Always a great stay. Yolanda and staff are always kind and considerate. If you need a place to stay nearby, this is it!
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酒店回复: Thank you for taking the time to review your recent stay at our property. We greatly appreciate your repeat business and want you to know that your satisfaction is our highest priority. The feedback you left is genuinely valued. It helps us to continue to provide a great experience to you and future guests. Again, thanks for the review. We hope to see you again soon.
5.0分
其他
Great staff, room service was grwat also, they actually gave us fresh towels everyday unlike other motels
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酒店回复: Thank you for taking the time to review your recent stay at our property. Your business and your satisfaction are both very important to us. The feedback you left is genuinely valued. It helps us to continue to offer a great experience to future guests. Again, thanks for the review. We hope to see you again the next time you are in our area.
3.0分
商务出差
They gave my registration to someone else and the handicap room I got was dirty and I got bit up in the room
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We truly value your comments, as they help us identify areas where we can improve. We would like to sincerely apologize for the reservation error made by our desk clerk and for not meeting your expectations. Cleanliness and exceptional customer service are top priorities for us, and it’s not our standard practice to check guests into rooms that haven’t been properly cleaned. In fact, we had the carpet in that room shampooed on the day of your check-in to ensure it was in top condition.Again, thank you for your review. We hope you’ll give us another opportunity to provide you with a better experience in the future.
2.0分
家庭亲子
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Pretty bad hotel. We were put in room 101, which is a non-smoking room, but it smells so badly of cigarettes and you can especially tell in the bathroom. The bathroom has cracked walls and black stuff in the cracks. I don't even think the room is cleaned unless its visibly soiled. Tub was dirty. There are brown stains on the bed under and on the sheets. The door doesn't have a proper seal, so there is a crack that you can see through into the room on the edge. Hard water. Staff and breakfast was ok.
I don't understand how this hotel has a 9/10 rating. Room 101 was disgusting and not worth 100+ USD per night.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay with us. We truly value your business and your satisfaction is very important to our team. Please accept our sincere apologies for not exceeding your expectations during your visit. Providing a positive experience is always our goal, and what you described is certainly not reflective of our usual standards.We take great pride in maintaining high levels of cleanliness and customer service, and your feedback will help us identify areas where we can improve. Rest assured, we are committed to making the necessary changes to ensure a better experience for our future guests.Thank you again for your review and for helping us improve.
5.0分
情侣出游
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Would have given 5 stars on facilities, but gave 4 only due to two small issues. One, the treadmill in fitness center was broken and two, no way to turn on pool light (if there is one) for grandkids. With it getting dark earlier, pool lights would be helpful. Otherwise we always stay here when in town and service is always great with clean rooms.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We greatly appreciate your repeat business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. By sharing what you liked about your stay, and how we can improve, help us ensure that we offer exceptional experiences to both you and future guests. Again, thanks for the review. We hope to welcome you back again soon.
5.0分
其他
It's a decent room for the price. We stay here every time we visit my inlaws.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We truly appreciate your repeat business and want you to know that your satisfaction is our priority. Your feedback is highly valued and helps us continue providing a great experience for future guests.Thank you again for your review. We look forward to welcoming you back on your next visit.
5.0分
其他
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Will Stay Again
This was the second time we stayed here and it was the same as before - clean, friendly staff, good breakfast, convenient and great price. We will stay again!
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酒店回复: Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your continued support and want you to know that your satisfaction is our top priority.Your feedback is incredibly valuable, as it helps us continue to improve and provide an exceptional experience for all our guests. We're grateful for your kind words and the trust you've placed in us by returning.We look forward to welcoming you back the next time you're in town.
5.0分
其他
Clean and nice
Very nice, quiet, and friendly hotel. Nice room that has all you need.
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酒店回复: Thank you taking the time to review your recent stay at our property. We greatly appreciate your business and want you to know that your satisfaction is our top priority. The feedback you left is highly valued. It helps us to continue to offer a great experience to future guests. Again, thanks for the nice review. We hope to see you again next time you are in our town.
5.0分
其他
The staff were all extremely friendly. Check in was a breeze and breakfast was great.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We greatly appreciate your business and want you to know that your satisfaction is a priority. Your feedback is highly valued. It helps us to continue to offer a great experience to you and future guests. Again, thanks for the nice review. We hope to see you again soon.
4.0分
其他
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I like my room it was very clean. The only thing I didn’t like was that I could smell the cigarette smell on my pillows. I had a non-smoker room. I just didn’t like the cigarette stinch on the pillows.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We greatly appreciate your business and want you to know that your satisfaction is a priority. The feedback you left is highly valued. It helps us to improve in the areas improvement is needed. Again, thanks for the review. We hope to see again the next time you are in our town.
Always a great stay. Yolanda and staff are always kind and considerate. If you need a place to stay nearby, this is it!
Great staff, room service was grwat also, they actually gave us fresh towels everyday unlike other motels
They gave my registration to someone else and the handicap room I got was dirty and I got bit up in the room
Pretty bad hotel. We were put in room 101, which is a non-smoking room, but it smells so badly of cigarettes and you can especially tell in the bathroom. The bathroom has cracked walls and black stuff in the cracks. I don't even think the room is cleaned unless its visibly soiled. Tub was dirty. There are brown stains on the bed under and on the sheets. The door doesn't have a proper seal, so there is a crack that you can see through into the room on the edge. Hard water. Staff and breakfast was ok.
I don't understand how this hotel has a 9/10 rating. Room 101 was disgusting and not worth 100+ USD per night.
Would have given 5 stars on facilities, but gave 4 only due to two small issues. One, the treadmill in fitness center was broken and two, no way to turn on pool light (if there is one) for grandkids. With it getting dark earlier, pool lights would be helpful. Otherwise we always stay here when in town and service is always great with clean rooms.
It's a decent room for the price. We stay here every time we visit my inlaws.
Will Stay Again
This was the second time we stayed here and it was the same as before - clean, friendly staff, good breakfast, convenient and great price. We will stay again!
Clean and nice
Very nice, quiet, and friendly hotel. Nice room that has all you need.
The staff were all extremely friendly. Check in was a breeze and breakfast was great.
I like my room it was very clean. The only thing I didn’t like was that I could smell the cigarette smell on my pillows. I had a non-smoker room. I just didn’t like the cigarette stinch on the pillows.