Absolutely horrible, food waste in the dresser. Broken tile, filthy hotel. Planning to sue for a refund! Had to check out after 1 night. Bad bad bad!
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酒店回复: Dear Ed,Thank you for your feedback. We are sorry to hear about your experience and regret that your stay did not meet expectations. Please accept our sincere apologies for the issues you encountered. We take your comments seriously and have shared them with our team. We appreciate you bringing these matters to our attention and hope to welcome you back soon for a much better experience.
1.0分
情侣出游
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I just have to express how utterly dissatisfied/disgusted with my stay (or rather not stay) since we left because the room was so disgusting that we could not stay. First when we arrived we couldn’t check in. There was a note saying be back in 15 minutes so we had to wait around for someone before we could check in. This was after the 3:00pm check in time. Next I reserved a king room and was told there was only a double room available. We get to the room and there was not a clean surface in the entire room. Floors were sticky. The one bed was propped up by a cinder block. The chairs were stained with god knows what. The freezer was caked with ice that was stained with what looked like blood, like someone had frozen meat in there that leaked all over. The pillows and pillowcases were disgusting. It smelled of smoke even with it being a non smoking room. I wasn’t expecting a five star resort but did expect conditions good enough that I that could sleep there. Instead, we choose to drive home 4 hours (getting home at 3:00am) vs staying there. I have never, in all my years of traveling, left an hotel/motel because I was unable to stay due the conditions. Deplorable.
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酒店回复: Dear Shelly,Knowing that you chose not to stay with us is heartbreaking, and we sincerely apologize for your experience. Your review is invaluable information that will help us make meaningful improvements to our property. If we could have another chance to change your perceptions someday, we'd be grateful for it.
1.0分
其他
Smells like cigs. It’s nasty looks like a hobo motel sadly.
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酒店回复: LaVon,We always want to provide a relaxing experience, and we're sorry to hear that your recent stay was disappointing. Please know that our team is always on hand to assist during your stay and strives to ensure that everything is fresh and clean upon arrival. Rest assured that we have shared your comments with the proper teams to ensure they’re addressed.
1.0分
其他
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Worst hotel!!!
WORST HOTEL. Dont stay here!!! We had to leave and book another local hotel. Stains on everything. Very strong cigarette scent. Dirty, outdated, smelly, sketchy, DISGUSTING, bugs in the bathroom. We stay in a lot of hotels and we have NEVER seen anything like this. Its cheap for a reason!!! Save yourself the discomfort and stay at the Day's inn up the street!!
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酒店回复: Dear Jennifer, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
1.0分
其他
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I’m usually not one to leave reviews, but I’d feel terrible not warning people.
This place is a HARD NO.
The parking lot felt unsafe.
The first room they tried to put me in, you had to fight the door to get it to open and close and couldn’t tell if it was locked.
The attendant changed my room without any issues and he did seem interested in doing his job well, but this building is a disaster
Carpet in the room and in the hallways was beat up, torn and stained.
Windows were filthy.
Lots of weird stains and hooks and holes in the walls
Only 1 light near the bed had a light bulb.
The refrigerator had condensation all on the inside and smelled.
The toilet clogged easily.
The bathroom sink had stains and residue built up
Every mirror was dirty with spittle marks
The shower towels were stained.
The bed was on wood that extended out about 6-8” on each side so everytime you’d get off the bed your leg would hit the wood.
There was no way I was sleeping in that bed. I put my own personal blanket down over the comforter and used my own beach towel and my sheet. I just couldn’t wait to wake up so I could leave.
They wanted $190 on a Friday night but thankfully the cancelled my reservation bc of a burst pipe. Sunday night was $90 which was still tough to digest.
In conclusion, this was the worst room I’ve ever stayed in. I didn’t want to touch anything in the room! And I took my valuables with me when I left for a few hours. I’m embarrassed that I stayed here.
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酒店回复: Dear Don, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
1.0分
商务出差
Horrible! Toilet not fastened to the floor. Dirty. Roach infested. Cigarette burns everywhere. Grimy walls. A sh** show start to finish.
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酒店回复: Dear John, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
2.0分
家庭亲子
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For the rate that i paid it was well below any sort of standards i thought a hotel would have. The facility as a whole was filthy, and deteriorating. The grounds and parking lots were littered with trash, among other things, and there were several instances where i just felt unsafe. I've paid a third of this price for a room in other places and never had quite this level of a bad property.
