Only recommendation would be to fix up the shower stall that has some rust
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酒店回复: Thank you for sharing these thoughtful comments. It is wonderful to hear that warm, attentive service, a satisfying breakfast, and a spotless, comfortable room made your stay so enjoyable. That said, we regret the wear you noticed in the shower stall, and maintenance has been informed for further consideration. We hope to welcome you back for a visit that feels just as comfortable and even more polished!
4.0分
其他
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The room was good, needs a little updating. The lamp on the dresser was not functional, the refrigerator was freezing items and was set at 3. The staff were courteous and helpful.
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酒店回复: Thank you for sharing your experience with us. We are glad to hear that you found the room comfortable and our staff courteous and helpful during your stay. We apologize for the inconvenience with the dresser lamp and the refrigerator freezing your items. Our team will inspect both to ensure they are functioning properly for future guests. We hope to welcome you back and provide an even better stay next time.
4.0分
其他
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Very utilitarian, no frills, place to stay. Room was small but clean, mattresses a bit broken down. Nothing fresh in the breakfast bar, except for the waffles and coffee. But, price was good and staff is very nice. Will likely stay again.
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酒店回复: Thank you for sharing your experience with us at Sleep Inn & Suites Rehoboth Beach. We’re glad to hear you enjoyed our friendly team and found good value in your stay. At the same time, we appreciate your honest thoughts about the room, bedding, and morning offerings. Feedback like yours helps us understand where we can enhance the experience while still keeping things simple and comfortable for our guests. We’re grateful you’d consider staying with us again and look forward to welcoming you back.
2.0分
其他
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I didn’t know there were so many homeless people there. They invade the breakfast area they don’t put on clothes they come down in their pajamas and they literally take everything. I’m not against helping homeless people out but I’m a paying customer. Never going to stay here again.
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酒店回复: Thank you for sharing your feedback. The comfort of our guests is always a top priority, and it’s disappointing to know that this aspect of your stay fell short of your expectations. We appreciate your honesty, as it helps us review our policies and ensure a welcoming environment for all our guests. We regret that your visit was impacted and sincerely hope you find accommodations in the future that fully meet your needs and expectations.
4.0分
其他
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Front desk very friendly! Location was great. Not far from boardwalk close to restaurants and outlets. Rooms a little dated but clean. Breakfast area was kept so clean by the women taking care of it! Always stocked and she was so nice!!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear our front desk team made you feel welcome and that you enjoyed our convenient location. It’s wonderful to know you appreciated the cleanliness and friendliness in the breakfast area. Our team works hard to make every guest feel at home, and we’d love to welcome you back for another great stay soon!
3.0分
其他
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The room was not clean. The bed cover had blood stains on it, the desk chair was very dirty and the bathroom toilet was loose and wobbly.
But all the staff were wonderful, friendly and helpful especially Bobbie.
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酒店回复: We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. What you described is not reflective of the standards we hold ourselves to, and your comments have been shared with our housekeeping and maintenance teams to ensure immediate attention and corrective action. We’re truly grateful, however, for your kind words about our team members, especially Bobbie. It’s wonderful to know that their friendliness and helpfulness made a positive impression despite the challenges you faced. Thank you for taking the time to share this feedback. It helps us identify areas for improvement so we can deliver a better experience for all our guests.
5.0分
家庭亲子
Hey are like family and friends and staff and house cleaning and Breakfast people very professional and very helpful and we love are family
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酒店回复: Thank you for your kind words! It’s wonderful to hear you felt so cared for at Sleep Inn & Suites Rehoboth Beach, and we look forward to welcoming you back soon.
4.0分
家庭亲子
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Pet friendly, which was a plus for us! Our 2 rooms were clean except for behind furniture and beds. Our pup kept dragging objects out left behind from other guests, so I had to look. We liked the layout and size of the rooms and the facilities were clean and tidy. Checkin was easy and friendly. Would stay here again.
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酒店回复: Thank you for sharing your feedback with us. We’re delighted that you enjoyed our pet-friendly accommodations and convenient facilities. Rest assured, we also appreciate your comments regarding areas behind furniture and beds. They have been shared with our housekeeping team to ensure any opportunity for improvement is seized. We hope to welcome you back for an even more exceptional stay in the future.
4.0分
其他
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The staff were kind, and the room I had was clean and spacious. Housekeeping was quiet while cleaning nearby rooms. The Wi-Fi connection was a little spotty sometimes. I wish they had a slightly bigger selection when it came to the breakfast offered. Overall, it was a great stay, plus the hotel was close to several stores.
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酒店回复: Thank you for taking the time to write about your stay here at Sleep Inn & Suites Rehoboth Beach. We're glad your visit was overall enjoyable and comfortable, and we appreciate you pointing out where we can improve. We understand the value of a reliable internet connection and a satisfying breakfast, and your comments help us continue to meet these standards. We hope you join us again soon!
5.0分
其他
Always a great experience when I stay at this Sleep inn. Friendly Staff. Always accommodating. Wonderful location
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酒店回复: Thank you for sharing such a warm reflection on your stays. It is truly rewarding to know that each visit brings friendly service, helpful support, and the convenience of a location you enjoy. Your continued trust means a lot to our team, and we look forward to welcoming you back again soon for another wonderful experience!
Staff was extremely pleasant
Breakfast was great
Room was very clean
Only recommendation would be to fix up the shower stall that has some rust
The room was good, needs a little updating. The lamp on the dresser was not functional, the refrigerator was freezing items and was set at 3. The staff were courteous and helpful.
Very utilitarian, no frills, place to stay. Room was small but clean, mattresses a bit broken down. Nothing fresh in the breakfast bar, except for the waffles and coffee. But, price was good and staff is very nice. Will likely stay again.
I didn’t know there were so many homeless people there. They invade the breakfast area they don’t put on clothes they come down in their pajamas and they literally take everything. I’m not against helping homeless people out but I’m a paying customer. Never going to stay here again.
Front desk very friendly! Location was great. Not far from boardwalk close to restaurants and outlets. Rooms a little dated but clean. Breakfast area was kept so clean by the women taking care of it! Always stocked and she was so nice!!
The room was not clean. The bed cover had blood stains on it, the desk chair was very dirty and the bathroom toilet was loose and wobbly.
But all the staff were wonderful, friendly and helpful especially Bobbie.
Hey are like family and friends and staff and house cleaning and Breakfast people very professional and very helpful and we love are family
Pet friendly, which was a plus for us! Our 2 rooms were clean except for behind furniture and beds. Our pup kept dragging objects out left behind from other guests, so I had to look. We liked the layout and size of the rooms and the facilities were clean and tidy. Checkin was easy and friendly. Would stay here again.
The staff were kind, and the room I had was clean and spacious. Housekeeping was quiet while cleaning nearby rooms. The Wi-Fi connection was a little spotty sometimes. I wish they had a slightly bigger selection when it came to the breakfast offered. Overall, it was a great stay, plus the hotel was close to several stores.
Always a great experience when I stay at this Sleep inn. Friendly Staff. Always accommodating. Wonderful location