酒店回复: Thank you for rating your stay with us an 8/10! We truly appreciate your feedback. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back!
2.0分
情侣出游
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Tv didn’t work the last night blamed on a snow storm that brought about 2 inches of snow. Overcharge you money for everything. Breakfast was cold. Pool and the people were nice.
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酒店回复: Thank you for your feedback. We're sorry for the inconvenience during your stay. The wind and snowfall did temporarily affect our TV service, and we apologize for the frustration that caused. We'll also review the concerns you mentioned about pricing and the cold breakfast to ensure we improve. We're glad you enjoyed the pool and our team, and we appreciate you staying with us.
很中心,方便
酒店前台说能查到我的预订,但显示我还没付款,导致我被重复收费了,可我明明已经在Trip.com应用上付过全款了。我现在正在等退款,不确定具体是哪里出了问题。除此之外,其他一切都很棒,我们全家都很喜欢。
跟凯悦主线有一定差距,大体还行
干净整洁,服务周到。谢谢。
一如既往的完美
这是最吵的酒店了。管理层明知故犯,把我们安排得最糟糕。以后再也不住这家酒店了,以后可能也不会再住凯悦酒店了。
好的
延迟30分钟办理入住
房间很干净
旁边建筑物之间有停车场(收费)
代客泊车很贵
附近有很多可做和可看的事情
地理位置优越。
没有浴缸,但是淋浴间很大。
非常方便,因为篮球场就在我们面前。
洁净室
Tv didn’t work the last night blamed on a snow storm that brought about 2 inches of snow. Overcharge you money for everything. Breakfast was cold. Pool and the people were nice.