酒店回复: Thank you for your feedback. We value hearing from all of our guests. I am sincerely sorry that your shower was not in working order. We will look into that issue right away and get that fixed. Thank you for bringing it to our attention. We were honored to have you stay with us. Safe travels and have a great summer!
酒店回复: Thank you for letting us know how your stay was. We were honored to have you as our guests! Your feedback is so important to us! We can't wait to see you again. Safe travels!!
酒店回复: Thank you so much for your great review and kind words. We strive for the best customer service and cleanliness around. We were so honored to have you as our guests and we hope to see you again in the future. Safe travels in 2025!
酒店回复: Thank you so much for your feedback. We love knowing our guests had a great stay. We were honored to have you stay with us. We hope to see you again. Safe travels and have a great summer!
酒店回复: Thank you for your review and letting us know the issues you encountered. We are very sorry for the miscommunications regarding your room and your friends staying with you. I assure you we take all of our guests concerns seriously and do whatever it takes to fix the problem. If you would like to contact me directly so we can discuss the issues you encountered, I would be happy to listen. The number to the hotel is 402.303.6060. Again, we are sincerely sorry for the misunderstanding with your room and who was to receive a key.
酒店回复: Thank you for your review. We love hearing from our guests. We are so happy to hear you had a great stay and that you will be back. It's such an honor to have you stay with us. Merry Christmas and Happy New Year!
酒店回复: Thank you so much for your great review. We pride ourselves on our cleanliness and friendliness. We love hearing that we did great with both. We were so honored to have you as our guests and we hope to see you again soon. Merry Christmas!
5.0分
其他
原文
翻译提供方:Google
非常喜欢我的住宿体验
这是我第一次入住 My Place——非常喜欢!每个方面都很棒。唯一的小抱怨是按下电梯按钮后电梯出现的速度太慢了——实际上到达目标楼层的速度很快——只需要等电梯到达即可。
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酒店回复: Thank you so much for your positive feedback. We love hearing from our guests. When we have a lot of guests at the hotel and everyone is using the elevator, it can take time for it to show up, depending on who is getting on and off at the time you may need it. We have no control over the speed of the elevator, as that is set up according to regulations. We enjoyed having you as our guest and hope to see you again! Have a great summer!
5.0分
其他
原文
翻译提供方:Google
工作人员非常友好热情。房间布局合理。淋浴设施良好。房间干净整洁,非常漂亮。一定会再次入住。
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酒店回复: Thank you so much for your great review. We pride ourselves on customer service and cleanliness. We were honored to have you as our guest. We hope to see you again. Happy Holidays and safe travels!
2.0分
家庭亲子
原文
翻译提供方:Google
淋浴坏了,而且很脏,水槽又旧又脏。需要进行大规模翻新。
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酒店回复: Thank you for your feedback. Please call the hotel so that I can fix any issues you encountered.
我在这家酒店遇到的唯一问题是淋浴坏了。我告诉了工作人员,但他们什么也没做。我不喜欢洗澡,所以我不得不拿一大杯水来冲洗。他们本来可以帮我换房间,但从来没主动提出过。
第一次入住这家连锁酒店,感觉很干净整洁,以后肯定还会再住。我女儿说这是她一段时间以来睡得最好的一次,而且我醒来后也没有像以前住酒店那样背痛。
这是我们很久以来见过的最干净的酒店。员工非常友好。房间非常完美。咖啡壶大小正常!从大堂、电梯到房间,一切都散发着宜人的香气!强烈推荐My Place!
员工真的很好;很喜欢有个小厨房,每个房间都应该有,不用在外面吃饭浪费那么多食物,房间里有冷饮和用品也很棒
房间钥匙问题
我和另外两个人住在一起,比他们先到。预订单上没有其他人的名字。我一共收到了每个人的钥匙。我的一个朋友到了之后,去了前台,前台竟然直接给我配了我房间的钥匙,根本没跟我确认她是不是正确的客人。而且,我之前持有的钥匙也失效了。任何人都不应该在没有得到登记客人确认的情况下,擅自进入任何酒店,拿到客房钥匙。虽然有几个人知道我在那里,但这并不意味着我希望他们都持有我房间的钥匙。幸运的是,我等的就是这个人。我去前台重新激活了所有房卡,确保所有房卡都同步,然后向工作人员投诉,但他们只是把责任推到经理身上,经理也一直没来帮忙。他们虽然略微表示了歉意,但表现得好像这没什么大不了的。
工作人员非常乐于助人,也很友好。房间很安静。床很舒服。电视真的可以用!我们用厨房做饭和储存食物。很棒。这是我们第二次入住,绝对会推荐。
这家酒店一尘不染。是我住过的最干净、维护得最好的酒店之一。员工很棒!隔壁的Freddy's餐厅也值得一试。薯条超赞!
非常喜欢我的住宿体验
这是我第一次入住 My Place——非常喜欢!每个方面都很棒。唯一的小抱怨是按下电梯按钮后电梯出现的速度太慢了——实际上到达目标楼层的速度很快——只需要等电梯到达即可。
工作人员非常友好热情。房间布局合理。淋浴设施良好。房间干净整洁,非常漂亮。一定会再次入住。
淋浴坏了,而且很脏,水槽又旧又脏。需要进行大规模翻新。