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酒店回复: Dear Danielle, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
1.0分
朋友出游
Honestly feels like it’s mostly for people who have no other housing and the property is not well maintained
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酒店回复: Dear Sebastian, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
4.0分
家庭亲子
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Woke up in the morning to a cockroach on the ceiling in the bathroom and you could see babies on the counter in the bathroom. The bathroom sink took forever to drain after washing hands. It was just a place to lay our heads before getting back on the road, but cockroaches were not in our plans.
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酒店回复: Dear Jennifer, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management
没有很好的清洁。晚上有狗打扰你，蟑螂，早餐很糟糕。我想我不会再呆在那里......不
Absolutely horrible, food waste in the dresser. Broken tile, filthy hotel. Planning to sue for a refund! Had to check out after 1 night. Bad bad bad!
I just have to express how utterly dissatisfied/disgusted with my stay (or rather not stay) since we left because the room was so disgusting that we could not stay. First when we arrived we couldn’t check in. There was a note saying be back in 15 minutes so we had to wait around for someone before we could check in. This was after the 3:00pm check in time. Next I reserved a king room and was told there was only a double room available. We get to the room and there was not a clean surface in the entire room. Floors were sticky. The one bed was propped up by a cinder block. The chairs were stained with god knows what. The freezer was caked with ice that was stained with what looked like blood, like someone had frozen meat in there that leaked all over. The pillows and pillowcases were disgusting. It smelled of smoke even with it being a non smoking room. I wasn’t expecting a five star resort but did expect conditions good enough that I that could sleep there. Instead, we choose to drive home 4 hours (getting home at 3:00am) vs staying there. I have never, in all my years of traveling, left an hotel/motel because I was unable to stay due the conditions. Deplorable.
Smells like cigs. It’s nasty looks like a hobo motel sadly.
Worst hotel!!!
WORST HOTEL. Dont stay here!!! We had to leave and book another local hotel. Stains on everything. Very strong cigarette scent. Dirty, outdated, smelly, sketchy, DISGUSTING, bugs in the bathroom. We stay in a lot of hotels and we have NEVER seen anything like this. Its cheap for a reason!!! Save yourself the discomfort and stay at the Day's inn up the street!!
I’m usually not one to leave reviews, but I’d feel terrible not warning people.
This place is a HARD NO.
The parking lot felt unsafe.
The first room they tried to put me in, you had to fight the door to get it to open and close and couldn’t tell if it was locked.
The attendant changed my room without any issues and he did seem interested in doing his job well, but this building is a disaster
Carpet in the room and in the hallways was beat up, torn and stained.
Windows were filthy.
Lots of weird stains and hooks and holes in the walls
Only 1 light near the bed had a light bulb.
The refrigerator had condensation all on the inside and smelled.
The toilet clogged easily.
The bathroom sink had stains and residue built up
Every mirror was dirty with spittle marks
The shower towels were stained.
The bed was on wood that extended out about 6-8” on each side so everytime you’d get off the bed your leg would hit the wood.
There was no way I was sleeping in that bed. I put my own personal blanket down over the comforter and used my own beach towel and my sheet. I just couldn’t wait to wake up so I could leave.
They wanted $190 on a Friday night but thankfully the cancelled my reservation bc of a burst pipe. Sunday night was $90 which was still tough to digest.
In conclusion, this was the worst room I’ve ever stayed in. I didn’t want to touch anything in the room! And I took my valuables with me when I left for a few hours. I’m embarrassed that I stayed here.
Horrible! Toilet not fastened to the floor. Dirty. Roach infested. Cigarette burns everywhere. Grimy walls. A sh** show start to finish.
For the rate that i paid it was well below any sort of standards i thought a hotel would have. The facility as a whole was filthy, and deteriorating. The grounds and parking lots were littered with trash, among other things, and there were several instances where i just felt unsafe. I've paid a third of this price for a room in other places and never had quite this level of a bad property.
Honestly feels like it’s mostly for people who have no other housing and the property is not well maintained
Woke up in the morning to a cockroach on the ceiling in the bathroom and you could see babies on the counter in the bathroom. The bathroom sink took forever to drain after washing hands. It was just a place to lay our heads before getting back on the road, but cockroaches were not in our plans.