loud conversation with someone on their phone which woke me up after having a rough night of sleep.
The room was damp and humid. You could see moisture on the bathroom floor tiles, the bedding felt damp, and the carpet was moist to the touch! Laminate on doors was peeling off and the decor was at least 25 years out of date. They have also discontinued breakfast service.
The outside doors did not lock, the room was dusty, the lamps either didn't work, it flickered, so we unplugged it, or there was no place to plug it in on one side of the bed. No matress cover, sheets were horrible, towels were thin, i didn't even dare open the refrigerator, was too scared at what i would find. I have to say the reviews I read on ******* weren't accurate. Will never stay again for sure.
The front staff was very friendly. My room was clean and the bed was very comfortable. This is my second stay and I’ll stay there again the next time I’m in the area. For the price it works for me! Yes, they don’t offer continental breakfast but McDonald’s is on one side and a full-service restaurant is on the other side. I read read through all of the reviews, and I think people were just wanting a top-tier motel for the price of an affordable one. Give it a try and judge for yourself.
Please do heavy cleaning to room.
Employees were really nice. I did feel safe there. I would stay again if the room was properly cleaned with a very heavy deep cleaning. And some proper maintenance. The light in the bathroom went out before our stay ended. AC unit filter was completely dirty. Took it to front desk they cleaned it. Really thick dust under one of the queen size beds. Rooms should not be rented out if they have not been properly cleaned. All furniture should be removed and floor vacuumed, and shampooed. There was no discount on stay. I did not ask for one plus reserved on a third-party Internet site. Would not pay $99 for a dirty room again.